Customer Success Manager

• Lead the design, development, configuration, and implementation of Microsoft Dynamics 365 CRM solutions aligned with business requirements and best practices.
• Architect and deliver end-to-end solutions across D365 modules including Sales, Customer Service, Marketing, and Field Service.
• Develop and customize CRM components such as entities, forms, views, dashboards, workflows, plugins, and integrations.
• Build custom solutions using C#, JavaScript, HTML, CSS, Dynamics 365 SDK, and Web API.
• Design and implement scalable integrations using Azure and Power Platform capabilities.
• Oversee system architecture, performance tuning, testing, troubleshooting, and deployment to ensure optimal functionality and user experience.
• Provide technical leadership and mentoring to team members, fostering collaboration and high-quality delivery.
• Engage with business and technical stakeholders, translating complex technical concepts into clear and actionable discussions.

Senior CRM Technical

Operations

• Define and execute impactful strategies, plans and materials to communicate to employees.
• Create engaging communication products to support GDS.
• Work with a variety of stakeholders across EY to manage communications work.
• Create informative content to share EY’s value proposition in the market through various channels.

Strategic Communications Professional, Assistant Manager – GDS OPS BMC

Risk

• Lead and manage multiple risk consulting engagements — Internal Audit, Internal Controls, SOX 404, and business process reviews — in the Energy sector.
• Oversee engagement teams, ensuring high quality deliverables aligned with EY’s global standards, timelines, and budgets.
• Identify process gaps, assess risks, and design improvement recommendations based on industry best practices and the client’s operating environment.
• Apply a structured, solution focused approach to problem solving while preparing high quality audit reports, working papers, and client communications.
• Continuously monitor engagement progress, manage risks, and ensure timely communication of status and expected outcomes to key stakeholders.
• Proactively identify engagement related risks and escalate issues in a timely manner in accordance with firm protocols.

Risk Consulting Manager – Process and Controls, Energy Sector

Director

• Be the FRO (Finance Relationship Owner) for financial and operational issues supporting Service Line/CBS leadership and Finance team members
• Develop effective working relationships with other members of the Finance team and Service line leadership
• Preparation of budget/ planning templates for designated SL or SSL including first level modelling of plan inputs
• Coordination of planning timelines
• Provide financial scenario modeling and analysis services on performance results of the strategic priorities as outlined in the Strategy
• Proactively identify analyses to determine causes of performance deviations from expectations

Global SL–Assistant Director, FP&A

• Gathers specifications from the business and functional departments
• Interprets business and functional requirements and develops technical specifications documentation
• Must be able to work on custom integration as well as standard integration packages

Senior SAP CPI

Compliance

• Work closely with business stakeholders, laboratory personnel, and IT teams to gather and document LIMS requirements.
• Gather and analyse business requirements related to LIMS functionality and enhancements.
• Translate business needs into functional specifications and system configurations.
• Configure, test, and validate LIMS functionalities to meet business needs.
• Conduct impact analysis and risk assessments for LIMS changes and enhancements.
• Serve as a liaison between business users and technical teams to ensure effective communication and system alignment.
• Participate in business process mapping and workflow optimization to enhance LIMS utilization.
• Assist in troubleshooting, identifying, and resolving LIMS-related issues.

Senior Regulatory Compliance – Lab Digitisation – BA

• Lead cloud implementation projects globally.
• Work as a technical leader in various technical streams of cloud implementation projects.
• Interface and communicate with onsite coordinators.
• Plan and monitor project deliverables from the team.
• Mentor the project team in executing identified projects.
• Provide regular status reports to onsite coordinators.
• Interface with customer representatives as needed.
• Willingness to travel to customer locations as required.

