EnableComp

Project Manager

• Oversee and drive process integration for clients into the product suite.
• Manage activities associated with new client implementations and internal initiatives.
• Plan, execute and coordinate the activities for on-boarding clients into the service suite.
• Manage the timeline, deliverables, client expectations, communicate regularly, and elevate critical issues.

Implementation Project Manager

• Collaborate with executive leadership and cross-functional teams to identify process improvement opportunities and define project goals and success metrics.
• Effectively manage strategic business transformation projects and initiatives focused on improving EnableComp’s RCM operations, technology adoption, and client outcomes.
• Manage end-to-end project lifecycles, including scoping, resource allocation, risk management, and post-implementation reviews.
• Drive initiatives related to automation, system integrations, and process re-engineering to support operational efficiency and scalability.
• Serve as a change agent, effectively communicating and managing expectations with internal teams, leadership, and external stakeholders.
• Develop detailed project plans and ensure timely reporting of milestones, deliverables, and potential roadblocks.
• Conduct impact assessments to identify risks and dependencies, developing mitigation strategies to ensure project success.
• Monitor the effectiveness of implemented solutions and recommend ongoing enhancements to sustain improvements.

Project Manager – Revenue Cycle Management

• Collaborate with executive leadership and cross-functional teams to identify process improvement opportunities and define project goals and success metrics.
• Effectively manage strategic business transformation projects and initiatives focused on improving EnableComp’s RCM operations, technology adoption, and client outcomes.
• Manage end-to-end project lifecycles, including scoping, resource allocation, risk management, and post-implementation reviews.
• Drive initiatives related to automation, system integrations, and process re-engineering to support operational efficiency and scalability.
• Serve as a change agent, effectively communicating and managing expectations with internal teams, leadership, and external stakeholders.
• Develop detailed project plans and ensure timely reporting of milestones, deliverables, and potential roadblocks.
• Conduct impact assessments to identify risks and dependencies, developing mitigation strategies to ensure project success.
• Monitor the effectiveness of implemented solutions and recommend ongoing enhancements to sustain improvements.
• Use of independent judgement and discretion as it relates to responsibilities detailed above.
• Other duties as required.

Project Manager – Mergers & Acquisitions

Security Engineer

• Collaborate directly with the IT & Development teams to design and integrate advanced AI security tooling at the application level.
• Take a leading role in enhancing the security capabilities of our flagship in-house application, "Enforcer," by leveraging cutting-edge AI technologies.
• Partner with our Development teams to establish a secure AI development lifecycle.
• Assist in the evaluation, selection, and secure configuration of AI/ML tools, libraries, and platforms to empower our developers while maintaining a robust security posture.
• Act as the central point of contact for vetting and suggesting secure AI solutions for business units across the entire organization.
• Develop and maintain a curated portfolio of approved AI tools and services that align with our security standards and business objectives.
• Stay at the forefront of the rapidly evolving AI landscape, including new technologies, emerging threats, and changing regulatory requirements (e.g., GDPR, CCPA as they relate to AI).
• Provide regular updates and strategic recommendations to leadership on AI-related security matters.
• Manage and optimize our TPRM platform.
• Leverage the platform to establish and streamline a comprehensive AI vendor assessment process, creating clear requirements for onboarding new AI partners and solutions.
• Contribute to the daily operations and strategic initiatives of the broader Information Security team.
• Assist in incident response, threat modeling, and security architecture reviews as needed.

AI Security Architect

Data Analyst

• quantitative analysis and predictive modeling of healthcare data to provide management with statistical findings and conclusions
• develop, collect and analyze metrics and data to formulate fact-based decisions
• proactively implement process improvements through analysis of claim and operational data

Full-stack Engineer

• Architect and build a scalable Agentic AI framework specifically for RCM workflows.
• Design autonomous agents capable of handling complex revenue cycle tasks (denial management, contract analysis, eligibility verification).
• Establish orchestration patterns for agent collaboration across different RCM business functions.
• Implement robust guardrails and validation mechanisms for AI decision-making in financial contexts.
• Build reusable components that accelerate agent development for new RCM use cases.
• Create specialized tools for training and fine-tuning AI models on healthcare financial data.
• Lead distributed engineering teams across onshore and offshore location.

Principal Engineer

Vice President

• Define and execute the strategic vision, operating model, and growth roadmap for the WC and MVA service lines, aligned with business objectives.
• Provide executive oversight of operational performance, ensuring revenue targets, client outcomes, and efficiency goals are consistently achieved.
• Establish and monitor key performance indicators, ensuring visibility into performance drivers and accountability across all levels of the organization.
• Lead long-term capacity planning, organizational design, and resource allocation to support scalability and profitable growth.

