Dropbox

Full-stack Engineer

• Work alongside experienced professionals on real-world software engineering challenges and solutions impacting millions of users
• Ship a high-priority project from start to finish, contributing to mission-critical software development
• Use AI tools such as Copilot to improve productivity and code quality
• Collaborate with multidisciplinary teams to design, develop and deploy next-generation Dropbox product features
• Participate in rapid prototyping, iterative development and structured feedback
• Design user-centric, usable and intuitive solutions
• Participate in tech talks and professional development workshops
• Participate in team matching based on interests, strengths, business needs and location
• Build software across potential teams including Product Engineering, Infrastructure Engineering, Customer Experience Technology, Mobile Engineering and Security Engineering
• Receive mentorship, guidance and continuous feedback throughout the internship

Software Engineering Intern, Summer 2027

Program Manager

• Build the connective layer between EPD and GTM while testing products, evolving the platform, and learning from managed customers
• Plan, recruit, launch, engage, measure, and close out customer programs while maintaining product-readiness standards and customer experience
• Stand up and run repeatable customer programs, including onboarding, measurement, closeout, and transition to long-term owners
• Create shared operating infrastructure: intake processes, recruitment and readiness criteria, briefs, templates, playbooks, status reporting, feedback tracking, escalation paths, and a single source of truth
• Coordinate Product, Design, Research, PMM, Launch Ops, Customer Marketing, CS, Sales, Brand Studio, Community, and Analytics
• Own pre-PMF customer testing through H2, including product evaluation, messaging feedback, phased-rollout support, measurement, and exit criteria
• Support relaunch and ongoing operation of Dropbox’s Customer Advisory Board through recruitment, cadence management, agenda design, and synthesis for senior leaders and partner teams
• Integrate customer testing into product-launch processes as a readiness gate or stage
• Establish recurring customer listening and insight-loop practices connecting support signals, VoC, UXR, managed-customer feedback, and S-team engagement to EPD and GTM decisions

Program Manager – Customers

• Build the connective layer between EPD and GTM while testing products, evolving the platform, and learning from managed customers
• Plan, recruit, launch, engage, measure, and close out customer programs while maintaining product-readiness standards and a strong customer experience
• Stand up and run repeatable customer programs, including planning, recruitment, onboarding, engagement, measurement, closeout, and transition to the long-term owning team
• Create shared operating infrastructure, including intake processes, recruitment and readiness criteria, briefs, templates, playbooks, status reporting, feedback tracking, escalation paths, and a single source of truth
• Coordinate Product, Design, Research, PMM, Launch Ops, Customer Marketing, CS, Sales, Brand Studio, Community, and Analytics around shared plans, decisions, milestones, and handoffs
• Own pre-PMF customer testing through H2, including product evaluation, messaging feedback, phased-rollout support, measurement, and exit criteria
• Support relaunch and ongoing operation of Dropbox’s Customer Advisory Board through recruitment, cadence management, agenda design, and synthesis for senior leaders and partner teams
• Integrate customer testing into the product-launch process as a readiness gate or stage
• Establish recurring customer listening and insight-loop practices connecting support signals, VoC, UXR, managed-customer feedback, and S-team engagement to EPD and GTM decision-making

Program Manager, Customers

Artificial Intelligence

• Define Dropbox’s partner strategy and own partner marketing strategy across priority AI and ISV partners
• Translate business and customer priorities into a portfolio of strategic bets, roadmap, prioritization criteria, and operating approach
• Lead complex partner marketing initiatives from concept through launch, activation, measurement, optimization, and scale
• Develop joint value propositions, campaign briefs, go-to-market plans, content strategies, activation plans, and partner-facing deliverables
• Build evergreen co-marketing programs including campaigns, customer stories, lifecycle activation, events, content, and partner amplification
• Design partner segmentation, reusable launch frameworks and templates, decision rights, operating cadences, measurement approaches, campaign governance, and investment planning
• Build trusted strategic partner relationships and coordinate cross-functional execution with Partnerships, Product, Sales, Marketing, and other stakeholders
• Manage, coach, and develop a small team of partner marketers while personally contributing to priority programs
• Use approved AI tools for partner research, synthesis, planning, content development, personalization, and analysis
• Implement repeatable AI-enabled team workflows while maintaining human review and accountability

