Firecrawl

Product Manager

• Own product strategy and roadmap, and the hard prioritization calls that come with them
• Turn a fast-moving market and deep developer insight into a clear plan for what we build next
• Work directly with the founders and engineering to shape Firecrawl's direction
• Build and lead the product function, including our Product Operations Engineer, and set the bar for how product works here
• Stay close to developers and the product itself, your decisions should come from real understanding, not distance
• Own the outcomes: what ships, whether it lands, and what we learn

Head of Product

Support Engineer

• Build the internal tools and automations that make support fast, accurate, and scalable
• Ship AI-assisted support workflows that deflect, triage, and resolve issues faster
• Fix problems at the source: ship product and DX improvements that stop tickets before they happen
• Turn recurring support pain into engineering solutions the whole team relies on
• Work close to real developer problems and close the loop between support and product

Growth Engineer, Support Engineering

Chief of Staff

• Own whole pieces of People & Operations end to end: recruiting coordination, onboarding, HR operations, events, vendor and expense management
• Be the trusted second who can step in on almost anything when it needs to happen
• Build and run the systems that keep a fast-growing team organized, and improve them as you go
• Support the executive team: prep, coordination, follow-through, and quietly making sure nothing falls through the cracks
• Take ambiguous, unowned problems and just handle them, no spec required
• Grow into more scope over time as you earn trust

Deputy Chief of Staff

Revenue Operations

• Own and architect our CRM as the source of truth for revenue data, designing the system, not just operating inside one someone else built
• Instrument the full funnel end to end: lead to opportunity to customer, with attribution that actually holds up
• Build the lifecycle systems that move prospects and customers through stages cleanly, including handoffs and the automation that makes them work
• Own revenue tracking and reporting: build the dashboards and data models from raw data that give the team and founders real-time truth on pipeline, usage, churn, and expansion
• Design the revenue infrastructure to scale with us as we grow toward the next order of magnitude in ARR
• Partner with the VP of Revenue and Success, product, and finance on the systems and data that drive go-to-market decisions

Revenue Operations Lead

Full-stack Engineer

• Build and ship developer-facing product features from idea to production
• Own the reliability and quality of what you ship against a web that constantly changes and fights back
• Turn hard, ambiguous problems into clean APIs developers love to use
• Work directly with the engineering team on the roadmap and the tradeoffs behind it
• Dogfood the product, read the GitHub issues, and let real developer pain drive what you build

Product Engineer

Platform Engineer

• Tackle the highest-leverage problem on the board, whatever it is that week
• Ship across the stack - backend, infra, tooling, and occasionally frontend
• Unblock other engineers by building the tools and fixes they need
• Own hard, cross-cutting problems that don't fit neatly on any one team
• Raise the bar on reliability and developer experience platform-wide

Infrastructure Engineer

• Build and maintain the infrastructure that powers reliable data collection at scale
• Improve success rates against sites with aggressive defenses
• Own the health, rotation, and cost efficiency of the proxy layer
• Push throughput and reliability under heavy, spiky, real-world load
• Debug hard, intermittent failures across the stack and make them stay fixed

Backend Infrastructure Engineer

SEO Marketing

• Design and build the crawling, indexing, and retrieval systems behind Firecrawl Search
• Push down latency and cost per query while search volume grows
• Improve ranking quality and freshness for LLM-driven retrieval
• Own services end to end — design, ship, monitor, and iterate in production
• Work directly with the Head of Search and the rest of the search team on the roadmap

Search Engineer

General Counsel

• Own legal across the business as we scale
• Partner with revenue teams - redlining customer contracts, MSAs, and DPAs
• Structure customer contracts so risk lands in the right place
• Own the legal side of partnership and content licensing deals
• Become Firecrawl's expert on the web scraping and public-data legal landscape
• Work directly with engineering on data sourcing and serving
• Advise the founders and Head of Finance and Legal on risk, structure, and strategy
• Build the legal infrastructure — templates, playbooks, and processes

In-House Counsel

Head of Brand

• Own Firecrawl's brand positioning end-to-end
• Write and ship launch copy, product announcements, website updates, and social posts that actually land with a technical audience
• Grow and manage our presence on Twitter/X and LinkedIn
• Run competitive analysis and translate it into messaging that differentiates us clearly
• Partner directly with founders and product to align brand with roadmap and GTM priorities
• Shape the content calendar and own the cadence of what goes out across every channel
• Think about discoverability beyond SEO

Technical Head – Brand

Researcher

• Talk to customers constantly — running 15-25 customer conversations a week — discovery calls, user interviews, onboarding sessions, churn conversations
• Find the insights that change priorities by synthesizing customer feedback into actionable product recommendations
• Own customer discovery for new product surfaces — mapping landscape and validating product direction
• Be the voice of the customer in all product conversations, ensuring user context drives decisions
• Close the feedback loop after shipping products based on customer research
• Create content from customer conversations that assists marketing and product positioning

Product Researcher

• Own off-page SEO end to end: link building, digital PR, partnerships, guest contributions, and the relationships that produce durable authority over time.
• Own GEO: get Firecrawl cited as the answer when developers ask LLMs how to scrape the web, get LLM-ready data, or build agent infrastructure. Track citations, understand what content gets pulled, and ship a strategy that compounds.
• Build a backlink acquisition system, not a one-off campaign. Target lists, outreach sequences, response tracking, and the measurement to know what's actually moving DR and referral traffic.
• Run digital PR: pitch Firecrawl into the publications, newsletters, podcasts, and roundups developers actually read.
• Partner with the content team on linkable assets: original research, benchmarks, technical deep-dives, and the pieces that earn citations on their own.
• Monitor brand mentions, unlinked mentions, and competitor citations. Convert what you can. Learn from what you can't.
• Report on what's working weekly: domains acquired, citation share inside LLMs, referral traffic, share of voice on target queries.

Off-Page SEO Specialist

Technical Writer

• Own the docs end to end: API reference, SDK guides, quickstarts, conceptual explainers, and migration guides. When something ships, the docs ship with it.
• Write technical content that pulls developers in: tutorials, cookbooks, integration guides, and long-form pieces that show real use cases with real code.
• Read the codebase, talk to engineers, and use the product yourself. The bar is that you understand what you're documenting well enough to catch the things engineers forgot to mention.
• Maintain a consistent voice across docs and content. Clear, direct, no fluff, written for a developer who wants to ship something today.
• Partner with engineering on release notes, changelogs, and the docs updates that ride alongside new features.
• Partner with the growth team on technical content that compounds: SEO-relevant tutorials, comparison guides, and the cookbook entries that show up when someone searches for the problem we solve.
• Triage and respond to docs feedback from GitHub, Discord, and support. The docs are a product. They get bugs. You fix them.