Manager

• Design and build Ab Initio-based applications across Data Integration, Governance, and Quality domains
• Design and build Ab Initio graphs, continuous and batch processes, Conduct>it Plans, and integrations with Ab Initio software
• Build Web-Service and RESTful graphs and create RAML or Swagger documentation
• Work with Metadata Hub metamodels and OOB import feeds
• Build graphs interfacing with Oracle, Snowflake, Hadoop, Hive, and AWS S3
• Build application configurations for Express>It frameworks, including Acquire>It, Spec-To-Graph, and Data Quality Assessment
• Build CI/CD automation pipelines integrating Testing Framework, JUnit, Jenkins, JIRA, and/or ServiceNow
• Build Query>It data sources for data cataloguing
• Parse XML, JSON, and YAML documents
• Implement data acquisition and transformation/curation requirements in data lake or warehouse environments
• Build Control Center jobs and schedules for process orchestration
• Build BRE rulesets for reformat, rollup, and validation use cases
• Build SQL scripts, perform performance tuning, relational model analysis, and data migrations
• Identify graph performance bottlenecks and optimize them
• Engineer Ab Initio code in accordance with interoperability, performance, compliance, and client IT governance requirements
• Build regression and functional test cases and write user manuals
• Conduct bug fixing, code reviews, and unit, functional, and integration testing
• Participate in agile development and document and communicate data-standard issues and bugs
• Develop analytic applications with data engineers using Hadoop, NoSQL, and in-memory data grids
• Collaborate with technical leads, senior solution engineers, and application managers to build, roll out, and support production environments

Assistant Manager

Data Engineer

• Maintain and optimize existing data pipelines
• Deconstruct legacy Apache Spark and Hadoop MapReduce workflows
• Re-architect and rebuild workflows as optimized, production-ready pipelines within AWS and Databricks
• Design, build, and deploy intelligent AI agents and workflow automation tools using LLMs such as Anthropic Claude
• Build and optimize AI data pipelines for unstructured data ingestion, real-time feature tokenization, and metadata tagging for vector databases
• Monitor, maintain, and troubleshoot Hadoop workloads during the multi-phase migration
• Resolve bottlenecks and Out Of-Memory errors
• Support BI stakeholders through functional enhancements, bug fixes, and data extract optimizations
• Use Databricks and Delta Lake features, including ACID transactions, Z-Ordering, and caching, to improve performance, reliability, and cost efficiency
• Leverage Databricks Vector Search, Mosaic AI, and Lakeflow

Chief Marketing Officer

• Develop and maintain marketing dashboards
• Produce recurring KPI reports
• Analyze campaign performance
• Consolidate data from multiple sources
• Support reporting automation initiatives
• Identify trends and performance opportunities

Senior Executive – Marketing

Auditor

• Conduct comprehensive reviews of inpatient medical records to validate ICD-10-CM/PCS codes and DRG classifications
• Ensure compliance with IPPS methodology, CMS guidelines, and official coding rules
• Verify diagnoses, procedures, POA indicators, and discharge disposition
• Identify documentation gaps and collaborate with clinical teams for clarifications
• Mentor, coach, and support coding staff
• Deliver feedback and ongoing education to coders and CDI specialists
• Perform routine coding quality audits and recommend corrective actions
• Analyze audit findings and prepare detailed reports
• Stay updated on regulatory changes, payer guidelines, and industry best practices
• Participate in cross-functional meetings with coding, CDI, compliance, and operations teams
• Follow SOPs, complete audits with quality, and achieve quality and production targets
• Follow project protocols and instructions; escalate issues and identify trends
• Update productivity and clarification logs daily
• Coordinate with managers or team leads on clarifications and respond promptly to manager emails

Executive – Coding Auditor

• Conduct comprehensive reviews of inpatient medical records to validate ICD-10-CM/PCS codes and DRG classifications
• Ensure compliance with IPPS methodology, CMS guidelines, and official coding rules
• Verify diagnoses, procedures, POA indicators, and discharge disposition
• Identify documentation gaps and collaborate with clinical teams for clarification
• Mentor, coach, and support coding staff on complex DRG and inpatient coding scenarios
• Deliver feedback and ongoing education to coders and CDI specialists
• Perform routine coding quality audits and recommend corrective actions
• Analyze audit findings and prepare detailed reports
• Stay updated on regulatory changes, payer guidelines, and industry best practices
• Participate in cross-functional meetings with coding, CDI, compliance, and operations teams
• Follow SOPs and project protocols
• Complete audits with quality and achieve quality and production targets
• Escalate issues and identify trends
• Update productivity and clarification logs daily
• Respond promptly to manager emails and seek clarification from managers or team leads
• Ensure team compliance with HIPAA and OIG requirements

Executive Coding Auditor

• Validate, calculate, and accurately report overpaid amounts in the system
• Analyze claims to determine precise overpaid amounts and record outcomes in client/internal systems
• Oversee day-to-day operations, including staffing and inventory management
• Lead, train, and mentor staff
• Monitor client service and resolve escalated client issues
• Maintain financial transaction, production, quality, inventory, productivity, and clarification records
• Analyze weekly and monthly reports and support the team with clarifications
• Adhere to project protocols and instructions
• Report issues and trends promptly
• Monitor and report key performance metrics, including staff performance
• Provide data-driven insights to senior management and suggest improvements
• Ensure service delivery meets SLAs and operational metrics
• Ensure compliance with relevant regulations and policies

