Inside Sales Specialist – Service Contract Sales, EMEA

Evident Scientific

Inside Sales Specialist driving service contract sales and customer engagement across EMEA region. Collaborating with sales, service, and regional teams to expand service revenue.

Posted 6/19/2026full-timePrague • CzechiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Drive the renewal of existing service contracts to maintain high retention rates
Identify opportunities for upselling and cross-selling service offerings
Proactively follow up on expiring contracts and generate new business
Prepare and deliver quotations, proposals, and contract documentation
Act as the primary inside sales contact for customers across EMEA
Conduct outbound sales calls, email campaigns, and virtual meetings
Understand customer needs and recommend appropriate service solutions
Maintain an accurate sales pipeline in CRM systems
Track opportunities, activities, and revenue forecasts
Ensure timely reporting and adherence to sales processes and KPIs
Collaborate with Field Sales, Service Engineers, and Customer Support teams
Work with regional stakeholders to align on strategy and opportunities
Support tender processes and large contract negotiations when required
Ensure contract accuracy, pricing compliance, and documentation standards
Contribute to continuous improvement of sales processes and tools
Maintain up-to-date knowledge of service offerings, pricing, and policies

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Sales, Engineering, or a related field
2–5 years in inside sales, service sales, or account management
Proven track record in B2B sales, ideally within service contracts or technical environments
Experience in a multi-country or EMEA-focused role is an advantage
Strong sales and negotiation skills with a customer-centric mindset
Excellent communication and relationship-building abilities
Ability to manage multiple accounts and prioritize effectively
Proficiency in CRM systems (e.g., Salesforce, Dynamics) and MS Office
Strong organizational and follow-up skills
Fluency in English
French or Spanish would be an advantage.

Benefits

Comp & perks

Working from home up to 50% of the time
Multisport card
Supplementary pension contribution
Meal voucher flat rate
Extra week of vacation
Public transport allowance
Massages
Fitness centre in the office
Above-standard healthcare (ComfortCare)
Corporate canteen
Sodexo Flexi
Language courses
Sick days (4 days/year)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

B2B salesinside salesservice salesaccount managementsales negotiationsales pipeline managementcontract documentationupsellingcross-sellingcustomer needs assessment

Soft Skills

customer-centric mindsetcommunication skillsrelationship-buildingorganizational skillsfollow-up skillsprioritizationcollaborationcontinuous improvementstrategic alignmentproblem-solving

Certifications

Bachelor’s degree in Business AdministrationBachelor’s degree in SalesBachelor’s degree in Engineering