Evident Scientific

Sales

• Build and expand Evident’s Digital Pathology customer base within the region, achieving growth aligned with company plans
• Work in coordination with other members of the Team within a matrixed management organisation
• Develop and execute strategic sales plans to grow the company’s market share in digital pathology within the region
• Qualify customer interest and needs, identifying the multiple decision makers and stakeholders, understanding and mapping technical, operational and financial requirements
• Introduce Evident’s digital pathology portfolio to potential clients through delivering presentations or simple product demonstrations, highlighting the value of transitioning to digital workflows, and demonstrating the value of the Evident solution to better address customers current and future goals
• Achieve and exceed sales quotas by building a robust pipeline of prospects and closing new business: Act as a trusted advisor to clients, understanding their pathology workflows and providing tailored solutions to meet their specific needs
• Collaborate with specialist teams and partners to provide product demonstrations, facilitate workflow and integration discussions, to test application/AI analyses, to determine and present Evident’s solution and ROI, to plan implementation, training, and post-sales support and to support tender processes
• Address customer inquiries, resolve concerns, and ensure customer satisfaction throughout the sales process
• Stay informed about industry trends, competitive products, and emerging technologies in the digital pathology space
• Achieve high levels of customer satisfaction through delivery of sales and support assistance
• Attend conferences and congresses with local thought-leaders and KOL’s, coordinating product demos, reference site visits, installs, and customer training when required
• Partner with customer care, technical support, and service to ensure smooth post-sales implementation and ongoing support
• Maintain accurate records of sales activities, customer interactions, and sales opportunities in the SFDC system
• Provide regular sales forecasts and reports to the regional sales manager and participate in sales meetings

Digital Pathology Sales Specialist, EMEA

Full-stack Engineer

• Design and develop end-to-end software solutions in a full-stack capacity (frontend-focused with TypeScript)
• Contribute to defining robust, scalable and high-performance software architectures
• Build multi-platform applications (Web, Desktop and Device) using Angular 19, TypeScript, WebGL, Electron and C++
• Optimize software performance (multi-threading, GPU acceleration, memory management)
• Develop advanced algorithms and ensure system backward compatibility
• Integrate modern continuous integration and continuous delivery practices
• Develop automated tests and diagnostic tools to improve reliability
• Reduce technical debt and continuously improve code quality
• Actively participate in Scrum ceremonies
• Mentor and support less-experienced developers to help them grow and strengthen team cohesion
• Lead the introduction of new methods and tools and optimize their use in line with the company’s technology vision
• Collaborate actively with stakeholders to resolve complex technical and cross-functional challenges
• Promote cross-site synergy by maintaining open, effective and constructive communication with colleagues in other units
• Participate actively in the development and implementation of a culture of continuous improvement

Full Stack Web Developer – Senior

Human Resources

• Serves as the first point of contact for managers and employees in the EMEA region, providing guidance on the full range of HR topics.
• Partners with managers and their teams throughout the employee life cycle, overseeing the development, coordination, and execution of HR processes such as workforce planning, recruitment, performance management, and compensation reviews.
• Provides advice and day-to-day HR support on operational topics (e.g., parental leave, onboarding, new starter introductions), in close collaboration with the HR Coordinator.
• Supports managers with personnel and organizational matters, including fixed-term contracts, extensions, job postings, and related administrative processes.
• Acts as the primary contact for external service providers and institutions (e.g., labor lawyers, relocation services, occupational health and safety authorities, immigration offices).
• Continuously reviews, optimizes, and documents HR processes, ensuring compliance and efficiency while collaborating with key stakeholders.
• Leads and support regional HR processes such as annual salary and bonus reviews.
• Oversees HR administrative tasks including preparation of contract documentation, certificates, and special requests.
• Manages special projects and ad-hoc assignments, contributing to the development and improvement of HR practices across the region.
• Partners with global and regional HR colleagues to implement strategic HR initiatives across the EMEA region.
• Maintains constructive and professional collaboration with works councils/unions, where applicable.

HR Business Partner

Product Manager

• Responsible for the life cycle management of software for Material Science applications in R&D and QC markets in the assigned regions.
• Strategic management and development of the product portfolio over the entire life cycle
• Development and implementation of product strategies in coordination with global and cross-functional teams
• Provide timely feedback and work closely with R&D on daily basis to execute product development plan.
• Responsible for SW P&L including monitoring sales results and activities as well as pricing strategy/cost calculation and analysis
• Generate meaningful product and marketing material and conduct internal product training as part of the product launch activities
• Select and evaluate 3rd party products or components to complement the product portfolio
• Leverage deep product and application knowledge to address complex customer questions when necessary
• Stay well informed of product-relevant technology and market dynamics as well as customer needs
• International travel up to 30%

Product Manager – Material Science Microscopy

Financial Planning and Analysis

• To be a valued business partner to senior management team and involved in all aspects of managing and developing the business.
• To provide insightful analysis into the business and financial performance that leads to substantive business improvement.
• To play a leading and supportive role and be a source of high-quality advice to business and functional colleagues.
• To ensure that a strong control environment is maintained and regularly reviewed.
• To be an agent of change for business and drive continuous improvement in people, processes, and information.