Senior Partner Marketing Manager, AI – ISV Ecosystem

• Lead Dropbox’s worldwide direct tax reporting function across U.S. federal, state, and international jurisdictions
• Develop and execute a multi-year strategy for the Global Tax Reporting organization
• Identify emerging tax, regulatory, business, and technology trends and position the organization ahead of future risks and opportunities
• Build the operating model and organizational capabilities for Dropbox’s evolving business and global tax landscape
• Lead and develop a high-performing team, including priorities, accountability, succession plans, and career development
• Foster AI-first innovation and continuous improvement
• Build cross-functional partnerships across Finance and the business, escalate risks, and translate complex tax matters into actionable recommendations
• Serve as technical tax accounting leader
• Lead quarterly and annual income tax provision under ASC 740
• Own current and deferred tax accounting, including effective tax rate analysis, deferred tax assets and liabilities, valuation allowance analyses, uncertain tax positions under ASC 740-10, and return-to-provision analyses
• Prepare and review tax-related financial statement disclosures for Forms 10-Q, 10-K, earnings releases, and other SEC filings
• Partner with Accounting and Finance teams on timely and accurate financial close and reporting
• Evaluate tax accounting impacts of legislation, accounting standards, regulatory developments, and business initiatives
• Lead worldwide direct tax compliance, including U.S. federal, state and local, and foreign income tax filings, estimated payments, extensions, and tax account reconciliations
• Oversee external service providers and ensure quality, accuracy, and timeliness
• Drive improvement across compliance processes, governance, documentation, and execution
• Embed AI, automation, and digital technologies into tax operations
• Implement AI-enabled solutions across tax provision, compliance, forecasting, technical research, documentation, and reporting
• Maintain governance, professional judgment, confidentiality, and internal controls for generative AI use
• Own the global tax reporting control environment, including SOX compliance
• Ensure processes, controls, and technical positions are documented, scalable, and audit-ready
• Lead tax support for external financial statement audits and internal audit activities
• Coordinate responses with external auditors and tax authorities
• Maintain relationships with auditors, advisors, and regulatory stakeholders

Senior Director, Global Tax Reporting

Marketing

• Develop and execute integrated 1:1, 1:few, and 1:many ABM programs that engage priority accounts, reach key buying-group members, generate qualified meetings, and create or accelerate pipeline.
• Design high-impact campaigns and bespoke experiences using personalized content, digital advertising, direct mail, events, executive engagement, custom landing pages, and coordinated Sales outreach.
• Translate account fit, product usage, intent, engagement, industry context, and buyer insights into tailored messaging, offers, content, and experiences.
• Partner with Sales to identify priority accounts and stakeholders, establish shared investment criteria, understand account-specific challenges, and align teams around high-value opportunities.
• Develop coordinated plays to open opportunities, expand customer relationships, advance active deals, and resolve misalignment as priorities or signals change.
• Develop campaign hypotheses, test channels and creative approaches, review account engagement and pipeline results, and continuously improve targeting, messaging, personalization, and program investment.
• Apply approved AI tools to account research, campaign development, personalization, analysis, and decision-making; validate outputs, mitigate risks, and experiment responsibly.
• Turn successful campaigns and experiments into repeatable frameworks, templates, measurement approaches, and playbooks adopted by Sales and Marketing teams.
• Recommend improvements to Dropbox’s ABM priorities, operating approach, and cross-functional ways of working.

