Manager

• Lead a team of service delivery managers to delivery the best customer experience possible.
• Coach, grow & develop talent that can take the organization to the next level.
• Leverage qualitative & quantitative insights to make informed decisions / improvements / strategy that leverage data to show impact.
• Manage customer interaction by coordinating communication internally and externally and directing issues to resolution for your assigned accounts.
• Liaise with Product Development teams on customer found issues and partner concerns
• Provide supervision of exempt staff.

Manager, Service Delivery – Enhanced Services

Engineering Manager

• Lead and manage a multi-disciplinary team of engineers and architects responsible for the Digital, GRC, and Functional PODs
• Foster a culture of innovation, collaboration, and engineering excellence
• Define and execute the strategic vision for the Digital EX platform services, including ServiceNow, integration services, and automation.
• Ensure alignment with the overall EX pillar strategy and business goals
• Partner closely with the Delivery Leaders for People, Finance & Legal business systems to understand and meet the functional G&A business needs
• Manage resourcing for your teams, including identifying skill gaps and planning for future needs through both full-time hires and consulting partners
• Drive the execution of projects, ensuring they are delivered on time and within budget
• Drive the operational excellence of our platforms, ensuring they are reliable, scalable, and secure.
• Implement best practices for software development, QA, and platform management
• Act as the primary point of contact for platform-related initiatives, communicating progress, risks, and strategies to senior leadership and key stakeholders.

Senior Engineering Manager, EX Platform Services

Full-stack Engineer

• Design and implementation of services on F5's Distributed Cloud Platform
• Engage in designing and development of edge-native applications
• Troubleshoot complex system issues related to networking technologies
• Collaborate closely with development teams and management

Senior Principal Engineer

Account Manager

• Drive the growth and development of several key global SI’s in North America
• Manage all aspects of existing business relationships with the North
• Implement a ROI approach to partnering efforts with an emphasis on revenue generation
• Drive demand creation and pipeline for key offers
• Manage partner-initiated opportunities to meet success metrics
• Provide F5 executive management with business plans for market and revenue growth
• Build and execute plans with measurable outcomes, strategies, and specific tactics

Global Channel Partner Manager

Account Executive

• Manages and grows client relationships
• Leads sales campaigns and develops strategies to meet revenue goals
• Prospecting new business, negotiating contracts, creating proposals
• Overseeing cross-functional business partners, using CRM and sales tools to track progress

Federal Account Executive

Business Operations

• Lead quarterly and annual strategic planning processes
• Partner with IE leaders to manage the operating rhythm of the organization
• Function as the primary liaison and partner with other operations teams
• Translate high-level product, engineering, and architecture strategies into actionable execution plans
• Track, report, and drive progress against goals
• Serve as a key strategic advisor to the infrastructure engineering leadership team
• Navigate governance processes and facilitate collaboration
• Drive the adoption of tools, systems, and processes that enhance planning and execution

Senior Principal, Infrastructure Business Operations

Product Manager

• Own and drive the multi-year product vision and roadmap for CPQ and related Q2C capabilities.
• Serve as the primary interface and face of CPQ to business stakeholders, building trust and ensuring transparency across initiatives.
• Develop a deep understanding of the CPQ system architecture, configuration models, pricing logic, approvals, and integration touchpoints.
• Translate business requirements into clearly defined user stories, use cases, and functional specifications aligned to commercial objectives.
• Partner directly with business stakeholders to create comprehensive test scenarios and acceptance criteria that reflect real-world selling motions.
• Collaborate closely with development and implementation teams to ensure requirements are fully understood, technically feasible, and delivered accurately.
• Actively participate in sprint reviews, functional validation, and user acceptance cycles to validate delivered functionality against documented requirements.
• Validate and test development output to ensure pricing accuracy, workflow alignment, entitlement mapping, and system integrity before production release.
• Define and support complex selling models including hardware, software subscriptions, and software-for-hardware bundled offerings.
• Drive pricing, discounting, approvals, renewals, and entitlement strategy across the CPQ ecosystem.
• Prioritize initiatives that improve sales productivity, deal cycle time, quoting accuracy, revenue predictability, and margin protection.
• Define and monitor KPIs including adoption, defect leakage, deal velocity, quote accuracy, and revenue impact.
• Lead cross-functional alignment across GTM, Finance, Operations, and IT to ensure cohesive and high-quality product evolution.