Senior Vice President, Motor Vehicle Accidents/Auto & Workers' Compensation

• Provide leadership and supervision to the Revenue Recovery products
• Acts as a subject matter expert in EnableComp Revenue Integrity related products
• Define and establish departmental goals, financial targets, and key performance indicators that align with company objectives
• Oversee the development of quality and productivity metrics and benchmarks for Revenue Recovery functions
• Ensure the processes and inventory are in place to hit monthly, quarterly, and annual revenue expectations
• Responsible for hiring, staff training, and oversight
• Coordinate resources throughout the organization to address action plans for assigned clients and projects
• Collaborate cross-functionally with other senior leaders to guide corporate planning, resource allocation, and strategic partnerships
• Responsible for setting daily priorities to ensure impactful work is prioritized
• Measures and monitors key performance metrics and delivers concise performance reporting to stakeholders
• Researches and analyzes operational processes and systems to identify process improvement opportunities
• Participate in high-level client relationships and ensure client satisfaction
• Develops a high-performing team through effective leadership, coaching, and accountability
• Maintain a strong knowledge of DRG coding, clinical documentation, and reimbursement methodologies

Vice President, DRG

• Provide executive leadership and strategic oversight across service lines for Workers’ Compensation (WC) & Motor Vehicle Accidents (MVA).
• Define the vision, strategy, and operating model for WC and MVA.
• Ensure sustained revenue growth and operational excellence.
• Identify opportunities, mitigate risk, and drive innovation.
• Establish frameworks and performance expectations for effective execution by the leadership team.

SVP, Motor Vehicle Accidents & Workers' Compensation

Manager

• Independently own operational alignment for assigned client accounts
• Develop a deep working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies
• Translate operational performance data into meaningful narratives that clearly articulate drivers, risks, and opportunities
• Proactively identify trends, risks, and misalignment across the client lifecycle and recommend corrective actions
• Partner with clients to align operational expectations with internal capabilities and constraints
• Monitor operational performance indicators and inventory health to identify emerging issues or deviations
• Lead structured root cause analysis efforts in partnership with Revenue Services and other internal teams
• Develop clear, outcome-oriented action plans with defined ownership, sequencing, and follow-up
• Track action plan progress and validate effectiveness over time
• Exercise sound judgment in determining when and how to escalate issues, providing clear context, analysis, and recommended paths forward
• Own preparation and facilitation of monthly operational reviews and recurring client touchpoints
• Develop agendas, reporting narratives, and discussion materials tailored to client priorities
• Lead client discussions with confidence, professionalism, and consultative presence
• Document meeting outcomes, decisions, and action items, ensuring clear follow-through
• Serve as a consistent and reliable operational presence for assigned client accounts
• Partner closely with Revenue Services leadership and operational teams to understand performance drivers and constraints
• Coordinate with Client Success, Implementation, Product, and Technology teams to support alignment across the client lifecycle
• Lead internal account reviews and ensure internal stakeholders are aligned on priorities, risks, and commitments
• Advocate for client needs while balancing enterprise standards and scalability
• Ensure accurate and timely documentation of client interactions, escalations, and decisions in CRM and internal systems
• Apply Client Alignment methodologies and standards consistently across assigned accounts
• Identify recurring themes, systemic issues, or improvement opportunities across the client portfolio
• Contribute to process improvement initiatives, workflow refinement, and documentation updates
• Support onboarding and knowledge transfer for new team members as needed
• Other duties as assigned

