DraftKings Inc.

Customer Success Manager

• Setup and manage the performance of marketing campaigns across different teams
• Work cross-functionally with a broad set of Analytics, Product, and Engineering partners to incorporate user preferences, A/B tests, and product enhancements into channel plans
• Serve as the CRM operational lead during peak hours in the sports world (this role will be required to work nights/weekends and show a flexible schedule to respond to changing business needs)
• Execute structured A/B tests and lead analysis of results to maximize business impact
• Measure, report, and analyze campaign performance and test results, sharing learnings cross-functionally
• Work closely with the Marketing Creative team to deliver innovative, best-in-class creative concepts and designs
• Write emails, push notifications, SMS, and more aligned to our marketing standards and brand guidelines

CRM Associate

QA Engineer

• Test complex customer self-service and back-office applications.
• Support solution customization and rollout for new platform clients.
• Estimate, prioritize, plan and coordinate testing activities.
• Identify and communicate quality-related risks among project stakeholders.
• Collaborate with product managers and business stakeholders to improve requirements quality.
• Write testing documentation: test plans, test cases, and checklists.
• Report and track the life cycle of discovered bugs.

Senior QA Engineer

Backend Engineer

• Design and develop scalable back-end systems and APIs that power high-impact applications used by a large, engaged user base around the clock.
• Deliver production-ready code, driving forward new features and capabilities in a 24/7 sports betting environment.
• Prioritize agility and scalability equally to support rapid product rollouts while ensuring systems are built to pivot and perform at scale.
• Own the full software development lifecycle, from initial design through long-term maintenance, performance tuning, and reliability improvements.
• Triage, investigate, and resolve production issues with urgency, contributing to a culture of continuous improvement and operational excellence.
• Ensure all components are built to withstand high volume and real-time demands, optimizing for speed and efficiency.
• Collaborate cross-functionally to align technical execution with product goals, mentoring peers and driving quality standards across the team.

Senior Backend Engineer

Full-stack Engineer

• Define and evolve architectural solutions that improve system performance, scalability, reliability, and operational excellence
• Design and refine frameworks, tooling, and engineering standards that enhance system resilience and longterm maintainability
• Partner closely with Product, Infrastructure, and Platform teams to embed sound architectural principles into planning, design, and delivery
• Contribute hands-on to critical initiatives, including prototypes, proof-of-concepts, and production systems that demonstrate scalable, maintainable design
• Guide teams in adopting robust distributed system patterns, ensuring fault tolerance, observability, and operational maturity are built in from day one
• Provide thoughtful design reviews and technical guidance that raise the bar for engineering quality and consistency
• Collaborate with engineering leaders to align architectural decisions with business priorities and long-term platform strategy.

Software Architect

Growth Marketing

• Develop and execute digital media buying strategies across Paid Social, Programmatic, and Paid Search channels.
• Launch and optimize user acquisition campaigns to drive performance against key metrics and business goals.
• Design and implement A/B tests to uncover insights and continuously improve campaign effectiveness.
• Concept and deliver innovative ad experiences by partnering with Creative, Brand, and Product teams.
• Collaborate with Marketing, Operations, and Product teams to build campaigns that drive both acquisition and retention.
• Analyze campaign performance and share actionable insights with stakeholders, partnering closely with Marketing Analytics.
• Manage day-to-day communication with external agencies and media partners to ensure seamless execution and delivery.
• Leverage AI tools and technologies to enhance campaign performance, streamline workflows, and generate data-driven insights for optimization.

Senior Growth Marketing Associate

DevOps Engineer

• Lead SRE initiatives across multiple projects and products, collaborating with cross-functional teams to shape platform and infrastructure engineering efforts across the organization.
• Drive technical excellence by mentoring and guiding engineers, fostering a culture of continuous learning and innovation.
• Architect and automate self-healing, fault-tolerant infrastructure with declarative configurations, GitOps, and event-driven automation for scalable deployments across public clouds and on-premise.
• Design, develop, and maintain software-driven infrastructure automation to build internal tools and eliminate repetitive operational tasks.
• Own and drive decisions on product deployment, performance tuning, monitoring, and alerting to ensure high availability and system efficiency in production.
• Define key metrics and SLAs around new web services being created to support our rapid traffic growth.
• Design and implement monitoring and alerting strategies to enforce application SLAs.

Lead Site Reliability Engineer

Compliance

• Serve as primary point of contact for Responsible Gaming regulatory engagement
• Own and manage all recurring and ad hoc RG regulatory reporting across jurisdictions
• Interpret and translate jurisdiction-specific regulatory requirements
• Build and maintain a centralized repository of RG regulatory requirements
• Partner with Legal, Compliance, Product, Analytics, and Operations
• Support new market launches and monitor regulatory changes

Regulatory Compliance Manager

Risk

• Manage a team of Risk Associates to conduct investigations of escalated alerts and potential suspicious activity and fraud.
• Help deliver world-class experiences for customers.
• Ensure compliance with anti-money laundering regulations and best practices.
• Mentor and develop associates through continuous feedback, check-ins, and ongoing mentorship.
• Leverage various tools, systems, and reports to detect and uncover fraud trends.
• Review player deposit and withdrawal transactions for potential fraud.
• Work closely with Fraud Support and Customer Experience to resolve player restrictions.
• Identify methods for fraud detection and prevention.
• Provide recommendations supported by data in implementing new fraud alerts and controls.

