Evident Scientific

Customer Success Manager

• Serve as the primary commercial contact for established EMEA OEM accounts.
• Maintain regular touchpoints with customer purchasing, operations, and technical teams to ensure on-time delivery, fast problem resolution, and high retention.
• Track purchasing patterns, identify incremental expansion opportunities, manage quote-to-order conversions, and support contract execution.
• Partner closely with regional Strategic Account Managers who focus on new business development.
• Collaborate daily with local Customer Support (Prague), Applications Engineering, Supply Chain, and Operations to ensure seamless fulfillment and quick resolution of customer issues.
• Maintain accurate forecasting, customer data, and sales activity tracking within CRM to support global business planning.
• Connect with clients primarily via phone/video, supplemented by periodic face-to-face visits, trade shows, and internal team meetings across Europe (approx. once every two months).

Customer Success Manager, OEM, EMEA

Risk

• Architect, accelerate, and enforce enterprise-wide Master Data Management (MDM)
• Drive Executive Alignment within the Data Governance Council
• Establish clear frameworks to prioritize competing data demands across core functions
• Lead end-to-end MDM projects with strict accountability for timelines, budgets, and resources

Senior Manager – MDM Technology, Governance

Sales

• Driving the sales process for high-end life science solutions in the assigned territory.
• Managing, organizing, and conducting all customer touch points during the sales process (incl. for example customer meetings, system demonstrations, workshops, closing meetings, etc.).
• Travelling within the assigned territory will make up to 60-80% of the time.
• Cooperating in a very close way with senior sales specialists and other sales and application specialists in UK, especially for his/her own demo and workshop activities.
• On occasion providing help to colleagues outside the assigned territory (travel to other countries in Europe represents approximately 10-20% of the travel time)
• Conducting lectures and training at customer events
• Participating in local exhibitions
• Observing and analysing the market and deducting an action plan for the assigned territory with the goal to increase market share
• Gather best-practice cases and actively share experiences and knowledge within the High-End Life Science sales team
• Supporting the Marketing team and Sales Management in collecting testimonials, image materials, application notes, etc. from your customers.
• Maintain CRM for self-organization and review CRM usage and pipeline management regularly with Sales Manager

Sales Specialist – High End Life Science

Inside Sales

• Full Sales Ownership: Manage the sales process from initial approach to order completion, including product presentations, virtual demos, technical support, quoting, and closing deals.
• Customer Development: Expand the existing customer portfolio through cross-selling and upselling opportunities.
• New Customer Acquisition: Identify and engage potential customers by exploring new market niches and applications.
• Technical Service Sales: Drive sales of technical service products for the existing installed base of microscopy and industrial devices.
• Lead Management: Support inbound lead qualification and manage the sales funnel in cooperation with the marketing team.
• Sales Campaigns: Collaborate with marketing to plan and execute sales campaigns targeting specific customer segments.
• CRM Management: Maintain accurate sales pipelines and activity logs in the CRM system, ensuring alignment with KPIs and sales quotas.
• Lead Qualification: Qualify leads and assess customer potential to ensure proper segment allocation.
• Training & Development: Participate in product and application training to deepen technical expertise and develop soft sales skills.
• Sales Reporting: Track and report on sales activity, forecasting, and progress towards sales targets.
• Building up knowledge: Participate in classroom and e-learning training sessions on products & applications to gain deep technical knowledge on microscopy products as well as additional soft skills for sales and commercial processes.

Inside Sales Specialist – Life Science Microscopy

Software Engineer

• Eliciting, analyzing, and documenting requirements for software solutions in the field of life-science research and medical diagnostics
• Translating domain requirements into user stories and acceptance criteria, and maintaining the product backlog together with the Product Owner
• Acting as the interface between scientists, application specialists, and software developers
• Independently implementing product functionality within the Scrum team – from requirement to finished feature
• Close technical collaboration with the development team throughout the entire implementation process
• Active participation in Scrum sprints including Sprint Planning, Daily Standup, Review, and Retrospective
• Creating and maintaining technical documentation and interface specifications

Requirements Engineer, Developer – Digital Microscopy

• Lead Evident’s worldwide commercial strategy for Digital Pathology
• Define and execute global sales strategy and revenue targets
• Lead customer negotiations and deal closures
• Scope and develop new opportunities globally
• Support delivery of the annual operating plan
• Partner with Marketing on brand campaigns and exhibitions
• Directly lead regional sales organizations and build a culture of accountability