Senior Account Based Marketing Manager

• Develop and execute integrated 1:1, 1:few, and 1:many ABM programs that engage priority accounts, reach key buying-group members, generate qualified meetings, and create or accelerate pipeline
• Design high-impact campaigns and bespoke experiences using personalized content, digital advertising, direct mail, events, executive engagement, custom landing pages, and coordinated Sales outreach
• Tailor messaging, offers, content, and experiences to specific accounts and buying roles using account fit, product usage, intent, engagement, industry context, and buyer insights
• Partner with Sales to identify priority accounts and stakeholders, establish shared investment criteria, understand account-specific challenges, and align teams around high-value opportunities
• Develop coordinated plays to open opportunities, expand customer relationships, advance active deals, and resolve changing account-priority misalignment
• Develop campaign hypotheses, test channels and creative approaches, analyze account engagement and pipeline results, and continuously optimize targeting, messaging, personalization, and investment
• Apply approved AI tools to account research, campaign development, personalization, analysis, and decision-making; validate outputs and mitigate risks
• Turn successful campaigns and experiments into repeatable frameworks, templates, measurement approaches, and playbooks for Sales and Marketing teams
• Recommend improvements to Dropbox’s ABM priorities, operating approach, and cross-functional ways of working

Manager

• Lead Dropbox’s enterprise competitive intelligence program across Dropbox Core, DocSend, Sign and Sign API, and Dropbox Protect
• Establish a company-wide operating model for collecting, prioritizing, analyzing, distributing, and measuring competitive intelligence
• Translate competitor launches, pricing and product changes, AI developments, customer feedback, and market shifts into actionable recommendations
• Produce executive briefings, competitive points of view, rapid-response analysis, battlecards, alerts, and market coverage
• Own and modernize Dropbox’s win/loss program and create feedback loops into positioning, enablement, product strategy, and go-to-market decisions
• Equip customer-facing teams to compete more effectively and strengthen differentiation, objection handling, field confidence, and competitive activation
• Use AI, automation, and modern research platforms to scale the program and maintain a trusted network of competitive contributors
• Partner with Sales, GTM Strategy, Product Marketing, Product, Research, Revenue Operations, Analyst Relations, and Communications

Principal, Market & Competitive Intelligence Manager

• Lead Dropbox’s enterprise competitive intelligence program across Dropbox Core, DocSend, Sign and Sign API, and Dropbox Protect
• Establish a company-wide operating model for collecting, prioritizing, analyzing, distributing, and measuring competitive intelligence
• Translate competitor launches, pricing and product changes, AI developments, customer feedback, and market shifts into actionable recommendations for Sales, GTM Strategy, Product Marketing, Product, and executive leadership
• Produce decision-ready intelligence, including executive briefings, competitive points of view, rapid-response analysis, battlecards, alerts, and market coverage
• Own and modernize Dropbox’s win/loss program in partnership with Sales, Revenue Operations, and Product Marketing
• Equip customer-facing teams to compete more effectively and strengthen differentiation, objection handling, field confidence, and product-specific competitive activation
• Use AI, automation, and modern research platforms to scale the program, establish success measures, and maintain a trusted network of competitive contributors

Solutions Engineer

• Serve as a trusted technical advisor to Dropbox customers, partners, and Direct Sales and Channel teams across Japan and Korea
• Lead technical discovery, solution design, product demonstrations, integration and security discussions, pilots, and proofs of concept
• Translate complex technical requirements into clear business outcomes
• Support strategic opportunities from early discovery through post-sales handoff
• Strengthen the technical capabilities of the partner ecosystem
• Design secure, scalable solutions across Dropbox products, add-ons, and third-party integrations
• Advise customers and partners on APIs, integrations, migration strategies, deployment approaches, and solution management and security
• Build technical relationships with IT, Security, Engineering, Operations, business leadership, and executive stakeholders
• Address technical objections and risk considerations
• Develop tailored workflows and solutions supporting measurable customer outcomes
• Enable Sales, Customer Success, service delivery partners, and channel partners through technical training, demonstrations, and reusable content
• Represent the customer voice to Product teams and leadership
• Participate in customer meetings, partner engagements, conferences, and industry events

