Finastra

General Counsel

• Draft and negotiate contracts for software licensing, services, software-as-a-service transactions, and other transactions
• Identify and mitigate contractual risks
• Advise sales, finance, and other internal stakeholders on contractual rights, obligations, legal compliance, and risks
• Support business objectives and timely contract execution
• Collaborate as part of a global team
• Provide regulatory and compliance support
• Guide stakeholders on best practices for pre-contractual and contract collateral documents
• Ensure internal approval processes and deal approvals are completed before customer commitments and contract signing
• Review legislation and assess its impact on the organization’s business
• Draft contractual adjustments when required
• Assist with customer disputes by evaluating Finastra’s position, communicating with customers, and supporting resolution

Legal Counsel

Operations

• Lead and develop a team of Application Operations Engineers supporting Finastra payment solutions
• Deploy, upgrade, patch, and maintain payment solutions across containerized and virtual machine environments
• Manage cloud delivery initiatives for client implementations, platform modernization, and cloud technology upgrades
• Govern CI/CD pipelines and Infrastructure as Code practices
• Oversee 24x7x365 production operations in a follow-the-sun support model
• Maintain 99.9% uptime SLAs and support incident management, disaster recovery testing, and continuous service improvement
• Ensure compliance with security, resiliency, vulnerability management, audit, SOC2, and financial industry regulatory requirements
• Lead cross-functional programs and teams, establish operational policies and standards, allocate resources, and drive execution
• Resolve complex technical and operational challenges
• Influence stakeholders and senior leaders to achieve strategic business outcomes

Director, Systems Operations

Sales

• Manage a substantial, high-visibility book of business within the Enterprise Payment Customer segment
• Plan and prioritize account management and sales activities to generate new bookings
• Act as the primary Enterprise hunter for APAC and grow the services business
• Maintain sales development activity for healthy pipeline management
• Build relationships with accounts and expand influence within the account base
• Manage complex enterprise sales processes with product, business line, technology, and procurement stakeholders
• Use a consultative sales approach to develop account plans and identify bank-specific needs
• Collaborate with Sales Executives to jointly grow the business
• Serve as a trusted advisor and primary payments point of contact for Finastra within the assigned book of business
• Build strong internal and external relationships
• Use CRM for account activity and reporting
• Travel 20–25%

Senior Services Sales Executive, Payments

Account Manager

• Define and execute initial and multi-year global partner strategies aligned with revenue and market expansion goals
• Build and maintain joint business plans with priority global system integrators
• Segment partners into strategic tiers with differentiated engagement models
• Own globally partner-sourced and partner-influenced revenue targets
• Drive joint pipeline creation, co-sell engagement, account mapping, deal shaping, and early-stage opportunity influence
• Track pipeline health, conversion rates, and deal velocity
• Act as executive sponsor for strategic GSI deals
• Build C-level and senior leadership relationships within global SI partners
• Establish QBRs, executive steering committees, and regional operating cadences
• Drive joint solution development and industry playbooks with GSIs
• Collaborate with product, engineering, and consulting teams on partner-ready architectures and deployment frameworks
• Ensure GSIs are sales- and delivery-ready through certifications, training, playbooks, and methodologies
• Drive joint engagement with cloud ecosystems, especially Microsoft co-sell and Azure Marketplace motions
• Orchestrate Sales, Product, Marketing, and Delivery stakeholders
• Influence partner-driven opportunity prioritization and product roadmap alignment
• Provide forecasting, reporting, and executive insights
• Define and monitor partnership KPIs
• Maintain structured reporting dashboards and executive summaries

Director, Global Partnerships

Events

• Lead and support end-to-end planning and execution of global events across virtual, hybrid, and in-person formats
• Align events with broader marketing and business objectives, including customer engagement and pipeline generation goals
• Deliver high-quality experiences reflecting Finastra’s brand standards
• Manage event logistics including venue sourcing, RFP processes, contract negotiation, agenda development, show flow, executive coordination, and onsite execution
• Oversee planning timelines and project plans
• Own event budgets from planning through reconciliation
• Track spend and manage forecasts
• Design and manage digital event environments
• Deliver seamless attendee journeys
• Manage stakeholder and vendor relationships
• Lead vendor negotiations
• Measure performance against KPIs
• Provide insights to improve ROI

Event Marketing Manager – Global Events, Trade Shows

Network Engineer

• Coordinate operations, disaster recovery testing, maintenance, and support for data communications and networking hardware and software across Finastra locations
• Configure and troubleshoot Azure cloud networking environments, including vNets, UDRs, NSGs, and ALBs
• Install, configure, monitor, and manage network and data communications equipment, including routers, switches, intrusion detection systems, VPN concentrators, load balancers, SDWAN connections, and firewalls
• Monitor networks and data communications facilities using approved network management tools
• Monitor access to telecommunications carriers and manage connection equipment
• Perform capacity planning, monitor network capacity, and work with carriers to adjust capacity
• Manage internet access, including router and firewall configuration, routing protocols, and performance monitoring
• Troubleshoot network problems, document resolutions, provide tier 2 support, and escalate issues as needed
• Maintain network equipment
• Maintain technical configuration documents and update processes and procedures
• Provide weekly work activity updates to the Manager and/or Director of Network Operations
• Participate in infrastructure and network project teams
• Develop detailed implementation plans from high-level engineering and architecture plans
• Convert internal and external customer requirements into actionable change requests
• Participate in 24-hour on-call duties, occasional outside-normal-hours office work, and occasional travel
• Maintain a personal professional education plan

