Finance of America

Security Engineer

• Responsible for ensuring that all AI systems at Finance of America are secure, compliant, and resilient
• Advances business and innovation goals by embedding security into the company’s AI adoption strategy
• Leads the strategy, execution, and roadmap for the company’s AI Security program
• Collaborates with Legal, Compliance, and Risk teams
• Integrates AI-specific security controls into enterprise governance processes
• Partners with the Security Operations Center and Emerging Technology teams
• Tracks emerging risks in AI technologies
• Integrates AI-specific requirements into the enterprise information security framework
• Leads security reviews for proposed AI technologies
• Acts as a strategic advisor and critical reviewer for AI initiatives
• Contributes to the publication of information security policies, standards, and guidelines related to AI

Artificial Intelligence Security Lead

Platform Engineer

• Responsible for designing, developing, implementing, and supporting scalable cloud-based data platforms, pipelines, integrations, and lakehouse solutions that enable enterprise reporting, analytics, operational insights, and AI-driven initiatives.
• Extracts, transforms, and optimizes data from complex and diverse data sources while ensuring reliability, performance, governance, and operational efficiency across the enterprise data ecosystem.
• Designs and develops data pipelines to ingest, transform, and load data from various sources into the data ecosystem.
• Designs, develops, and maintains scalable, secure, and reliable enterprise data platforms, pipelines, integrations, and cloud-native data solutions.
• Implements and supports modern data platform architectures including medallion, lakehouse, dimensional, and semantic modeling patterns.
• Develops and maintains notebooks, data engineering frameworks, orchestration solutions, and reusable components using SQL, Python, PySpark, and cloud-native technologies.
• Supports Microsoft Fabric environments including Lakehouse, Warehouse, Data Pipelines, Notebooks, OneLake, semantic models, and Power BI integration.
• Supports enterprise Power BI solutions including gateways, refresh optimization, data connectivity, semantic models, and performance tuning.
• Designs and implements integration patterns including APIs, event-driven integrations, cloud-native integrations, and file-based data movement processes.
• Creates and maintains monitoring, logging, alerting, observability, and operational reporting frameworks to ensure platform reliability and SLA adherence.
• Supports cloud infrastructure and modernization initiatives across Azure, AWS, Microsoft Fabric, and related cloud services.
• Monitors platform health, compute utilization, refresh performance, storage efficiency, reliability, and operational metrics across data environments.
• Collaborates with Analytics Engineers, Data Owners, Infrastructure teams, Security teams, and business stakeholders to understand requirements and improve platform efficiencies through automation and optimization.
• Troubleshoots and resolves pipeline, infrastructure, integration, data quality, and performance issues across enterprise data platforms.
• Contributes to platform standards, governance practices, documentation, and operational procedures.
• Researches emerging technologies, tools, and industry trends to recommend improvements to the enterprise data platform ecosystem.
• Provides mentorship and technical guidance to junior engineers and team members.
• Maintains a customer-first mentality while collaborating with stakeholders, leadership, and engineering teams.

Data Platform Engineer III

Full-stack Engineer

• Responsible for designing, building, and maintaining custom software solutions.
• Works closely with both the product owner and development team to deliver high quality software to meet stakeholder requirements.
• Makes the team better by helping others when needed, providing ideas during the planning/refinement process, and encouraging discussion and collaboration with other developers.
• Follows all company standards and processes without supervision.
• Aligns with the business to architect and implement enterprise-level software that puts the customer first.
• Collaborates with teammates to produce sophisticated designs and quality products.
• Participates in Scrum teams to build and maintain efficient, reusable, and reliable code using a cloud-first approach.
• Participates in Agile Scrum ceremonies (e.g. sprint plans, backlog grooming, and retrospective two-week sprints).

Software Developer

• Responsible for playing a key role in designing, building, and maintaining custom software solutions
• Works closely with both the product owner and development team to deliver high quality software to meet stakeholder requirements
• Makes the team better by helping others when needed, providing ideas during the planning/refinement process, and encouraging discussion and collaboration with other developers
• Helps to ensure that standards are being upheld, and processes are being followed
• Aligns with the business to architect and implement enterprise-level software that puts the customer first
• Collaborates with teammates to produce sophisticated designs and quality products to take our deliverables to the next level
• Participates in Scrum teams to build and maintain efficient, reusable, and reliable code using a cloud-first approach, when possible
• Participates in Agile Scrum ceremonies (e.g. sprint plans, backlog grooming, and retrospective two-week sprints)
• Coaches and mentors more junior developers in internal policies, procedures, and best practices
• Performs other duties as assigned