Global VP of Sales, Digital Pathology

• Drive the renewal of existing service contracts to maintain high retention rates
• Identify opportunities for upselling and cross-selling service offerings
• Proactively follow up on expiring contracts and generate new business
• Prepare and deliver quotations, proposals, and contract documentation
• Act as the primary inside sales contact for customers across EMEA
• Conduct outbound sales calls, email campaigns, and virtual meetings
• Understand customer needs and recommend appropriate service solutions
• Maintain an accurate sales pipeline in CRM systems
• Track opportunities, activities, and revenue forecasts
• Ensure timely reporting and adherence to sales processes and KPIs
• Collaborate with Field Sales, Service Engineers, and Customer Support teams
• Work with regional stakeholders to align on strategy and opportunities
• Support tender processes and large contract negotiations when required
• Ensure contract accuracy, pricing compliance, and documentation standards
• Contribute to continuous improvement of sales processes and tools
• Maintain up-to-date knowledge of service offerings, pricing, and policies

Inside Sales Specialist – Service Contract Sales, EMEA

Account Manager

• Drive active sales across the full microscopy product portfolio
• Manage your territory, including travel and customer engagement
• Plan and conduct customer visits and product demonstrations
• Identify and develop new business opportunities, with or without marketing support
• Manage your sales pipeline and opportunities using the CRM system
• Maintain accurate records of opportunities, timelines, and customer interactions
• Represent the company at exhibitions, conferences, and industry events
• Build and nurture long-term relationships with existing customers
• Work closely with internal teams to ensure customer satisfaction and success
• Proactively seek new accounts to stimulate regional growth

Junior Territory Manager – Materials Science

• Proactively schedule sales calls with potential customers to demonstrate the value of our company and equipment solutions.
• Work directly with customers to arrive at a solution to their applications.
• Manage customer relationships at all levels and departments to maximize customer spending.
• Maintain a high level of customer activity to maximize the sales pipeline and increase closing percentages.
• Create and execute focused industry and account specific sales campaigns.
• Lead the strategic and tactical selling plan for converting customers to Evident products and solutions.
• Utilize national technical specialists and market specialists to close sales.
• Develop and implement a sales growth plan for your territory.
• Continuously learn new sales skills, product applications, and management techniques.

Sales Representative II – Technical

• Identify opportunities to improve quality, optimize efficiency, and integrate pathology imaging solutions
• Secure agreement and a clear path forward to address customer needs
• Clearly articulate the value of digital pathology
• Drive targeted, sustainable improvements and recommendations tied to clinical, financial, and operational performance using Lean and Six Sigma tools
• Collaborate with internal and external customers for benchmarking and sharing industry best practices
• Evaluate customer workflows and create plans to achieve digital pathology objectives
• Communicate technical product information clearly to diverse stakeholders

Digital Pathology Sales Specialist, Houston & Dallas Territory

Product Manager

• Own and continuously refine the goals and technical roadmap for components of the unified Microscopy Software Platform, ensuring alignment with the global platform strategy and the needs of vertical product teams.
• Lead the consolidation of two existing software platforms (mainly based on C++, Java) into the new unified platform (C++/Rust), managing the migration path, legacy compatibility considerations, and stakeholder expectations throughout the transition.
• Elicit, analyze, and structure requirements from multiple stakeholders – including the global platform director and software managers, product owners for individual microscopy products, and software architects – and translate them into clear, prioritized backlog items (epics, features, user stories, acceptance criteria).
• Manage and maintain the platform product backlog: define, prioritize, and continuously refine backlog items in close collaboration with the scrum development team, balancing new feature development, technical platform improvements, and technical debt reduction.
• Understand and potentially develop high-level software architecture concepts as a basis for backlog discussions with the software architects.
• Collaborate closely with software architects and engineers to evaluate technical feasibility, architectural implications, and component reusability, ensuring backlog items reflect sound technical decisions and support the platform’s long-term scalability and sustainability.
• Prepare sprint planning, reviews, and retrospectives as the Product Owner within the scrum framework; provide timely decisions and clarification to unblock the development team during sprints and to ensure that the top priority items will be discussed and moved forward.
• Monitor and evaluate platform performance, adoption metrics, and user feedback; derive actionable insights to continuously improve the platform’s quality, coverage, and usability.
• Ensure platform components are well-documented, stable, and easy for product teams to integrate.