Manager, Client Delivery – Revenue Cycle

• Lead, develop, and mentor Zero Balance team members, fostering a high-performance, accountable culture.
• Oversee the full employee lifecycle, including hiring, onboarding, training, performance management, and succession planning.
• Establish clear expectations, performance metrics, and accountability across the team.
• Directly coach and develop Supervisors, strengthening leadership capability, decision-making, and accountability within the team.
• Provide leadership across multiple layers of the department, ensuring alignment, consistency, and accountability across both direct and indirect reports.
• Hold Supervisors accountable for team performance, including productivity, quality, and adherence to workflows and service level expectations.
• Provide ongoing coaching and leadership to drive quality, productivity, and professional development.
• Define and execute Zero Balance recovery strategies across large and complex claim inventories.
• Drive operational efficiency, scalability, and continuous improvement across workflows and processes.
• Monitor team performance, identify trends, and implement action plans to improve outcomes and recovery rates.
• Ensure adherence to workflows, compliance standards, and quality expectations through oversight and governance.
• Serve as a senior subject matter expert in hospital reimbursement, payer behavior, and zero balance recovery strategies.
• Oversee complex claim analysis, ensuring accurate evaluation of payments against contractual reimbursement.
• Guide team application of coding knowledge (CPT, ICD-10, modifiers) to maximize recovery success.
• Provide direction on escalated claims, payer issues, and recovery opportunities.
• Act as a primary point of contact for client relationships, ensuring satisfaction, transparency, and trust.
• Lead client communications related to performance, escalations, process improvements, and strategic initiatives.
• Partner with internal stakeholders to align on client needs, expectations, and deliverables.
• Facilitate discussions to address client concerns and drive resolution of operational challenges.
• Partner with Technology, Data Analytics, Product, and Operations teams to resolve claim, payment, and system issues.
• Support development and enhancement of tools, reporting, and processes to improve outcomes.
• Collaborate on enterprise initiatives and special projects to advance organizational goals.
• Establish and oversee quality control programs to ensure accuracy, compliance, and due diligence.
• Analyze performance data and reporting to drive informed decision-making and continuous improvement.
• Ensure timely and accurate submission of bill packets, appeals, and follow-up activities.
• Drive measurable financial results through effective recovery strategies and team execution.
• Identify opportunities to increase revenue recovery and improve client outcomes.
• Align team priorities with organizational goals and financial targets.
• Monitor and evaluate individual and team performance, ensuring alignment to productivity, quality, and behavioral expectations; proactively address performance gaps through clear accountability, coaching, and structured follow-up.
• Provide timely, direct, and constructive feedback, including leading difficult conversations with professionalism and respect; build trust-based relationships that foster accountability, engagement, and continuous improvement.
• Make employment decisions, including corrective action and termination, in alignment with company policy and business needs.

Zero Balance Manager – Denials

Client Services Representative

• Lead and manage Client Support Specialists/Representatives setting clear expectations for performance, accountability, and professional development
• Own team-level performance across inventory reconciliation, prebill work queue resolution, and documentation workflows, ensuring all functions operate within established KPI standards
• Monitor and analyze team performance metrics, identify trends and gaps, and implement corrective action plans to drive continuous improvement
• Manage escalations from the team related to non-routine reconciliation issues, workflow barriers, complex account situations, and personnel matters
• Identify and escalate recurrent process gaps that contribute to claims appearing on reconciliations to the Director, Client Support, supporting upstream resolution by Revenue Services
• Identify and report systemic client system issues and workflow barriers to the Director, Client Support for resolution or cross-functional escalation
• Coordinate with Client Delivery leadership to maintain operational alignment on client-impacting items, ensuring the Client Support team’s work product supports downstream delivery needs
• Ensure accurate and consistent E360 documentation standards are maintained across the team through Supervisor oversight and periodic audits
• Drive process improvement initiatives within the Client Support team, refining workflows, updating standard operating procedures (SOPs), and implementing best practices
• Ensure client support processes are documented appropriately and that all relevant parties are trained and informed of process updates
• Lead workforce planning efforts including workload distribution, capacity assessment, and staffing recommendations in coordination with the Director, Client Support
• Responsible for hiring, onboarding, and training of Client Support team members
• Conduct annual goal planning, performance reviews, and ongoing development plans for direct reports
• Develop individual contributors through coaching, feedback, and structured development opportunities

Client Support Manager

Customer Support

• Retrieve and acquire medical documentation from client systems.
• Submit document request lists and monitor outstanding requests.
• Scan, upload, and store medical documentation and confidential patient health information.
• Assist in compiling client reconciliations and preparing reconciliation reports.
• Support prebill work queue resolution for clients, maintaining performance within KPIs.
• Communicate operational findings and escalate client-impacting issues with the Client Delivery team.
• Identify and report client system issues and workflow barriers.
• Maintain accurate documentation within the E360 platform as actions are completed.
• Use multiple systems for accurate and timely data entry support.
• Follow established standard operating procedures and contribute feedback.

Client Support Representative

• Responsible for providing leadership and supervision to the Revenue Recovery products under the Denials umbrella, including Diagnosis-Related Group (DRG & DRGV), and Medical Necessity Denials and Emergency (ED) Downgrades.
• Leads dedicated product and service teams across Revenue Integrity to deliver best-in-class results to clients while ensuring clinical coding integrity and regulatory compliance.
• Reports regularly to senior management on obstacles, challenges, and opportunities that impact the Company’s revenue projections.
• Accountable for developing and supporting leadership within the department, while driving operational performance, client satisfaction, and continuous improvement across Revenue Recovery.

Vice President, Revenue Integrity – DRG, DRGV

• Provides leadership and supervision to Revenue Recovery products under the Denials umbrella.
• Responsible for obtaining quantifiable results and setting priorities for direct reports.
• Leads dedicated product and service teams across Revenue Recovery for client delivery.
• Ensures clinical coding integrity and regulatory compliance.
• Reports regularly to senior management on revenue-related challenges and opportunities.
• Develops and supports leadership within the department while driving operational performance.