Erste Group

Manager

• Technical oversight of building services (electrical, HVAC & plumbing, MSR/BMS, fire protection) at branches as well as at Erste Campus & Canetti Tower
• Obtaining, reviewing and awarding quotations/offers, and monitoring ongoing contracts
• Execution of maintenance projects including site supervision (ÖBA) services, inspections/acceptances and billing
• Energy management, fault/incident handling and support for process and operational optimizations
• Independent coordination of maintenance contractors and the facility service provider, and support with budget planning and reordering

Project Manager, Building Services, HVAC, Electrical

Security Engineer

• Drive the execution of the ICT risk management framework;
• Provide constructive challenge to Technology & Security teams;
• Ensure risks are monitored and reported effectively;
• Maintain and enhance the ICT & Security Risk Policy, procedures, and assessment methodology;
• Execute and coordinate enterprise-wide ICT risk assessments and targeted thematic reviews;
• Assess security findings and control weaknesses, validate risk severity, and ensure structured, risk-based remediation tracking;
• Provide effective 2nd line challenge to 1st line risk assessments; deliver pragmatic and actionable recommendations;
• Own and improve the ICT/Cyber risk register;
• Monitor risk treatment plans and mitigation effectiveness;
• Support NFR/Risk Acceptance governance;
• Build and maintain a meaningful KRI framework;
• Analyze trends across incidents, downtime, vulnerabilities, audit findings for forward-looking risk insights;
• Contribute to severe-but-plausible scenario analysis and resilience assessments;
• Lead the ICT change risk component by assessing high-risk changes.

ICT and Security Risk Manager

Producer

• Monitor critical Business services and related IT applications, with extended support, according to bank-defined priorities or needs;
• Conduct initial investigations necessary for proactively identifying or remediating incidents in their early stages, based on existing documentation and instructions;
• Escalate incidents to levels 2 and 3 support or external support (Erste Digital) if resolution is unsuccessful at the local technical team level;
• Coordinate the initial investigation of major incidents and ensure communication with all business or technical entities involved in resolving incidents;
• Ensure the tracking of patch and maintenance activities (both outside and during working hours) according to schedules;
• Act as a single point of contact for major change support and after-hours support for Erste Group's support and maintenance entities;
• Record incidents raised through various communication channels / or identified through monitoring alerts, classify and assign incidents posted on the internal IT Outages portal;
• Monitor the progress of incident resolution according to assigned competencies, utilizing the knowledge held;
• Ensure the follow-up process / initiation of incident report completion for identification of root cause critical incidents, resolution and prevention of subsequent similar incidents, in collaboration with the responsible IT areas;
• Inform business partners about the existence and status of resolving major incidents in progress;
• Verify with end-users whether the proposed solution resolves the problems and, if confirmed, close the incident;
• Periodically inform about the occurrence of incidents if they are repetitive, escalating potential problems generated by them to the responsible technical teams;
• Execute any tasks received in connection with his/her activity, entrusted by the hierarchical superior and which do not contravene the legal provisions in force.

IT Production Manager

Full-stack Engineer

• Podílet se na vývoji riskových aplikací, které ovlivňují rozhodnutí banky.
• Odpovědnost za celý životní cyklus řešení – návrh, vývoj, provoz.
• Spolupráce s aplikačními specialisty na návrhu řešení.

Medior Software Engineer – riskové aplikace

Customer Support

• Provide customer support by phone, email, or chat
• Assist with transaction processing and advisory appointments
• Handle card-related inquiries
• Offer solution-focused support

Customer Service Representative – Full-time/Part-time possible

Human Resources

• Accompany employees from onboarding to offboarding
• HR administration across the entire employee lifecycle
• Manage the time tracking system (Moonsoft)
• Responsible for occupational safety and occupational medical care in collaboration with the external safety specialist
• Prepare all payroll-relevant documents for the external payroll service
• Organize and execute events (e.g., company outings, Christmas parties)
• Prepare HR key figures, analyses and reports
• Create personnel documents based on templates
• Review and process employees' travel expense reports

HR Generalist

Artificial Intelligence

• Pracovat na projektech, které využívají nástroje a techniky generativní AI ke zlepšení finančního zdraví klientů.
• Hledat s byznysem cesty, jak může generativní AI přispět k naplnění strategických cílů.
• Připravovat data pro velké jazykové modely (preprocessing a základní datové transformace).
• Navrhovat, psát a testovat prompty pomocí různých technik.
• Vyhodnocovat výstupy modelů a ladit prompty pro co nejvyšší přesnost.
• Přetavovat nápady do funkčních AI řešení společně s produktovými designéry a experty na zákaznickou cestu.
• Hledat nové příležitosti, jak využít generativní AI v celé naší oblasti.

Junior AI & Data Designer

Risk

• Verantwortung für ein zugeordnetes Portfolio bestehend aus österreichischen gewerblichen Wohnimmobilienkunden
• Unterstützung des Vertriebs bei der Strukturierung von Transaktionen
• Treffen von eigenständigen Kreditentscheidungen
• Aufbereitung einer klaren Empfehlung für übergeordnete Entscheidungsträger
• Vertreten der Risikostellungnahme
• Überwachung des zugeordneten Portfolios
• Verfolgung von Marktentwicklungen und Trends im Immobiliensegment