FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Supervisor, In-House Processing
Finance of AmericaSupervisor overseeing loan processing functions to ensure compliant and efficient operation for Reverse Mortgage loans at Finance of America. Leading a team and driving operational excellence.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in mortgage loan processing, with a strong focus on compliance, accuracy, and operational excellence. Proven leadership capabilities in managing teams, training staff, and enhancing workflows to ensure high-quality loan processing.
Highest-signal resume keywords
Mortgage Loan Processing ExperienceLoan Origination Systems (LOS)TRID, COC, ECOA KnowledgeLeadership and Coaching SkillsMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan ProcessingPipeline ManagementCompliance MonitoringDocumentation ReviewPerformance Evaluation
Soft Skills
Exceptional Organizational SkillsProblem-Solving SkillsExcellent Communication SkillsCustomer Service OrientationAdaptability
Industry Keywords
Federal RegulationsState RegulationsInvestor RequirementsHigh-Volume Pipeline ManagementWorkflow Improvement
About the role
Key responsibilities & impact- Responsible for overseeing the loan processing function
- Ensuring that Reverse Mortgage loans move efficiently and compliantly from application through closing
- Provides leadership, guidance, and training to processing staff
- Maintains a high standard of accuracy, compliance, and customer service
- Acts as the key liaison between clients, Loan Officers, underwriting, funding, and other internal/external partners
- Drives operational excellence and pipeline management
- Monitors productivity, quality, and pipeline capacity
- Provides regular feedback and performance evaluations
- Trains new processors on systems, guidelines, and best practices
- Tracks pipeline status and identifies bottlenecks to maintain efficiency and loan quality
- Ensures all disclosures and documentation meet federal, state, and investor requirements
- Reviews loan files for completeness and accuracy before submission to underwriting and closing
- Fosters strong communication channels between processors, Loan Officers, underwriters, funders, title companies, and clients
- Partners with sales and operations leadership to continuously improve workflows
Requirements
What you’ll need- Minimum of 5 years of mortgage loan processing experience
- At least 2 years in a supervisory or management role
- Strong knowledge of Loan Origination Systems (LOS)
- Solid foundation regarding TRID, COC, ECOA
- Proven ability to manage a high-volume pipeline while ensuring accuracy and compliance
- Current knowledge of industry guidelines and procedures as well as federal, state and local regulations
- Exceptional organizational and problem-solving skills with strong attention to detail
- Excellent communication skills, both written and verbal
- Proficiency with Microsoft Office Suite
- Demonstrated leadership, coaching, and mentoring skills
- Ability to thrive in a fast-paced environment and adapt quickly to change
- Strong customer service orientation with a focus on borrower and partner satisfaction
Benefits
Comp & perks- Health, dental, vision, life insurance
- Paid time-off benefits
- Flexible spending account
- 401(k) with employer match
- ESPP