Equinix

Revenue Operations

• Liaises with (external and internal) customers to provide guidance, analyze needs, and project manage timeline and expectation
• Handles sensitive contracting information with exceptional due diligence
• Gathers customer requirements and translates into custom analysis and work plan
• Solves customer and commercial problems and analyses possible solutions using experience
• Utilizes and updates organizational tools, data, and assets to support daily operational activities
• Creates contractual paperwork and executes in systems in compliance with policies
• Engages with internal cross-functional stakeholders on approvals and dependent activities
• Follows up signatory requirements and contract timely activation in systems
• Facilitates non-standard agreement language and dialogue between EQIX and customers
• Escalates internally or obtains management approvals for any process variance
• Assists external or internal inquiries for process guidance or claims
• Embraces ongoing changes due to audits, events or transformational/alignment directions
• Continuously voice up suggestions, and find better ways to support customers

Commercial Operations Fulfilment Analyst – Revenue Operations

Operations

• Liaises with (external and internal) customers to provide guidance, analyze needs, and project manage timeline and expectation
• Handles sensitive contracting information with exceptional due diligence
• Gathers customer requirements and translates into custom analysis and work plan
• Solves customer and commercial problems and analyses possible solutions using experience, precedents and exercises judgments based on the analysis of multiple sources of information
• Utilizes and updates organizational tools, data, and assets to support daily operational activities
• Creates contractual paperwork and exhibits/schedules and executes in systems in compliance with policies, processes, and service levels
• Engages with internal cross-functional stakeholders on approvals and dependent activities
• Follows up signatory requirements, contract timely activation in systems and paperwork archiving
• Facilitates non-standard agreement language, redline and dialogue between EQIX and customers
• Escalates internally or obtains management approvals for any process variance
• Assists external or internal inquiries for process guidance or claims
• Embraces ongoing changes due to audits, events or transformational/alignment directions
• Continuously voice up suggestions, and find better ways to support customers, operate as a team, adopt processes, utilize systems, and consume data and performance metrics
• May assist with the onboarding for new team members
• May contribute on global programs/projects; may lead functional projects
• May perform other duties as required.

Commercial Operations Fulfilment Analyst

Executive Assistant

• Provide administrative support to sales VPs
• Manage complex calendars and travel schedules
• Act as point of contact for supported executives
• Build relationships with other executive assistants
• Organize and execute meetings and materials
• Manage department-wide communications

Project Manager

• Ensure all projects support EOC/OIRT’s strategic roadmap and global organizational objectives
• Drive alignment between project outcomes and key performance indicators (KPIs) for operational excellence at the enterprise level
• Lead post-project reviews to capture lessons learned and drive continuous improvement, integrating Lean Six Sigma principles
• Develop and manage project plans using agile and Lean Six Sigma methodologies, ensuring alignment with timelines and deliverables
• Implement and manage transformation initiatives to enhance incident outcomes, customer experience, and workforce efficiency across the enterprise
• Develop and execute organizational change management plans to support adoption of new processes and technologies at scale
• Serve as the primary liaison between EOC/OIRT, IT, and other cross-functional teams, operating at an enterprise-wide level
• Facilitate stakeholder workshops (e.g., Kaizen events) and feedback sessions to ensure buy-in and address concerns, leveraging Lean Six Sigma tools
• Communicate effectively with stakeholders, keeping them informed of project progress and addressing any concerns
• Assess team capacity and allocate resources to ensure timely delivery of critical, enterprise-wide initiatives
• Identify skill gaps and coordinate with leadership to address training or hiring needs, including Lean Six Sigma capabilities
• Monitor team wellbeing and proactively address workload imbalances
• Establish and maintain a comprehensive risk register for all EOC/OIRT projects
• Lead regular risk review meetings and escalate critical issues to senior leadership as needed
• Champion the adoption of automation tools and platforms (e.g., ServiceNow, ITIL frameworks) to standardize processes and drive enterprise-wide efficiency
• Collaborate with IT and data teams to implement dashboards and analytics for real-time project tracking and performance measurement
• Evaluate and recommend new technologies to enhance operational efficiency across the organization
• Ensure all projects comply with internal policies, industry standards, and regulatory requirements
• Implement quality assurance processes and conduct regular audits of project deliverables
• Foster a culture of continuous improvement through regular process reviews, feedback loops, and Lean Six Sigma initiatives
• Mentor and develop project team members, fostering a high-performance, collaborative, and innovative culture
• Lead by example in promoting accountability and enterprise-wide engagement
• Recognize and celebrate team achievements to boost morale and engagement.

Project Manager, EOC, OIRT

Product Designer

• Owns and leads a design process, interacting with partners to deliver a portfolio of data centers.
• Reviews and contributes to the development of globally standardized tools and techniques for the design process.
• Works with peers in other regions to drive consistency and technical excellence on design and delivery practices.
• Ensures designs meet Equinix’s Global Design Standards and the business needs for capacity, density, and function.
• Directly responsible for managing the design schedule for assigned projects to ensure on-time creation and review of design documentation.

Senior Design Manager

Sales

• Be a digital product and services expert.
• Support building digital expertise and new products growth across field sales.
• Build relationships with key stakeholders in assigned accounts, prospects, and partners.
• Drive digital prospecting and account growth within existing accounts or new logos.
• Work closely with Solutions Architects to perform presales feasibility assessments.

