EnableComp

General

• Review and evaluate Denied and other assigned claims using EnableComp’s proprietary software, systems and tools
• Use payment documentation provided by payers and medical provider contract information to determine the correct reimbursement
• Research, request and acquire all pertinent medical records and any other supporting documentation necessary and then submit with hospital claims to the appropriate payer to ensure prompt correct claims reimbursement
• Conduct timely and thorough telephone follow-up with payers to ensure claims with supporting documentation have been received and facilitate prompt reimbursement
• Other duties as required

Revenue Specialist, Denials

Sales

• Must meet established bookings, pipeline, and activity requirements during employment with particular emphasis on the first eighteen (18) months of employment.
• Meet or exceed annual sales quota determined by the company.
• Work closely with the leadership team to generate new and existing client sales.
• Lead role in identifying and qualifying prospective new clients.
• Whether remotely or on-site, lead the preparation and delivery of introductory meetings and conference calls.
• Lead role in communications, both written and oral, with prospective new clients through the execution of an agreement.
• Conduct periodic client status meetings with appropriate client individuals.
• Participate in trade shows, as requested.
• Participate in the development of sales and marketing plans, materials, references and endorsements.
• Other duties as required.

Vice President, Sales – Hunter, Revenue Cycle

Analyst

• Review, evaluate, appeal, and follow up on outstanding, denied, underpaid, and other assigned claims using EnableComp’s proprietary software, systems and tools.
• Use payment documentation provided by payers and medical provider contract information to determine the correct reimbursement.
• Efficiently review hospital contracts to identify and collect cash payments from insurance companies, ensuring prompt payments of denied and underpaid claims.
• Research, request, and acquire all pertinent medical records and supporting documentation to create and submit complex underpayment appeals to the appropriate payer, ensuring accurate and timely claim reimbursement.
• Conduct timely and thorough telephone follow-up with payers to ensure claims with supporting documentation have been received and facilitate resolution of outstanding receivables.
• Ensures smooth operations and improves customer satisfaction.
• Other duties as required.

Underpayment Analyst, Denials – Zero Balance

Representative

• Perform all activities involved in the preparation, insurance verification, and retrieval of medical records and documents from various systems.
• Contact Employers, Insurers, and other outside entities to verify and obtain information related to Motor Vehicle Accident claims.
• Manage both inbound and outbound calls efficiently and effectively.
• Assist in obtaining supporting claim documentation and filing insurance claims.
• Use several systems to perform accurate and timely data entry.
• File and handle confidential documentation and patient health information (PHI).

Validation Representative

• The Resolution Analyst acts as the liaison between key client contacts and our denials and underpayment appeal process to the appropriate payer.
• The Resolution Analyst is responsible for facilitating payment review recovery efforts for denied and underpaid accounts for assigned clients, thereby increasing the departments revenue.
• This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information.

Resolution Analyst – Denials

Auditor

• Acts as the liaison between key client contacts and our denials and underpayment appeal process to the appropriate payer.
• Responsible for facilitating payment review recovery efforts for denied and underpaid accounts for assigned clients, thereby increasing the department's revenue.
• Responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information.
• Review, evaluate, appeal, and follow up on outstanding, denied, underpaid, and other assigned claims.
• Use payment documentation provided by payers and medical provider contract information to determine the correct reimbursement.
• Efficiently review hospital contracts to identify and collect cash payments from insurance companies.
• Research, request, and acquire all pertinent medical records and supporting documentation to create and submit complex underpayment appeals.
• Conduct timely and thorough telephone follow-up with payers to ensure claims with supporting documentation have been received.
• Ensures smooth operations and improves customer satisfaction.

