Assistant Manager – Claims Audit

EXL

Assistant Manager auditing healthcare claims and overpayments for EXL, a data analytics and digital operations company. Leading claims analysis, reporting, staff performance, compliance, and process improvements.

Posted 9/7/2026full-timeChennai • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and analytical skills to oversee operations, mentor staff, and ensure compliance with regulations. Proficient in data analysis and reporting to drive process improvements and meet service delivery metrics.

Highest-signal resume keywords

Leadership SkillsAnalytical SkillsMicrosoft ExcelHIPAA ComplianceProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisFinancial ReportingInventory ManagementPerformance Metrics MonitoringClaims Analysis

Soft Skills

CommunicationFlexibilityReliability

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft PowerPoint

Industry Keywords

MedicareMedicaidPayer-Specific RegulationsService Level AgreementsOperational Metrics

About the role

Key responsibilities & impact

Validate, calculate, and accurately report overpaid amounts in the system
Analyze claims to determine precise overpaid amounts and record outcomes in client/internal systems
Oversee day-to-day operations, including staffing and inventory management
Lead, train, and mentor staff
Monitor client service and resolve escalated client issues
Maintain financial transaction, production, quality, inventory, productivity, and clarification records
Analyze weekly and monthly reports and support the team with clarifications
Adhere to project protocols and instructions
Report issues and trends promptly
Monitor and report key performance metrics, including staff performance
Provide data-driven insights to senior management and suggest improvements
Ensure service delivery meets SLAs and operational metrics
Ensure compliance with relevant regulations and policies

Requirements

What you’ll need

Bachelor's Degree / Any Graduate or Postgraduate
5–8 years of experience
Strong leadership skills to mentor staff
Good communication, flexibility, and reliability
Knowledge of Microsoft Outlook, Excel, Word, and PowerPoint
Strong analytical skills with the ability to investigate and resolve issues
Familiarity with HIPAA, Medicare, Medicaid, and other payer-specific regulations
Ability to identify process improvement opportunities and contribute to higher-level business strategies
Ability to handle changing priorities, business needs, and market conditions
High-speed internet connection and power backup (preferred)

Benefits

Comp & perks

High speed internet connection and power backup (preferred)
Full-time employment
40-hour work week