Account Executive

• Lead the selling and upselling of Finastra Lending solutions
• Manage and close opportunities with appropriate authorization to achieve or exceed financial targets
• Provide timely and accurate forecasts in Finastra’s standard format
• Identify market opportunities and build a strong sales pipeline
• Develop and maintain short- and long-term account plans for new and existing customers
• Initiate and manage the full sales cycle according to Finastra standards and best practices
• Advise, prepare, and present proposals to clients and prospects
• Establish and nurture long-term relationships with senior bankers
• Keep clients informed of Finastra product developments
• Support project definitions for third-party and consultancy sales
• Conduct detailed market research on target banks, systems, key personnel, strategic direction, and competitors
• Share market insights with internal stakeholders
• Collaborate with Product Centers, Marketing, and Pre-Sales teams on market intelligence and go-to-market strategies
• Ensure consistent representation of Finastra in the marketplace
• Report to the Regional Director as part of the Lending sales team in the ASEAN region

Senior Sales Executive

Risk

• Lead enterprise-wide and targeted risk assessments focused on strategic, operational, technology, cybersecurity, resilience, third-party, and emerging risks.
• Develop and maintain risk assessment methodologies that evaluate both business and technology-related risks.
• Assess risks associated with cloud platforms, infrastructure, applications, data management, third-party technology providers, digital transformation, and AI-enabled initiatives.
• Partner with technology, cybersecurity, product, compliance, operations, and business teams to identify control gaps, emerging threats, and areas requiring management attention.
• Evaluate the potential impact and likelihood of technology, cyber, operational, and enterprise risks and provide actionable mitigation recommendations.
• Support the development and enhancement of enterprise risk management frameworks, risk assessment processes, and governance practices.
• Establish and monitor key risk indicators, risk appetite metrics, technology risk dashboards, and executive-level reporting.
• Prepare risk reports, trend analyses, and leadership-ready materials for senior stakeholders, risk committees, and governance forums.
• Use analytics, automation, visualization tools, and AI-enabled capabilities to improve risk insights, reporting efficiency, and decision-making.
• Identify opportunities to automate risk identification, assessment, monitoring, reporting, and escalation activities.
• Support the development of continuous monitoring approaches that use data, automation, and risk indicators to identify emerging and material risks.
• Assess control effectiveness across technology, cyber, operational, and enterprise risk management programs.
• Provide independent challenge and oversight of risk management activities while supporting practical, business-aligned outcomes.
• Provide risk advisory support for strategic initiatives, technology implementations, AI deployments, transformation programs, and business change initiatives.
• Facilitate risk discussions, workshops, assessments, and stakeholder conversations across the organization.
• Monitor emerging risks related to AI, cybersecurity threats, regulatory change, digital innovation, geopolitical developments, resilience, and third-party ecosystems.
• Conduct scenario analysis, stress testing, and forward-looking risk assessments to evaluate potential business impact.
• Recommend enhancements to governance, controls, reporting, and risk management processes based on industry trends, data insights, and evolving threats.
• Promote a risk-aware culture by building strong stakeholder relationships and enabling informed, balanced decision-making.

Enterprise Risk Manager

Security Engineer

• Lead the design and implementation of security controls for AI/ML models, pipelines, and data flows.
• Ensure coverage of AI/ML and application vulnerabilities using SAST, DAST, dependency scanning, and specialized AI security tools.
• Build and maintain automation pipelines for AI/ML security testing and monitoring.
• Partner with CISO functions, Engineering, Product, and Data to embed security into AI/ML development lifecycles.
• Support detection, triage, and remediation of AI/ML-specific security incidents.
• Facilitate secure development training focused on AI/ML risks and best practices.
• Track and report status of vulnerabilities, including AI/ML-specific metrics (e.g., model robustness, data integrity).