Zero Balance Auditor

Manager

• Independently own operational alignment for assigned client accounts
• Develop a deep working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies
• Translate operational performance data into meaningful narratives that clearly articulate drivers, risks, and opportunities
• Proactively identify trends, risks, and misalignment across the client lifecycle and recommend corrective actions
• Partner with clients to align operational expectations with internal capabilities and constraints
• Monitor operational performance indicators and inventory health to identify emerging issues or deviations
• Lead structured root cause analysis efforts in partnership with Revenue Services and other internal teams
• Develop clear, outcome-oriented action plans with defined ownership, sequencing, and follow-up
• Track action plan progress and validate effectiveness over time
• Exercise sound judgment in determining when and how to escalate issues, providing clear context, analysis, and recommended paths forward
• Own preparation and facilitation of monthly operational reviews and recurring client touchpoints
• Develop agendas, reporting narratives, and discussion materials tailored to client priorities
• Lead client discussions with confidence, professionalism, and consultative presence
• Document meeting outcomes, decisions, and action items, ensuring clear follow-through
• Serve as a consistent and reliable operational presence for assigned client accounts
• Partner closely with Revenue Services leadership and operational teams to understand performance drivers and constraints
• Coordinate with Client Success, Implementation, Product, and Technology teams to support alignment across the client lifecycle
• Lead internal account reviews and ensure internal stakeholders are aligned on priorities, risks, and commitments
• Advocate for client needs while balancing enterprise standards and scalability
• Ensure accurate and timely documentation of client interactions, escalations, and decisions in CRM and internal systems
• Apply Client Alignment methodologies and standards consistently across assigned accounts
• Identify recurring themes, systemic issues, or improvement opportunities across the client portfolio
• Contribute to process improvement initiatives, workflow refinement, and documentation updates
• Support onboarding and knowledge transfer for new team members as needed
• Other duties as assigned

Client Delivery Manager – Revenue Cycle

Customer Success Manager

• Responsible for managing and growing client relationships through hands on partnership and collaboration with both EnableComp operations and sales leadership.
• Focus on delivering exceptional service, aligning client expectations with internal capabilities, and driving satisfaction and retention through consistent, proactive communication.
• Acts as an extension of the client, translating needs into actionable plans, resolving challenges, and identifying opportunities to enhance performance and expand market share.

Director, Client Success – Revenue Cycle

Project Manager

• Oversee and drive process integration for clients into the product suite.
• Manage activities associated with new client implementations and internal initiatives.
• Plan, execute and coordinate the activities for on-boarding clients into the service suite.
• Manage the timeline, deliverables, client expectations, communicate regularly, and elevate critical issues.

Implementation Project Manager

• Collaborate with executive leadership and cross-functional teams to identify process improvement opportunities and define project goals and success metrics.
• Effectively manage strategic business transformation projects and initiatives focused on improving EnableComp’s RCM operations, technology adoption, and client outcomes.
• Manage end-to-end project lifecycles, including scoping, resource allocation, risk management, and post-implementation reviews.
• Drive initiatives related to automation, system integrations, and process re-engineering to support operational efficiency and scalability.
• Serve as a change agent, effectively communicating and managing expectations with internal teams, leadership, and external stakeholders.
• Develop detailed project plans and ensure timely reporting of milestones, deliverables, and potential roadblocks.
• Conduct impact assessments to identify risks and dependencies, developing mitigation strategies to ensure project success.
• Monitor the effectiveness of implemented solutions and recommend ongoing enhancements to sustain improvements.

Project Manager – Revenue Cycle Management

• Collaborate with executive leadership and cross-functional teams to identify process improvement opportunities and define project goals and success metrics.
• Effectively manage strategic business transformation projects and initiatives focused on improving EnableComp’s RCM operations, technology adoption, and client outcomes.
• Manage end-to-end project lifecycles, including scoping, resource allocation, risk management, and post-implementation reviews.
• Drive initiatives related to automation, system integrations, and process re-engineering to support operational efficiency and scalability.
• Serve as a change agent, effectively communicating and managing expectations with internal teams, leadership, and external stakeholders.
• Develop detailed project plans and ensure timely reporting of milestones, deliverables, and potential roadblocks.
• Conduct impact assessments to identify risks and dependencies, developing mitigation strategies to ensure project success.
• Monitor the effectiveness of implemented solutions and recommend ongoing enhancements to sustain improvements.
• Use of independent judgement and discretion as it relates to responsibilities detailed above.
• Other duties as required.