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Customer Service Representative – Full-time/Part-time possible
Erste Group. Provide customer support by phone, email, or chat .
About the role
Key responsibilities & impact- Provide customer support by phone, email, or chat
- Assist with transaction processing and advisory appointments
- Handle card-related inquiries
- Offer solution-focused support
Requirements
What you’ll need- German at least C1 level
- Experience in customer service
- Strong listener with a solution-oriented mindset
- Team player
Benefits
Comp & perks- Remote work: 2–3 days per week possible
- Flexible working hours
- Meal subsidies
- Free fruit, snacks and coffee
- Health and wellness discounts and offers
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong listenersolution-oriented mindsetteam player