Senior Software Developer

Underwriter

• Responsible for leading the underwriting organization with a primary focus on team leadership, pipeline management, and workflow optimization
• Ensures underwriting operations are efficient, scalable, and aligned with business objectives
• Drives the adoption of technology, automation, and AI-enabled tools to enhance underwriting productivity, consistency, and quality across HECM and proprietary reverse mortgage products
• Leads and manages the reverse mortgage underwriting team, including managers, team leads, and underwriters
• Oversees underwriting pipeline management to ensure appropriate prioritization, workload balance, and adherence to service level agreements (SLAs)
• Evaluates and continuously improves underwriting workflows to drive efficiency, consistency, and scalability
• Partners with Processing, Closing, Sales, QC, and other departments to ensure seamless workflow integration and reduce bottlenecks
• Champions the use of technology, automation, and AI tools to streamline underwriting processes and reduce manual effort
• Identifies opportunities to enhance workflow through system improvements, LOS optimization, and automation of repetitive tasks
• Ensures underwriting decisions are accurate, compliant, and aligned with FHA/HUD, HECM, and proprietary product guidelines
• Establishes and monitors key performance indicators (KPIs) related to turn times, quality, productivity, and pipeline health
• Uses reporting and data analysis to identify trends, inefficiencies, and areas for improvement
• Manages complex underwriting escalations, exception requests, and guideline interpretations
• Collaborates with Risk, Compliance, and Credit Policy teams to ensure adherence to regulatory and investor requirements
• Drives continuous improvement initiatives that enhance borrower experience and internal efficiency
• Supports capacity planning, staffing models, and resource allocation to meet business demands
• Leads change management efforts related to process improvements, system enhancements, and new technology adoption
• Promotes and implements AI and automation solutions to improve underwriting workflow efficiency

VP, Underwriting

Compliance

• Responsible for overseeing and supporting the Company’s state and federal regulatory reporting obligations.
• Ensures the accurate, timely, and compliant preparation and submission of required reports, including but not limited to HMDA and NMLS Mortgage Call Reports.
• Supports regulatory examinations, data governance, reporting controls, and ongoing monitoring of reporting requirements across jurisdictions.
• Coordinates preparation, validation, and submission of state and federal regulatory reports, including HMDA Loan Application Register and annual submission, NMLS Mortgage Call Reports, and State-specific periodic reports.
• Maintains reporting calendars and ensure timely submissions across jurisdictions.
• Monitors regulatory changes impacting reporting requirements and implement updates as needed.
• Oversees HMDA data integrity, validation, and reconciliation processes.
• Coordinates cross-functional data collection with Operations, Servicing, Secondary, and IT.
• Reviews edit checks and resolve data discrepancies prior to submission.
• Supports annual HMDA submission and respond to CFPB or state regulator inquiries.
• Maintains documentation evidencing HMDA data governance controls and methodologies.
• Coordinates completion and submission of quarterly and annual MCR filings through NMLS.
• Reconciles financial and loan activity data in partnership with Finance and Accounting.
• Ensures narrative responses and required attestations are completed appropriately.
• Maintains documentation supporting MCR data inputs and assumptions.
• Develops and maintains reporting procedures, data dictionaries, and methodology documentation.
• Establishes and monitors reporting controls to ensure accuracy and completeness.
• Conducts periodic internal reviews of reporting data.
• Identifies and escalates reporting risks, trends, or inconsistencies.
• Supports state and federal examinations related to regulatory reporting.
• Provides requested documentation and explanations regarding HMDA, MCR, and other filings.
• Drafts written responses to regulator inquiries.
• Maintains centralized documentation within governance systems.

Compliance Officer I, Reporting

Technical Product Manager

• Owns and evolves the Loan Origination System (LOS), driving continuous improvement and day-to-day enhancements.
• Partners with engineering and business stakeholders to define, prioritize, and deliver impactful features.
• Ensures system reliability, scalability, and performance meet evolving business needs.
• Leads strategic initiatives that enhance LOS capabilities and align with company goals.
• Translates business objectives into clear product strategies, roadmaps, and execution plans.
• Operates as a technical product partner, engaging on architecture, integrations, and system constraints.
• Drives clarity and direction for the team by defining work, refining requirements, and supporting complex decisions.
• Navigates ambiguity by creating structure, making informed decisions, and driving momentum.
• Influences by aligning stakeholders, challenging assumptions, and building strong cross-functional relationships.