Principal Product Manager, CPQ – Quote-to-Cash

• Lead the Global Deal Desk function to ensure accurate and timely support for sales contract reviews and approvals
• Guide sales teams on deal structuring, pricing strategy, discounting frameworks, and commercial terms
• Review and approve complex deals to ensure compliance with company policies, pricing guidelines, and revenue recognition requirements
• Identify financial and contractual risks and recommend solutions that balance deal velocity with profitability
• Act as a trusted advisor to Sales leadership on complex deal scenarios and strategic opportunities
• Develop and implement Deal Desk processes, tools, and best practices to improve operational efficiency and consistency globally
• Build scalable frameworks for deal structuring and pricing governance
• Collaborate with Finance and Analytics teams to track deal performance, pricing effectiveness, and discount trends
• Analyze deal performance, pricing trends, and discounting behavior to inform business strategy
• Manage and develop a team of Deal Desk professionals

Manager, Global Deal Desk

Customer Success Manager

• Ensure customers maximize the value of their F5 investment by fully utilizing licenses, adopting new use cases, and achieving strategic outcomes
• Guide customers through key technical milestones, including onboarding, deployment, upgrades, and adoption of BIG-IP, NGINX, and hybrid/multi-cloud environments
• Increase renewal rates, reduce churn, and drive business growth through advocacy and reference-ability
• Promote available resources and communities to encourage efficient product utilization and engagement
• Act as a trusted advisor, addressing improvement requests and resolving critical issues
• Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals
• Support customers' cloud and multi-cloud strategies, offering guidance and resources to align with their business goals
• Manage relationships across teams to streamline onboarding, training, and renewal activities while identifying cross-sell and up-sell opportunities
• Maintain accurate and consistent updates in the CRM system, documenting business objectives and success metrics
• Advocate for customers within sales, product, and support organizations, ensuring alignment with their needs and goals
• Drive the customer journey by identifying engagement opportunities and delivering tailored success plans
• Use customer usage data and health indicators to develop actionable strategies for growth and renewal
• Analyze customer data to create measurable success plans and provide feedback to product teams, influencing roadmap improvements

Customer Success Manager – III

Architect

• Support accounts teams on strategic opportunities in the EMEA region where sovereignty is a key consideration
• Provide architectural guidance leveraging all components in the F5 solution portfolio to meet these requirements
• Play the role of an evangelist, and thought leader in the area of digital sovereignty
• Collaborate with other solution architects and internal business leaders to share ideas, identify common customer pain points and trends and identify appropriate F5 solutions
• Work closely with internal product management and services teams and provide technical and business understanding for product launches and updates that would be beneficial for customers
• Provide mentorship as needed to the Solution Engineering community in the organization and make sure they are enabled and equipped to position our solutions correctly in the context of digital sovereignty

Digital Sovereignty Architect

Business Development Rep

• Own and drive F5’s AI business development motion across NVIDIA Cloud Partners (NCPs), Sovereign AI and regulated cloud providers, AI‑focused infrastructure operators and platforms
• Establish and maintain senior executive relationships across partner and customer organizations
• Influence AI platform and infrastructure strategies by engaging early with technical and business decision‑makers
• Drive joint engagement with NVIDIA‑aligned partners and AI ecosystem participants
• Support development of joint solution positioning aligned to NVIDIA reference architectures and AI factory initiatives
• Coordinate partner‑led GTM motions that align F5 capabilities to AI infrastructure security, traffic management, and application delivery
• Identify, qualify, and shape enterprise AI opportunities including GenAI platforms and services, AI inference and model‑serving environments, Multi‑tenant and Sovereign AI platforms
• Act as a trusted advisor to enterprise customers navigating AI adoption complexity
• Work closely with Regional Sales leadership, AI Solution Architects, and Alliances and Partner teams
• Contribute to account planning and execution for Top NCP and Sovereign Cloud accounts
• Provide structured updates into regional AI tracking and reporting cadences
• Track AI infrastructure investment trends across ANZ, including GPU cloud, sovereign initiatives, and regulated industry adoption
• Provide feedback to regional and global stakeholders on competitive positioning, partner strategies, and emerging AI use cases