Risk Operations Lead

Analyst

• Design, execute, and measure A/B tests to evaluate sportsbook features, customer experiences, and operational strategies.
• Partner with Operations, Product, and Data Science to translate business goals into analytical frameworks, success metrics, and measurable outcomes.
• Analyze customer behavior, betting patterns, and product performance to uncover trends and inform strategic priorities.
• Collaborate with the Operations Team to shape and drive the Merchandising roadmap through data-backed insights.
• Build automated dashboards and tools that enable stakeholders to monitor performance and identify opportunities in real time.
• Deliver clear, compelling analyses, experiment readouts, and presentations that influence cross-functional decision-making.

Lead Analyst, Sportsbook Merchandising

Operations

• Manage market activity including market creation, market configuration, coordinate launch timing and conduct settlement procedures.
• Provide operation support to Exchange Members on connectivity, market metadata, and market resolution.
• Conduct real-time market surveillance coverage to identify anomalies and escalate trade practice violations.
• Monitor market activity to track KPIs and produce reports for internal analytics.
• Collaborate with the engineering and market structures team on operational requirements for new features and launches.
• Manage the relationship with the Exchange’s Clearinghouse partner to ensure timely and accurate funding for Exchange Member accounts.
• Working with ecosystem partners to ensure that markets are operating smoothly with sufficient liquidity.

Associate, Market Operations

• Transform complex product and customer data into actionable insights that inform roadmap prioritization and product strategy.
• Partner with cross-functional teams to evaluate feature performance, identify opportunities, and drive measurable improvements in customer engagement.
• Design, execute, and analyze A/B tests, translating results into clear recommendations that shape future product development.
• Build and enhance scalable reporting frameworks to monitor product health, customer behavior, and key performance metrics.
• Conduct deep-dive analyses on customer journeys and product experiences to uncover trends and inspire new ways of thinking.
• Define data requirements and collaborate with Data Engineering partners to ensure reliable, high-quality datasets.

Analyst II, Sportsbook

• Lead and develop a team of Trading Compliance Specialists, overseeing daily operations and prioritization in a fast-paced environment
• Oversee Trading Compliance across key areas, including trading incident investigation and remediation, event and market compliance monitoring, and house rules governance
• Act as an escalation point for high-risk or complex issues, stepping in to support decision making, strategy, and remediation efforts when needed
• Partner closely with Trading and cross-functional teams to ensure regulatory alignment, providing guidance and challenge where needed
• Improve and scale processes, including by leveraging new technologies, to enhance consistency in decision-making, operational efficiency, and risk management across Trading Compliance
• Support regulatory interactions, audits, and key initiatives such as new market launches and product changes, ensuring trading-related compliance readiness and execution.

Manager, Regulatory Compliance

Product Manager

• Own the end-to-end product lifecycle
• Translate business goals into product requirements
• Lead cross-functional collaboration with Engineering, Analytics, UX
• Drive experimentation and continuous improvement
• Balance short-term results with long-term vision
• Stay ahead of industry trends

Product Manager II

Manager

• Lead the development and execution of government affairs strategies across multiple states, aligning policy initiatives with business objectives.
• Analyze proposed legislation and regulatory frameworks, delivering strategic recommendations that influence business outcomes.
• Own relationships with legislators, regulators, and key external stakeholders to advance policy priorities and strengthen industry positioning.
• Oversee and coordinate multi-state legislative efforts, including managing contract lobbyists and external partners.
• Represent the organization in legislative hearings, regulatory meetings, and industry forums, serving as a trusted subject matter expert.
• Partner cross-functionally with Legal, Communications, and Commercial teams to ensure aligned messaging and integrated advocacy strategies.
• Monitor and anticipate regulatory and political developments, proactively identifying risks and opportunities across jurisdictions.

Senior Government Affairs Manager

Platform Engineer

• Contribute to the full development lifecycle—from design to implementation, testing, deployment, and maintenance.
• Write clean, efficient, and scalable code in C# and .NET Core, applying best practices for maintainability and performance.
• Build and enhance platform infrastructure through software development, enabling reliable and efficient engineering workflows.
• Apply GitOps methodologies to streamline deployment processes and manage infrastructure as code.
• Operate and optimize Kubernetes-based infrastructure, automating deployments using Helm Charts.
• Collaborate with stakeholders to gather requirements and deliver solutions that support business and technical goals.
• Conduct code reviews and mentor junior engineers, contributing to the growth of team capabilities.
• Champion platform reliability and scalability through thoughtful architecture, tooling, and automation.