Assistant Manager – Claims Audit

Software Engineer

• Write clean, efficient, and maintainable code for various applications
• Identify and fix bugs in existing software
• Participate in code reviews to ensure code quality and adherence to standards
• Collaborate with developers, designers, and product managers to understand requirements and deliver solutions
• Develop and execute unit tests to ensure software functionality and reliability
• Create and maintain documentation for code and software features
• Stay updated with the latest technologies and best practices to continuously improve software development processes

Developer – IC

Operations

• Review, call, analyze, and manage assigned outstanding receivables portfolios
• Interact with and probe insurance representatives to obtain status updates and resolve claims
• Meet daily productivity targets at the required quality level
• Follow up on claims to avoid revenue loss and prioritize pending claims from aging buckets
• Review unpaid claims and verify insufficient or unclear patient insurance information
• Escalate difficult collection situations to management
• Handle patient billing queries and update account information
• Post cash and write off contractual adjustments
• Meet daily, weekly, and monthly individual targets

Senior Executive – Operations

• Lead Transitions across the EXL global footprint
• Ensure Transitions are successful and enable seamless implementation
• Build capability within the Transitions function
• Provide thought leadership to improve Transitions setup and implementation
• Lead new business pursuits and RFPs to develop customized solutions
• Take over Transitions for a specific client engagement as Lead when an opportunity becomes new business
• Review projects at milestone dates for compliance with methodology and policies
• Drive compliance
• Ensure risks are reviewed with mitigations or a POA in place
• Escalate discrepancies
• Educate Transition Managers as required
• Collaborate with Program Leads, Transition Managers, Operations Leads, Operations Managers, Quality and PE teams
• Work with BD, Strategic Deal, operations and enabling-function teams on solutioning and implementation design
• Interact with client stakeholders to present solutions and Transitions capabilities and transition selected processes
• Support training and development with internal teams and external vendors as needed

Senior Manager

• Perform in-depth reviews of select inpatient medical records
• Ensure assigned codes and DRG are supported by clinical documentation
• Ensure diagnoses and procedures are coded with the required specificity
• Verify discharge disposition and POA accuracy
• Mentor and train other coders
• Provide ongoing feedback and education to coding staff and Clinical Documentation Specialists
• Follow every aspect of SOP
• Complete received audits with quality
• Achieve quality and production targets
• Follow project-related protocols and instructions
• Escalate issues and identify trends
• Update productivity, clarification, and other applicable logs daily
• Check with Manager/TL for clarifications
• Respond promptly to all manager emails
• Ensure team compliance with HIPAA and OIG requirements

Senior Coding Auditor

• Conduct detailed DRG validation audits on selected inpatient medical records
• Review documentation to verify diagnoses and procedures are supported and coded to the highest specificity
• Validate discharge disposition, Present on Admission indicators, and diagnosis sequencing
• Identify and correct discrepancies between coded data and clinical documentation
• Perform secondary reviews of complex or disputed coding cases
• Ensure adherence to official coding guidelines, facility policies, and payer-specific rules
• Monitor audit trends and identify coding or documentation issues affecting data quality and reimbursement
• Collaborate with Compliance on audit findings and regulatory adherence
• Coach and mentor coders and Clinical Documentation Improvement Specialists
• Develop and deliver training on DRG optimization, clinical indicators, coding guidelines, and audit findings
• Interpret regulatory updates and coding guideline changes
• Maintain detailed audit records and prepare periodic reports
• Communicate results to management and participate in performance improvement initiatives
• Collaborate with CDI teams, physicians, clinical staff, IT, and data analytics teams
• Complete audits with quality and achieve quality and production targets
• Escalate issues, identify trends, and update productivity and clarification logs daily
• Respond promptly to manager emails and check with the Manager/Team Lead for clarifications

Assistant Manager – Coding Auditors

• Plan, prepare, and track influencer engagements, including capability briefings, demonstrations, inquiries, strategy sessions, and ad-hoc discussions
• Track content shared with external parties
• Maintain an inventory of stories, case studies, and talking points
• Collaborate with marketing to leverage research
• Develop and manage the influencer engagement plan
• Support analyst/advisor events
• Report engagement activity, qualitative and quantitative results, and peer performance comparisons
• Maintain internal reporting, messaging, updates, and content calendars
• Review relevant analyst research as published
• Monitor trends and strategic developments and provide counsel to internal stakeholders
• Support the VP, EXL Health Influencer Relations, in strategic, operational, and daily business matters
• Gather and organize information on strategic and operational initiatives across business functions and synthesize market-facing updates
• Analyze data and provide insights for decision-making
• Program-manage projects with consultants for Account Intelligence and other strategic engagements

• Follow every aspect of SOP without fail
• Complete received audits with quality
• Achieve quality and production targets
• Follow project-related protocols and instructions
• Escalate issues and identify trends
• Update productivity, clarification, and other applicable logs daily
• Check with the Manager/Team Lead for clarifications
• Answer all manager emails promptly
• Ensure compliance of the entire team with HIPAA and OIG requirements

• Follow every aspect of SOP without fail
• Complete received audits with quality
• Achieve quality and production targets
• Follow project-related protocols and instructions
• Escalate issues and identify trends
• Update productivity, clarification, and other applicable logs daily
• Check with the Manager/Team Lead for clarifications
• Answer all Manager emails promptly
• Apply problem-solving skills
• Ensure entire-team compliance with HIPAA and OIG requirements
• Attend mandatory in-office training

Executive

• Conduct industry and business research
• Profile companies
• Extract data from various databases
• Research private capital markets, including investment banks, private equity, and venture capital firms
• Research the global merger and acquisition space
• Profile private equity and investment firms
• Manage databases
• Work as a team member and support the process lead in day-to-day operations
• Occasionally stretch to meet project deliverables