Security Analyst

• Conduct deep investigations into security events
• Correlate data across multiple platforms
• Lead incident response activities for moderate-complexity threats
• Refine detection logic and improve SOC workflows
• Provide guidance to Level I analysts
• Utilize Crowdstrike, Azure/M365, Elastic/Kibana for event correlation
• Lead investigations for escalated alerts
• Perform containment actions following established procedures
• Review and tune detections and alerts
• Participate in threat hunting missions
• Document incident timelines and root causes
• Maintain awareness of current threats and security policies

Cyber Security Analyst

Engineer

• Responsible for reviewing, analyzing and evaluating business systems and user needs.
• Utilizes analytical skills and design techniques to address problem statements that ensure delivery of solutions which meet business expectations.
• Liaises between business users and software developers to convey demands of the business.
• Evaluates application suitability against business needs to determine feasibility and ensure desired outcomes can be achieved.
• Identifies problem statements and assesses application impacts by analyzing current-state business processes and system functionality.
• Analyzes system capabilities relative to business requirements and recommends solutions that enhance productivity and operational efficiency.
• Develops and documents technical and functional requirements, including infrastructure, security, and network considerations, to support business initiatives and system improvements.
• Troubleshoots application and user issues, performs root cause analysis, and recommends enhancements to improve system performance and user productivity.
• Creates workflow diagrams and documentation to illustrate current and future states, supporting solution design and disaster recovery planning.
• Develops and maintains data mapping and integration documentation, ensuring alignment with system requirements and accuracy of third-party service configurations.
• Collaborates with internal teams and external vendors to implement system upgrades and integrations, ensuring compliance with business, regulatory, and industry standards, including MISMO.
• Designs and implements system enhancements, including configuration changes such as business rules, roles, fields, and system settings that do not require development resources.
• Participates in deployment activities and performs production validation to ensure accuracy of changes and minimal operational impact.
• Conducts ad hoc technical analysis and supports production issue resolution, leveraging SQL and system knowledge to troubleshoot outages and data-related issues.
• Provides mortgage product and pricing expertise to support data mapping and integration analysis using loan data and payload structures such as JSON and XML.
• Develops and executes test plans based on requirements, including positive and negative scenarios, ensuring traceability and coverage of functional changes.
• Performs functional and regression testing, documents and tracks defects, and communicates severity, priority, and business impact to stakeholders.
• Adheres to change management, work management, and SOX/audit compliance processes while maintaining accurate updates in tracking tools.
• Communicates status, risks, and progress regularly to stakeholders to ensure transparency and alignment.
• Builds cross-functional relationships to gather requirements, resolve issues, and support delivery objectives.
• Develops working knowledge of business domains, applications, and technologies to identify dependencies, risks, and blockers.
• Collaborates with project and scrum teams to estimate work, define scope, and support delivery timelines.
• Escalates risks and obstacles appropriately to minimize impact to delivery and operational performance.
• Contributes to team deliverables, participates in agile ceremonies, and completes assigned work within established timelines.
• Pursues continuous professional development through training, collaboration forums, and independent learning to enhance individual and team capabilities.
• Performs other duties as assigned.

Senior Configuration Engineer

Vice President

• Responsible for defining and executing the organization’s digital strategy to drive customer acquisition, engagement, and conversion across all digital touchpoints.
• Serves as the business owner for the company’s digital platforms and is accountable for performance, customer experience, and economic outcomes.
• Partners cross-functionally with Marketing, Product, Engineering, and Sales to deliver a seamless, data-driven customer journey from initial education through application and funding.
• Defines and owns the end-to-end digital customer journey across awareness, education, consideration, conversion, funding, and retention.
• Owns digital platform performance with accountability for key metrics across engagement, application initiation, conversion, and overall funnel optimization.
• Leads cross-functional alignment with Marketing, Product, Engineering, Sales, and Operations to ensure digital strategies effectively balance business priorities and deliver measurable results.
• Leverages customer insights, behavioral data, and market research to identify opportunities, inform strategy, and prioritize enhancements.
• Establishes and scales a comprehensive experimentation and optimization framework, including A/B testing, user experience improvements, and content optimization.
• Develops and maintains performance dashboards and reporting to monitor results, inform decisions, and drive ongoing iteration based on data and user feedback.
• Leads the strategy and execution of digital experience transformation initiatives, including full website redesigns.
• Defines customer-centric site architecture, user flows, and content strategies that support discovery, education, and conversion across key audience segments.
• Partners with Product and Engineering to design and implement scalable digital, marketing technology, and data infrastructure that supports long-term growth and innovation.
• Establishes a foundation for personalization and advanced customer engagement strategies, including segmentation, lifecycle marketing, and AI-driven capabilities.
• Enhances lead nurturing and lifecycle strategies across digital and assisted channels.
• Oversees site merchandising strategy and execution, including ownership of the digital merchandising calendar.
• Builds and fosters a high-performing team, setting clear goals and driving accountability.

