Fifth Third Bank

Product Manager

• Define, deliver, and optimize customer-facing digital experiences across mobile, web, and emerging channels.
• Drive the strategy and roadmap for digital product experiences across mobile apps and browser platforms.
• Partner with Agile Scrum teams in end-to-end product delivery: backlog creation, user stories, sprint planning, QA support, and demos.
• Collaborate with research partners on usability testing, concept validation, and co-creation.
• Work cross-functionally with Engineering, UX, Operations, Legal, Compliance, Risk, Fraud, and line-of-business partners to align on key decisions.
• Measure KPIs to drive adoption, reduce friction, and lift customer sentiment (NPS/CSAT).

Product Owner, Digital Onboarding – Deposits, Cards, Lending

Manager

• Provide pro-active and effective real estate management for the Private Bank and Advisor Solutions.
• Responsible and accountable for risk management.
• Provide oversight for a diverse portfolio of residential, commercial farmland and vacant land properties.
• Assume leadership in the oversight and negotiations of purchases, sales and leases.
• Manage renovations, modifications and repair projects from inception through completion.
• Participate in testimonial appearances before probate court.

Property Manager

Administration

• The Trust Administrator serves as an administrative support professional for Advisor Solutions
• Frequent direct communication with client
• Support advisors in executing and implementing decision-making aspects of trust administration
• Support the administration of multigenerational trusts, ensuring compliance and proper documentation requirements
• Work closely with advisors and Trust Tax Team to ensure proper tax reporting is complete
• Review daily trust activity

Trust Administrator

Project Manager

• Program manages and drives Strategic Planning
• Owns oversight of key Strategic Planning activities
• Manages logistics for Executive and Board of Directors meetings
• Proposes process improvements for Strategic Planning processes

Corporate Strategy Project Manager I

Bilingual

• Administers retail aspects of international banking and sales of bank products to expatriate customers
• Develops and maintains relationships with International corporate clients
• Responsible for retaining and attracting new customers through sales and marketing
• Communicates professionally with customers and bank employees

Expatriate Specialist I, Japanese bilingual

Sales

• Enter pre-qualifications and applications in the Loan Origination system.
• Evaluate loan options with the Loan Consultant that adhere to product and credit guidelines.
• Identify loan adjustments and execute change of circumstance in the loan origination system.
• Assure all components to the file are ordered, copied and included in the loan package prior to processing.
• Work with customers to set expectations including but not limited to rate inquires, appointments, loan status and other information deemed necessary.
• Confirm and attend appointments and review with customer all documents needed at time of application to ensure efficiency.
• Serve as a liaison between Loan Consultant, Fulfillment and Sales Support.
• Assisting in other areas as needed.

Mortgage Virtual Sales Assistant – Bilingual

Analyst

• Partner with Portfolio Managers in credit and underwriting
• Use critical thinking to identify and draft documentation
• Responsible for regularly completing indicative credit information into Banking Systems
• Responsible for preparing risk-rating scorecard and tickler event analysis
• Responsible for developing risk models and advising PMs
• Identify and determine monitoring analysis activities required
• Verify covenants and define updates needed on ticklers
• Monitor covenant completion and track past due or out of compliance covenants
• Responsible for assessing covenant compliance reporting
• Review covenant compliance certificates to understand performance
• Update financial covenants and calculations as needed
• Run Probability of Default (PD) model with oversight
• Responsible for understanding and evaluating completed spreads
• Responsible for identifying and recommending preliminary portfolio management actions
• Prepares ALSR reports with oversight
• Responsible for running risk and projection models with oversight assumptions
• Responsible for completing underwriting process with limited oversight
• Create and complete a CAM with little to no errors
• Review and re-write renewals for deals of limited complexity
• Responsible for portfolio analysis and development for Portfolio Reviews
• Support Portfolio Managers and special projects

Commercial Real Estate Credit Analyst

• Manage transactions and business portfolio tasks as a Senior Portfolio Manager
• Review and recommend credit decisions
• Collaborate with the Relationship Manager and business partners
• Oversee a portfolio of accounts and conduct risk rating analyses
• Provide performance feedback and career development opportunities to team members
• Conduct periodic deal reviews and execute decisions to modify deals