Interconnection Sales Specialist

• Manage a partner sales target through India-based Telecommunications, GSIs, Consulting firms, Technology Partners, and distributors
• Own the development and execution of a comprehensive partner strategy across GSIs, NSPs, SIs, distributors, and strategic alliances for the India market, including annual planning
• Represent Equinix as the India Partner Sales Leader at industry and partner events, delivering thought leadership on Platform Equinix
• Engage with partner management teams to recruit, enable, and scale partner capabilities across India
• Build and nurture senior-level relationships with top partners, positioning the partner sales team as the primary point of contact for joint selling with Equinix
• Drive efficiencies and improvements across the partner sales function; lead operational cadence including forecasting, QBRs, and joint business planning
• Direct GTM preparation and execution—collateral, messaging, joint value propositions, use cases, and partner training
• Oversee joint pipeline development, deal management, and performance reviews with cross-functional teams

Partner Sales Director

Analyst

• Monitor the security, infrastructure, and critical systems of the Data Center 24/7/365.
• Track and classify alarms (critical, non-critical, and under observation), initiating corrective actions according to global protocols.
• Control access and support security coverage in accordance with current policies and procedures.
• Program and configure Data Center monitoring equipment.
• Configure and support Building Management Systems (BMS), CCTV, and access control systems.
• Update and maintain the Emergency Operations Center (EOC) databases.
• Create and maintain alarm policies in the network management system.
• Identify and resolve operational issues, escalating when necessary.

Systems Monitoring Analyst – Data Center

Procurement

• Engages and collaborates with business teams for regional procurement and project execution
• Partners with business leaders to execute capital and operational purchases that deliver cost savings
• Ensures appropriate supply agreements are in place and guides internal teams how to monitor adherence to the terms of the agreement
• Aligns with internal customers regarding best negotiation positions
• Directly engages suppliers to influence the best outcome for Equinix
• Utilizes a global perspective in the execution of procurement strategy
• Delivers procurement goals, metrics, and work plans to meet operational objectives
• Communicate and collaborate with all key stakeholders to ensure alignment
• Negotiate, drive and deliver cost savings opportunities

Category Manager

Recruitment

• Develop and champion a TA Tech Vision that embraces the "art of the possible," specifically focusing on how AI and automation can remove friction from the hiring process
• Build frameworks to evaluate the ROI of specialized TA tools (CRM, Sourcing, Assessment) vs. native Workday functionality
• Communicate a roadmap that balances recruiter efficiency with a world-class candidate experience
• Manage the full range of TA-related systems, ensuring deep integration between Workday (ATS) and peripheral platforms (e.g., Sourcing tools, AI-Assessments, Video Interviewing)
• Lead the implementation of AI-driven capabilities such as automated candidate matching, predictive talent analytics, and conversational AI for applicant engagement
• Drive the product strategy for our Internal Talent Marketplace to foster career mobility and "gig" opportunities for our global workforce
• Own and prioritize the TA product roadmap, identifying points of leverage to reduce Time-to-Fill and improve Quality-of-Hire
• Co-develop launch plans for new TA tools, partnering with the Talent Acquisition Center of Expertise (COE) to ensure recruiters and hiring managers are enabled and excited about new system capabilities
• Support global roll-outs through product demonstrations that highlight how technology simplifies the hiring manager's life
• Define KPIs that measure the health of the TA stack: Candidate Net Promoter Score (cNPS), funnel conversion rates, and the efficacy of AI-driven sourcing channels
• Use data-driven insights to continuously optimize the digital "apply" flow and assessment stages
• Partner with IT to ensure the TA tech stack is secure, resilient, and seamlessly integrated via APIs
• Collaborate with the Talent Acquisition COE to ensure technology supports Equinix’s diversity, equity, and inclusion goals through unbiased, accessible system design

Senior Product Manager – Talent Acquisition Systems

Account Executive

• The Senior Account Executive sells Equinix solutions to mid-market new accounts and/or expands existing accounts.
• Acts as Lead or SME resource for more junior members on the Corporate Sales team.
• Majority of interaction with customer via phone and email.
• Occasional travel to local accounts.

Senior Account Executive, Mid-Market Sales

• Drive growth by selling Equinix solutions to expand existing accounts, focusing on large domestic and global enterprises.
• Lead strategic account planning, manage complex multi-region/multi-metro sales cycles, and coordinate extended sales teams through negotiations and solution delivery.
• Build and maintain strong relationships with key stakeholders. Conduct quarterly business reviews and lead executive briefings to identify new opportunities.
• Develop and execute global, multi-line-of-business account plans. Research customer business landscapes to uncover priorities and align solutions.
• Identify customer needs and deliver tailored Equinix solutions. Present and adapt pitches for C-level executives, leveraging internal and external partners.
• Monitor opportunities in Salesforce, forecast accurately, and prioritize accounts for short- and long-term growth.
• Lead commercial negotiations and renewals to protect revenue. Utilize internal resources to optimize deal structures and terms.
• Mentor junior sales professionals, lead special projects, and share best practices across the team.

Senior Account Executive

• Be a digital product and services expert.
• Sharing your knowledge of industry best practices.
• Support building digital expertise and new products growth across field sales.
• Work as a business partner with account teams to develop digital pursuit strategies with customers and partners.
• Build relationships with key stakeholders in assigned accounts, prospects, and partners.
• Drive digital prospecting and account growth within existing accounts.
• Work closely with Solutions Architects to perform presales feasibility assessments,
• Meet or exceed monthly, quarterly and annual sales objectives and revenue quota.