AI Business Development Manager

Infrastructure Engineer

• Design, test, and document the baseline build patterns underpinning F5’s entire SaaS business
• Produce full-scope, tested artifacts that provably enable 99.99% platform availability
• Act as an escalation point and mentor for engineering teams
• Ensure comprehensive solution artifacts including datacenter footprint, racks, cabling, etc.
• Deliver designs with clear KPIs and measurement strategies
• Advocate for infrastructure engineering within F5
• Collaborate with internal and external stakeholders

Infrastructure Architect

Human Resources

• Serve as a trusted advisor to EVP-level leaders, providing counsel on organizational effectiveness, leadership dynamics, and workforce strategy
• Translate business priorities into long-term people and talent strategies aligned to F5’s transformation agenda
• Anticipate risks and opportunities by looking around corners, offering clear, data-informed recommendations to senior leaders
• Lead enterprise-level organizational design efforts, including operating model changes, restructures, role clarity, and decision-rights
• Partner with leaders through periods of significant change, ensuring clarity, alignment, and sustainable adoption
• Diagnose systemic organizational issues and design solutions that improve speed, effectiveness, and talent outcomes
• Shape talent strategy for critical roles and leadership populations, including talent density, succession, and pipeline health
• Coach senior leaders on leadership effectiveness, performance, and navigating complexity
• Partner with HR Centers of Excellence to deliver integrated, high-impact solutions
• Use workforce data, business metrics, and external perspective to inform executive decision-making
• Present insights and recommendations with executive-level clarity, including tradeoffs, risks, and expected outcomes
• Champion F5 culture and leadership behaviors that support business strategy and values
• Influence and mentor other HRBPs through thought leadership and modeling strong strategic partnership
• Contribute to the evolution of People & Culture practices, frameworks, and ways of working

Principal HR Business Partner

Artificial Intelligence

• Lead strategic cloud sales initiatives targeting North America hyperscalers and NeoCloud AI companies.
• Develop and execute account strategies that drive adoption of F5 solutions within hyperscale cloud and AI infrastructure environments.
• Guide, mentor, and support senior account managers and strategic sellers focused on complex cloud infrastructure accounts.
• Own and drive complex enterprise sales cycles including executive engagement, solution positioning, negotiations, and closing high-value deals.
• Build and maintain trusted relationships with executive and technical stakeholders across hyperscaler and NeoCloud organizations.
• Collaborate closely with product, engineering, marketing, and sales engineering teams to align solutions with evolving cloud and AI infrastructure requirements.
• Lead cross-functional initiatives across F5 to address large-scale customer challenges and support long-term strategic partnerships.
• Analyze market trends across cloud platforms, AI infrastructure, and hyperscale data centers to identify new growth opportunities.
• Provide strategic insights to leadership regarding competitive positioning and emerging technologies within the cloud and AI ecosystem.
• Drive performance against quarterly and annual revenue targets while ensuring strong execution of strategic account plans.

Director, Strategic AI Cloud Sales

Solutions Engineer

• Architect and lead end-to-end Quote-to-Cash solutions centered on Oracle CPQ, ensuring alignment with enterprise architecture principles and long-term business strategy.
• Design scalable integrations between Oracle CPQ and adjacent systems including Salesforce CRM, Oracle FOM, Oracle EBS/Fusion, PIM, PDH, Subscription Management, and Asset Management.
• Design and support complex selling models including: Hardware-only transactions with fulfillment and logistics orchestration Software-only subscription and term-based licensing models Software-for-hardware bundles requiring entitlement mapping, co-termination, revenue allocation, and support alignment
• Define architecture patterns for product configuration, pricing logic, discounting frameworks, approvals, order orchestration, and revenue enablement across bundled product portfolios.
• Ensure accurate revenue treatment for bundled hardware and software deals, including allocation logic and integration with financial systems.
• Partner with Sales, Sales Operations, Finance, and Supply Chain teams to translate complex business requirements into scalable technical designs.
• Establish product and pricing governance across CPQ, PIM/PDH, ERP, and fulfillment systems to maintain data integrity and operational consistency.
• Drive modernization initiatives including workflow automation, standardization of bundled product offerings, and AI-enabled pricing or deal intelligence capabilities.
• Provide architectural oversight for entitlement management, asset lifecycle tracking, renewals, and subscription modifications.
• Ensure compliance with SOX, audit controls, and enterprise data governance standards across hardware and software revenue streams.