SAP ABAP Manager

Financial Planning and Analysis

• Partner with senior stakeholders to deliver timely, accurate, and actionable financial and operational insights that support decision-making.
• Perform financial and operational analysis to identify trends, risks, and opportunities; support budgeting, forecasting, and scenario modeling to guide business strategy.
• Design, develop, and manage Power BI dashboards and performance reporting in partnership with stakeholders; ensure outputs are insightful, scalable, and aligned to business needs.
• Translate complex financial data into clear, stakeholder-friendly narratives; provide concise commentary on key business drivers, KPIs, and variances.
• Support the evolution of AI-driven reporting capabilities, including automated insights and narrative generation, to enhance the efficiency and impact of reporting.
• Contribute to Managed Services and Center of Excellence (COE) initiatives through standardized reporting, process improvements, and support for close-out and transition activities.
• Respond to ad hoc requests with tailored analysis, projection models, and forward-looking insights to support strategic discussions.
• Build strong relationships across global finance teams; lead cross-functional workstreams, share knowledge, and help expand analytics and reporting capabilities.

Global Controlling – Supervising Associate, Finance Operations

• Lead and oversee Digital Lab initiatives, including LIMS, ELN, and LES implementations, upgrades, and optimizations in regulated laboratory environments
• Configure and customize LIMS platforms (LabWare, Benchling, STARLIMS) to support end-to-end laboratory workflows including sample lifecycle management, testing, stability studies, and reporting
• Design and implement master data, workflows, and business rules (e.g., specifications, test methods, instruments, calculations) aligned with GxP requirements and regulatory standards
• Develop integrations and data interfaces between LIMS and enterprise systems (e.g., CDS, ELN, ERP, MES) using APIs, middleware, or flat-file exchanges to enable seamless data flow
• Support validation and compliance activities by preparing configuration documentation, executing IQ/OQ/PQ, and ensuring adherence to 21 CFR Part 11, ALCOA+ data integrity principles
• Troubleshoot and optimize system performance by resolving configuration issues, enhancing usability, and driving continuous improvement initiatives across laboratory operations
• Partner with clients to understand laboratory operations and translate business and compliance requirements into integrated digital lab solutions and their respective configurations
• Drive requirements gathering, system configuration, data migration, and integrations across lab systems, instruments, and enterprise platforms
• Ensure data integrity, traceability, and compliance with GxP, 21 CFR Part 11, Annex 11, and internal SOPs
• Guide clients through CSV / CSA / risk ‑ based validation activities for digital lab systems
• Support audits, inspections, and regulatory assessments related to laboratory systems
• Identify opportunities for process harmonization, standardization, and digital enablement across laboratories
• Lead, coach, and mentor Digital Lab consultants, validation analysts, and technical team members
• Manage work allocation across LIMS, ELN, and LES engagements, ensuring quality delivery and adherence to timelines
• Conduct performance reviews, feedback, and development planning
• Build and strengthen Digital Lab and laboratory systems capabilities within the team
• Support hiring, onboarding, training, and knowledge ‑ transfer initiatives
• Foster a culture of quality, accountability, and continuous improvement
• Contribute to business development, proposals, and client presentations related to Digital Lab initiatives
• Support inspection readiness, mock audits, and CAPA activities
• Stay current with regulatory expectations, industry trends, and emerging digital lab technologies
• Promote adoption of automation, analytics, and innovation within laboratory operations
• Collaborate with Quality, IT, Regulatory, and Manufacturing teams to deliver integrated solutions
• Uphold EY’s standards for ethics, quality, and compliance.

Manager - Regulatory Compliance, Lab Digitisation

Architect

• Designing and governing scalable, secure, and cloud‑native solutions on SAP Business Technology Platform (BTP)
• Define end‑to‑end solution architecture on SAP BTP
• Design application extensions using CAPM (Node.js/Java) and/or RAP (ABAP Cloud, CDS, OData V4)
• Integrate applications with S/4HANA (Public & Private Cloud) and non‑SAP systems
• Ensure enterprise‑grade security, governance, and compliance

