Director, Systems Operations

Finastra

Director leading cloud operations for Finastra’s financial-services payment software. Managing reliability, security, deployments, and global teams across mission-critical cloud platforms.

Posted 8/17/2026full-timeAtlanta • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading cloud operations and managing CI/CD pipelines while ensuring compliance with financial industry regulations. Proven ability to oversee mission-critical production environments and drive strategic business outcomes through effective stakeholder management and problem-solving.

Highest-signal resume keywords

Cloud Operations ManagementCI/CD Pipeline GovernanceAWS, Azure, GCP ProficiencyIncident Management ExpertiseLeadership in Financial Services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application SupportInfrastructure as CodeContainer TechnologiesAutomation FrameworksDisaster Recovery ManagementPayment Systems SupportService Management ProcessesTechnical Problem-SolvingProduction Environment ManagementRelease Management

Soft Skills

Stakeholder ManagementStrategic PlanningCommunicationDecision-MakingProblem-Solving

Industry Keywords

Finastra Payment SolutionsFinancial ApplicationsHigh-Volume Transaction ProcessingSOC2 ComplianceOperational Policies24x7 Operational EnvironmentCloud Technology UpgradesProduction OperationsFollow-the-Sun Support ModelUptime SLAs

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Lead and develop a team of Application Operations Engineers supporting Finastra payment solutions
Deploy, upgrade, patch, and maintain payment solutions across containerized and virtual machine environments
Manage cloud delivery initiatives for client implementations, platform modernization, and cloud technology upgrades
Govern CI/CD pipelines and Infrastructure as Code practices
Oversee 24x7x365 production operations in a follow-the-sun support model
Maintain 99.9% uptime SLAs and support incident management, disaster recovery testing, and continuous service improvement
Ensure compliance with security, resiliency, vulnerability management, audit, SOC2, and financial industry regulatory requirements
Lead cross-functional programs and teams, establish operational policies and standards, allocate resources, and drive execution
Resolve complex technical and operational challenges
Influence stakeholders and senior leaders to achieve strategic business outcomes

Requirements

What you’ll need

Experience leading cloud operations, DevOps, Site Reliability Engineering, or application support teams in enterprise or financial services environments
Strong knowledge of AWS, Azure, and/or GCP
Knowledge of container technologies, virtualized infrastructure, and Infrastructure as Code
Experience managing CI/CD pipelines, automation frameworks, release management, and cloud-native deployment practices
Ability to manage mission-critical production environments with stringent uptime, availability, security, and disaster recovery requirements
Experience supporting large-scale payment systems, financial applications, or high-volume transaction processing platforms
Understanding of incident, problem, change, and service management processes in a 24x7 operational environment
Leadership experience managing multiple teams, programs, or complex technical initiatives across global organizations
Strong stakeholder management, communication, strategic planning, problem-solving, and decision-making skills
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and experience
Applicants must be located in Atlanta, Mississauga - Avebury, or their immediate surrounding areas
Applicants currently residing in New York City or California will not be considered

Benefits

Comp & perks

Unlimited vacation, subject to local regulations and business priorities
Hybrid working arrangements
Paid time off for voting, bereavement, and sick leave
Employee Assistance Program
Wellbeing Champions and Gather Groups
Monthly well-being events and initiatives
Medical, life, and disability insurance
Retirement plans
Lifestyle and other benefits
Paid time off for volunteering
Donation-matching opportunities
Inclusion communities and employee networks
Online learning and accredited courses through Skills & Career Navigator
Global recognition program, Finastra Celebrates
Regular employee surveys
Paid holidays
Flexible working hours
Pension plan
Comprehensive health initiatives
Hands-on training, mentorship, leadership development, and industry certifications