VP, Digital

Sales

• Assists in increasing new partner approvals for assigned Wholesale Account Executive
• Assists in maintaining existing relationships with approved partners
• Improves number of brokers closing loans
• Provides education to new partners on Reverse Mortgages
• Works directly with Underwriting on potential new borrower scenarios
• Assists in training new partners on the company LOS systems
• Assists in structuring new loans with partners
• Educates and assists partners in calculating Broker Compensation and Origination Fees
• Performs other duties as assigned

Wholesale Sales Support Associate

Data Scientist

• Responsible for developing, implementing, and optimizing advanced analytics and machine learning models to support data-driven decision-making across the organization
• Applies statistical analysis, predictive modeling, and data exploration techniques to solve business problems, generate insights, and improve performance across functions such as marketing, operations, and risk
• Identifies and evaluates data sources and collaborates with BI engineers to automate data collection processes
• Performs preprocessing, cleansing, and validation of structured and unstructured datasets
• Analyzes complex datasets to identify trends, patterns, and actionable insights
• Develops and presents data visualizations and reports to communicate findings to stakeholders
• Proposes data-driven solutions and strategies to address business challenges
• Collaborates with cross-functional teams including engineering, analytics, and product development
• Develop, implement, and maintain statistical and machine learning models to address business challenges and improve decision-making
• Ensures data integrity, accuracy, and consistency across analyses

Data Scientist II

Risk

• Responsible for leading the identification, assessment, and proactive management of technology risk across the enterprise.
• Drives a forward-looking, data-driven risk management approach across cloud, cybersecurity, AI, and third-party ecosystems.
• Leads execution of the Technology Risk Management framework, aligned to industry standards.
• Oversees enterprise-wide identification and assessment of technology risks across various domains.
• Delivers data-driven risk insights and reporting to senior leadership.
• Drives continuous improvement of control maturity to meet regulatory expectations.
• Oversees end-to-end issue management lifecycle, ensuring systemic fixes.
• Leads adoption of automation and tooling to enhance risk identification and reporting.
• Establishes governance and risk oversight for AI and emerging technologies.

Director, Technology Risk Management

Human Resources

• Responsible for designing, governing, and driving talent management strategy across the organization.
• Establishes and enforces standards for performance differentiation, talent evaluation, and organizational capability.
• Partners closely with the CHRO and executive leadership to provide a clear, data-driven view of workforce capability, bench strength, and talent risk.
• Defines and enforces an A+ talent standard across the enterprise.
• Leads and chairs enterprise talent review processes, driving rigor, transparency, and decision quality.
• Provides the CHRO and executive leadership with real-time, data-driven view on talent strategy.
• Drives accountability for identifying sustained low performance and talent risk.
• Designs, implements, and enforces decision frameworks that leaders are required to follow consistently across the organization.
• Develops and maintains an enterprise-wide view of talent, including bench strength, role alignment, and critical capability gaps.
• Recommends and influences talent actions including investment, advancement, redeployment, or exit based on business needs and performance outcomes.
• Partners with HR and business leaders to ensure alignment between talent decisions and organizational strategy and priorities.
• Oversees the evolution of the talent management function, including strategic integration of other functions as applicable.

VP, Talent Management

• Responsible for reviewing and analyzing loan level data and internal reports for compliance with internal policies, guidelines, and legal and regulatory requirements.
• Analyzes, identifies, and resolves or further escalates operational issues affecting compliance with internal policies, guidelines, and legal and regulatory requirements.
• Reviews and resolves compliance tickets on a loan-by-loan basis.
• Analyzes data to provide clear and accurate feedback to management.
• Performs a variety of daily tasks including reviews reports, preparing correspondence, and participating in department projects.
• Assists with audits and regulatory examinations by gathering required documentation.
• Assists with reviews on new or updated products for compliance with program guidelines.
• Assists with training junior Compliance Analysts.