Finance Manager – EMEA

Customer Support

• Interact with customers via phone, email, chat, or in-person to provide assistance, answer questions about products, services, order status etc. and resolve issues in a prompt and professional manner leading to positive customer experience and satisfaction.
• Receive and process customer orders accurately and efficiently, ensuring timely delivery, installation and invoicing and proactively resolve any order-related issues or discrepancies.
• Find a solution for non-standard orders in line with the company policies.
• Regularly manage the open order portfolio in order to ensure OTIF delivery and correct and timely invoicing.
• Create customer accounts and maintain the customer data up to date & clean to support all the CC processes.
• Cooperate with the master data specialist to support continuous improvement of master data related processes.
• Develop a deep understanding of the company's products and services to effectively address customer inquiries, resolve potential complaints and promote sales opportunities.
• Build and maintain strong relationships with customers & partners to foster loyalty and repeated business, while also identifying opportunities for upselling or cross-selling.
• Investigate and resolve customer complaints or concerns, resolve potential returns, escalating complex issues to the appropriate internal departments when necessary, and ensuring timely resolution.
• Make sure the root causes of the issues are being addressed and resolved.
• Maintain accurate records of customer interactions, transactions, and sales activities in the CRM system, and generate reports as needed to track performance metrics and trends.
• Make data driven decision in the CC activities.
• Provide training and support to CC colleagues and sales representatives on customer care processes to enhance their effectiveness in serving customers.
• Identify opportunities for process improvement and efficiency gains in customer care operations and collaborate with cross-functional teams to implement solutions.
• Collaborate closely with sales, marketing, supply chain, field technicians and service partners to ensure customer satisfaction and support sales objectives across the EMEA region.

Customer Care and Sales Administration Specialist, French, German

Social Media Manager

• Lead, develop and execute comprehensive global social media strategies to amplify our brand.
• Manage social media programs with a cross-functional team to build engaging content.
• Develop and maintain the social media content calendar, ensuring alignment with brand voice.
• Analyze market trends and consumer insights to improve strategies for growth.
• Oversee the planning and optimization of paid social media advertising campaigns.
• Monitor and analyze social media performance metrics to track progress.

Senior Social Media Strategist

• Interact with customers via phone, email, chat, or in-person to provide assistance, answer questions about products, services, order status etc. and resolve issues in a prompt and professional manner leading to positive customer experience and satisfaction.
• Receive and process customer orders accurately and efficiently, ensuring timely delivery, installation and invoicing and proactively resolve any order-related issues or discrepancies.
• Create customer accounts and maintain the customer data up to date & clean to support all the CC processes.
• Develop a deep understanding of the company's products and services to effectively address customer inquiries, resolve potential complaints and promote sales opportunities.
• Build and maintain strong relationships with customers & partners to foster loyalty and repeated business, while also identifying opportunities for upselling or cross-selling.
• Investigate and resolve customer complaints or concerns, resolve potential returns, escalating complex issues to the appropriate internal departments when necessary, and ensuring timely resolution.
• Maintain accurate records of customer interactions, transactions, and sales activities in the CRM system, and generate reports as needed to track performance metrics and trends.
• Provide training and support to CC colleagues and sales representatives on customer care processes to enhance their effectiveness in serving customers.
• Identify opportunities for process improvement and efficiency gains in customer care operations and collaborate with cross-functional teams to implement solutions.
• Collaborate closely with sales, marketing, supply chain, field technicians and service partners to ensure customer satisfaction and support sales objectives across the EMEA region.

German Speaking Customer Care and Sales Administration Specialist

Compliance

• Manage company global compliance with import entry and export clearance processes under US and foreign laws and regulations
• Develop and maintain internal trade compliance policies and procedures
• Execute classification activities and maintain Master Data in SAP
• Lead relationships with customs brokers and monitor performance using KPIs and scorecards
• Conduct sanctions and export control risk assessments and review newly designated parties
• Track proposed laws and advise stakeholders on business implications
• Conduct training to keep business apprised of updated requirements
• Work with in-house and external counsel on investigations and prepare disclosures to authorities
• Provide day-to-day compliance guidance, issue resolution, and manage export licenses or license exceptions
• Coordinate external support for project-based compliance needs
• Coordinate with counsel to represent the company in communications with government officials
• Promote awareness and training to embed compliance principles across the organization
• Oversee and collaborate with internal trade compliance staff to ensure timely and accurate execution of compliance activities