Technical Solutions Specialist

Sales Operations Manager

• Act as the primary regional business partner for NAMER and EMEA Sales leadership
• Support sales planning, territory and quota execution, forecast interpretation, operational improvements, and strategic execution plans
• Drive account segmentation, territory planning, quota planning, pipeline health, forecasting hygiene, and cross-functional governance
• Own the Run-the-Business operating cadence, including forecast reviews, pipeline inspections, business reviews, and executive reporting
• Lead cross-functional initiatives with Sales, Marketing, Operations, Finance, Legal, HR, and Product
• Communicate complex business insights and recommendations through data-driven presentations and business reviews
• Own regional quota planning and allocation with Sales Leadership and Finance
• Partner with systems and data teams to automate reporting, pipeline hygiene checks, workflows, and exception tracking
• Analyze large datasets, validate AI- and dashboard-generated insights, and recommend improvements to sales performance and efficiency
• Serve as the primary business partner to regional Sales leaders and coordinate solutions across GTM systems, Enablement, Reporting, and Compensation

Senior Sales Operations Manager – NAMER/EMEA

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Engineering Manager

• Lead and grow a team of data engineers building and operating ingestion, transformation, orchestration, serving, and self-serve analytics layers
• Establish data quality practices covering lineage, freshness monitoring, anomaly detection, and quality metrics
• Lead the self-serve analytics platform to reduce bespoke requests and increase partner-team autonomy
• Own data-platform compute and storage efficiency while improving reliability
• Partner with Data Science, BIE, Analytics, Product, Data Platform, and the CTO organization on semantic layers, modeling standards, and data contracts
• Establish engineering practices including code review, testing, CI/CD for data, incident response, and postmortems
• Champion measured use of AI coding tools to improve engineering productivity
• Mentor and develop data engineers while fostering ownership, technical excellence, psychological safety, and continuous learning

Senior Manager, Data Engineering

• Data Quality & Observability: Establish and enforce a rigorous data quality culture: lineage, freshness monitoring, anomaly detection, and outcome-oriented, gaming-resistant quality metrics.
• Self-Serve Platform: Lead the engineering of the self-serve analytics substrate, reducing bespoke request volume and increasing partner-team autonomy.
• Cost & Efficiency: Own the unit economics of the data platform — compute and storage efficiency — and drive measurable improvements without sacrificing reliability.
• Cross-Functional Partnership: Partner deeply with Data Science, BIE, Analytics, Product, Data Platform, and the CTO org to define the semantic layer, modeling standards, and data contracts that make downstream work trustworthy and fast.
• Engineering Culture: Establish rigorous engineering practices — code review, testing, CI/CD for data, incident response, and postmortems — and champion the effective, measured use of AI coding tools to improve engineering productivity.
• Team Leadership: Lead, mentor, and grow a high-talent-density team of data engineers, fostering a culture of ownership, technical excellence, psychological safety, and continuous learning.

Product Operations

• Build, operate, and continuously improve the Product Marketing operating model
• Establish the lifecycle for messaging, positioning, and related PMM foundations
• Create and maintain a consolidated product roadmap
• Own the PMM-side launch strategy and governance system
• Partner with PMM, Solutions Marketing, Integrated Marketing, and more to codify roles and decision rights
• Build scalable templates, reporting, knowledge systems, and responsible AI or automation-enabled workflows

Software Engineering Intern, Summer 2027

Program Manager – Customers

Program Manager, Customers

Senior Partner Marketing Manager, AI – ISV Ecosystem

Senior Director, Global Tax Reporting

Senior Account Based Marketing Manager

Senior Account Based Marketing Manager

Principal, Market & Competitive Intelligence Manager

Principal, Market & Competitive Intelligence Manager

Technical Solutions Specialist

Senior Sales Operations Manager – NAMER/EMEA

Senior Sales Operations Manager – NAMER/EMEA

Senior Manager, Data Engineering

Senior Manager, Data Engineering

Senior Product Marketing Operations Manager