Expert AI Security Engineer – AppSec

Project Manager

• Lead full lifecycle implementation of core banking solutions
• Deliver complex banking transformation projects in the Angolan market
• Define project scope, timelines, and success metrics
• Act as the primary point of contact for customer engagements
• Coordinate internal teams, partners, and vendors
• Manage data migration, integration, and deployment activities
• Monitor project performance and provide clear progress reporting
• Identify and mitigate risks while ensuring compliance
• Support business development and contribute to proposals

Professional Services Project Manager – Core Banking

Program Manager

• Partner with Product and Technology teams to support the redesign and optimisation of end to end customer journey in line with modernisation goals.
• Contribute to the rewrite and enhancement of the modernised customer journey, ensuring alignment with future state product capabilities and customer needs.
• Work with the COO services and support functions to ensure customers are operationally and experientially ready for migration and upgrade activities.
• Develop the new modernised frameworks, playbooks, and guidance to support a consistent customer onboarding and transition experience.
• Support the execution of the COO led transformation program by coordinating cross functional activities across Product, Technology, Sales and Operations.
• Track milestones, manage dependencies, and ensure timely delivery of key initiatives.
• Prepare and deliver regular updates, insights, and recommendations to the COO leadership team.
• Maintain governance structures, dashboards, KPIs, and reporting frameworks to enable transparency and decision-making.
• Assess the current landscape of customer facing documentation, support materials, and service content to identify gaps, duplication, and inconsistencies.
• Support the design of future state documentation strategies, workflows, governance models, and standards.
• Drive execution and usage of documentation improvements, including restructuring, content updates, and migration of materials.
• Ensure all materials are clear, accessible, and aligned to the evolving customer journey in partnership with the marketing team.
• Build and maintain playbooks, repositories, templates, and taxonomies to ensure consistency and scalability across the Services and Support teams.
• Establish and document repeatable processes to improve efficiency and reduce operational friction.
• Enable Services, Success, and Support teams with high quality consistent narratives, product summaries, and customer facing content.
• Ensure transformation artefacts are well organised, current, and easily accessible.

Customer Journey Transformation Program Manager

Product Designer

• Design, develop, and maintain interactive and visually compelling Power BI dashboards and reports to support business decision-making.
• Collaborate with business analysts, data engineers, and stakeholders to gather reporting requirements and translate them into effective data visualizations.
• Develop reports that track and analyze key banking and financial KPIs such as customer acquisition, loan performance, risk metrics, and operational efficiency.
• Optimize report performance and usability by applying best practices in data modeling, DAX, and Power Query.
• Ensure consistency in design, branding, and user experience across all reporting assets.
• Implement row-level security and data access controls to ensure compliance with data governance and privacy standards.
• Conduct user training and provide documentation to support adoption and self-service analytics.
• Continuously improve reporting solutions based on user feedback and evolving business needs.
• Participate in Agile development cycles, contributing to sprint planning, reviews, and retrospectives.

Senior Reporting/UX Developer

• As a Junior Sales Executive, you will be part of the Sales organization.
• Play a role in generating revenue by selling software solutions and services to new prospects and/or existing clients.
• Create and manage a strategic territory plan to ensure a substantive sales opportunity pipeline.
• Develop prospects through individual efforts, promoting and selling solutions to new or existing clients at all levels, especially the senior executive level.
• Lead the acquisition of new clients and focus on closing direct sales of products and/or services.
• Responsible for account management of customers through key stages of their journey, from acquisition to long-term satisfaction.

Junior Sales Executive – APAC

Database Administrator

• Install, configure, and manage databases in live environments.
• Fine-tune database performance to ensure optimal operation and efficiency.
• Continuously monitor database health and performance, identifying and resolving issues proactively.
• Deploy and manage Linux Azure Virtual Machines and PaaS services using DevOps pipelines.
• Install and configure new releases, service packs, patches, and hot-fixes for Core Banking Solutions.
• Investigate and troubleshoot technical issues and incidents in live or implementation client environments.
• Participate in periodic service reviews, providing updates and recommendations for improvements.
• Create, review, and update knowledge-based articles in the Application Operations repository.
• Collect and evaluate database performance metrics, providing feedback to Product & QA teams.
• Work closely with Universal Banking business units to enhance monitoring practices and service improvements.

Senior Database Administrator

Support Engineer

• Provide expert-level functional and technical support for Payments platforms, with emphasis on NACHA / ACH processing and FGPP flows
• Own complex and high-severity customer issues across the full support lifecycle, including investigation, resolution, validation, and customer communication
• Act as a senior escalation point for issues impacting customer operations and business continuity
• Analyze and troubleshoot NACHA file creation, validation, settlement, returns, and exceptions
• Understand the operational and compliance impact of payments issues and support customers accordingly
• Drive improvements in First Contact Resolution (FCR) and Mean Time to Resolution (MTTR) through accurate triage and strong root cause analysis
• Identify repeat issues and collaborate with Product and Engineering teams on permanent fixes
• Create and maintain high-quality Knowledge Articles (KAs) for repeat issues, known errors, and standard operating procedures
• Support self-service and case deflection initiatives by ensuring knowledge is clear, reusable, and consistently applied
• Provide guidance and mentoring to less-senior engineers, enabling independent resolution and skill development
• Partner with Product, Engineering, Infrastructure, and Release teams to diagnose defects, validate fixes, and support deployments
• Support disaster recovery exercises, upgrades, and change events, including testing and post-change validation.