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Director, Client Success – Revenue Cycle
EnableCompDirector, Client Success managing client relationships by delivering exceptional service and collaboration. Driving satisfaction and retention through proactive communication in healthcare revenue cycle management.
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Responsible for managing and growing client relationships through hands on partnership and collaboration with both EnableComp operations and sales leadership.
- Focus on delivering exceptional service, aligning client expectations with internal capabilities, and driving satisfaction and retention through consistent, proactive communication.
- Acts as an extension of the client, translating needs into actionable plans, resolving challenges, and identifying opportunities to enhance performance and expand market share.
Requirements
What you’ll need- Bachelor’s Degree in Business, Sales/Marketing or other related field of study
- Must have 7-10 years demonstrated experience in account management in the healthcare technology industry, specifically engaging hospital revenue cycle management.
- Equivalent combination of education and experience will be considered.
- Experience with claims billing and IT/EDI systems preferred.
- Experience with CRM software (e.g. Salesforce.com)
- Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Benefits
Comp & perks- Health insurance
- 401(k) retirement plans
- Professional development opportunities
- Paid time off
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementclaims billingIT systemsEDI systems
Soft Skills
client relationship managementproactive communicationproblem solvingcollaborationperformance enhancement