SAP BTP Architect – Manager

• Lead validation, testing and compliance activities across Veeva QMS modules and other GxP and non-GxP systems, aligning with global regulatory requirements and client objectives
• Define and drive CSV/CSA strategies, enabling transition from traditional validation to risk-based assurance models
• Integrate validation and testing into Agile delivery models, ensuring compliance is embedded within iterative development cycles
• Oversee AI/ML governance and validation, including model risk management, data integrity, explainability, and compliance with emerging regulatory expectations
• Conduct impact assessments, gap assessments, and remediation for legacy and transforming systems
• Author and review deliverables including URS, FRS, Risk Assessments, Validation Plans, IQ/OQ/PQ protocols, Traceability Matrix, and Summary Reports
• Develop and execute risk-based testing strategies, test scripts for Functional Testing & User Acceptance Testing of Veeva QMS and other GxP systems
• Serve as a trusted advisor to clients across critical Veeva QMS quality processes, including change management, CAPA, deviations, investigations, and associated documentation, helping deliver compliant solutions and high-quality deliverables
• Ensure data integrity and inspection readiness across systems
• Coach and guide project teams on proper usage of templates, documentation expectations, and quality standards

Senior Regulatory Compliance, CSV, Veeva

Manager

• Contribute to the firm’s growth and development
• Successfully deliver on project engagements
• Lead and facilitate client working sessions
• Provide expertise and leadership in knowledge area
• Support sales and business development pursuits
• Advise project delivery team during Build and Test activities
• Ensure compliance with regional policies and organizational standards
• Drive effective client communication and delivery cadence
• Perform role of counsellor and coach

WFM-WFS Manager

• Help the clients by understanding their business needs and delivering solutions in accordance with the EY guidelines & methodologies
• Establish, maintain and strengthen internal and external relationships
• Drive projects to completion with high quality deliverables
• Achieve operational efficiency and proactively identify and raise risks with the client and EY management
• Support validation and compliance activities by preparing configuration documentation, executing IQ/OQ/PQ, and ensuring adherence to 21 CFR Part 11, ALCOA+ data integrity principles
• Partner with clients to understand laboratory operations and translate business and compliance requirements into integrated digital lab solutions and their respective configurations
• Drive requirements gathering, system configuration, data migration, and integrations across lab systems, instruments, and enterprise platforms
• Identify opportunities for automation and process improvement within laboratory operations using LIMS

Senior Regulatory Compliance – Lab Digitisation

• Map business processes to Dynamics 365 CRM capabilities.
• Configure CRM modules (Sales, Customer Service, Marketing).
• Customize CRM using JavaScript, HTML, and Plugins.
• Design and implement Workflows, Custom Actions, and Business Rules.
• Develop and deploy PCF (PowerApps Component Framework) controls.
• Work with Virtual Tables to integrate external data sources.
• Build and maintain Canvas Apps for tailored user experiences.
• Integrate CRM with other systems using Web APIs and Azure services.
• Optimize the use of out-of-the-box features and identify areas for custom development.
• Document technical specifications, configurations, and user guides.

• Lead global regulatory strategy development, ensuring compliance with FDA, EMA, MHRA, PMDA, and other health authorities
• Provide expert guidance on regulatory submissions, dossier preparation, and lifecycle management across multiple markets
• Drive RIMS implementation and optimization (e.g., Veeva Vault RIM) to improve data integrity and regulatory efficiency
• Design regulatory roadmaps aligning processes, technology, and operating models
• Support health authority interactions, responses to queries, and regulatory communications
• Identify opportunities for process standardization, automation, and digital enablement within regulatory operations
• Engage client stakeholders to propose innovative regulatory and digital solutions
• Contribute to business development, proposals, client presentations, and regulatory thought leadership
• Stay current with changing regulatory requirements, assess impacts, and advise proactive client strategies
• Develop people through effective coaching and mentoring
• Conduct performance reviews and contribute to performance feedback

Senior CRM Technical

Strategic Communications Professional, Assistant Manager – GDS OPS BMC

Risk Consulting Manager – Process and Controls, Energy Sector

Global SL–Assistant Director, FP&A

Senior SAP CPI

Senior Regulatory Compliance – Lab Digitisation – BA

SAP ABAP Manager

Global Controlling – Supervising Associate, Finance Operations

Manager - Regulatory Compliance, Lab Digitisation

SAP BTP Architect – Manager

Senior Regulatory Compliance, CSV, Veeva

WFM-WFS Manager

Senior Regulatory Compliance – Lab Digitisation

Senior CRM Technical

Regulatory Compliance Manager