Credit Lead – Tax Credit Lending

• Manage a portfolio of commercial loans (tax credit) and ancillary credit exposure
• Analyze historical financials and projections to ensure accurate risk ratings
• Work closely with Credit Risk and Relationship Managers
• Create and deliver comprehensive portfolio performance reports and presentations for senior management
• Ensure compliance with internal policies and regulatory guidelines
• Lead diligence calls and contribute to high-level team meetings

Senior Portfolio Manager – Tax Credit Lending

• Develop deep subject matter expertise on Fifth Third integrated receivables solutions.
• Define, drive, and socialize the product strategy and roadmap.
• Lead discovery efforts with stakeholders and end users to unearth problem spaces.
• Identify and prioritize automation opportunities to streamline operations.
• Monitor product performance against KPIs.
• Lead vendor strategy and management.
• Collaborate with go-to-market teams to develop sales enablement tools.
• Serve as a cross-functional leader and liaison across multiple departments.
• Identify and mitigate product and process risks.

Senior Treasury Management Product Manager – Integrated Receivables

Onboarding Specialist

• supervise and mentor teams supporting Commercial clients through onboarding process
• responsible for onboarding new commercial relationships, focusing on deposit and treasury management solutions
• ensure proper backup support for the team during leaves of absence, vacations, and illnesses
• provide day-to-day support and guidance across all aspects of client onboarding process
• meet with other LOBs to create partnerships among teams
• identify opportunities regarding Client service improvement to internal partners
• ensure compliance across all teams

Commercial Client Onboarding & Account Supervisor

Account Manager

• Proactively contact and service customers in the sales and service of bank products.
• Conduct needs-based assessment of the prospective and existing client base.
• Engage partners to fulfill client financial needs.
• Utilize and promote the Retail Consultative Sales process, using the prescribed tools and partnering with the financial center team for referral activity.
• Work closely with internal sales partners to increase referral opportunities and provide needs-based solutions to the customer.
• Build deep relationships with customers to earn status as trusted advisor by leveraging our consultative sales and service process.
• Consistently meet or exceed investment sales and referral goals as set by management.

Relationship Manager

Underwriter

• Support Senior Underwriters in underwriting and executing loans for clients
• Perform detailed due diligence on companies, industries, and management teams
• Build detailed financial projection models to analyze credit metrics
• Prepare succinct underwriting memorandums
• Establish strong working partnerships with key internal partners
• Manage multiple transactions/projects
• Review and offer feedback to Underwriting Senior Analysts and Analysts

Underwriting Associate – Corporate Banking

• Partner with Portfolio Managers in credit and underwriting, performing analytical tasks as needed.
• Use critical thinking to identify and draft documentation.
• Responsible for regularly completing indicative credit information into Banking Systems with little to no errors.
• Responsible for preparing risk-rating scorecard and tickler event analysis and determining actions based on results working in collaboration with PM's.
• Responsible for developing risk models and advising PMs of unforeseen obstacles that may impede meeting client expectations.
• Identify and determine monitoring analysis activities required.
• Verify covenants and define updates needed on ticklers.
• Monitor covenant completion and track past due or out of compliance covenants and recommend appropriate course of action.
• Responsible for assessing covenant compliance reporting and identifying issues.
• Review covenant compliance certificates to understand performance and determine actions.
• Update financial covenants and calculations as needed.
• Run Probability of Default (PD) model with oversight.
• Responsible for understanding and evaluating completed spreads to determine necessary edits working in collaboration with the CCU team.
• Responsible for identifying and recommending preliminary portfolio management actions using Credit Service reporting and RADAR with some oversight.
• Prepares ALSR reports with oversight.
• Responsible for running risk and projection models with oversight assumptions provided.
• Responsible for completing underwriting process with limited oversight.
• Create and complete a CAM with little to no errors.
• Review and re-write renewals for deals of limited complexity.
• Responsible for portfolio analysis and the development for Portfolio Reviews in preparation for client meetings.
• Support Portfolio Managers and special projects.
• Takes appropriate remedial actions to resolve deficiencies and escalates questions/disputes to appropriate level when necessary.
• May assist with training of new employees.
• May work on special projects as assigned by management.

Credit Analyst II – TMT

Financial Planning and Analysis

• Perform complex financial analysis with minimal oversight
• Create high-impact presentation materials using PowerPoint, Excel, Word
• Complete research and maintain information databases as required
• Build and understand complex financial models
• Interact with all important constituencies in loan transactions