DraftKings Inc.

Operations

• Manage and execute pricing of player salaries
• Use data and merchandising strategies to inform contest selections available to players
• Ensure contest mixes are properly executed and monitor contest entries
• Repost contests as needed to drive participation and achieve targets
• Identify opportunities to streamline operational processes
• Collaborate with key stakeholders to optimize merchandising strategies
• Monitor contest entries and identify opportunities to enhance operational efficiency

Operations Associate

Engineering Manager

• Lead day-to-day operations for an Engineering team, including planning, prioritization, execution, delivery, and team rituals
• Build and develop a high-performing team through hiring, onboarding, coaching, feedback, performance management, and career development
• Own the team’s platform roadmap and priorities while balancing stakeholder commitments with long-term scalability, reliability, extensibility, and developer experience
• Collaborate cross-functionally with stakeholders to understand product strategies, integration needs, technical constraints, and future growth plans
• Translate shared needs into reusable services, APIs, tools, and self-service capabilities
• Facilitate architectural discussions and design sessions covering service contracts, platform standards, integrations, migrations, and technical tradeoffs
• Serve as the technical point of accountability and contribute to code reviews, architecture decisions, and complex troubleshooting
• Promote engineering and operational excellence across reliability, performance, scalability, observability, security, documentation, automation, and continuous improvement

Software Engineering Manager

Data Coordinator

• Monitor and verify the accuracy of live game data feeds during games
• Ensure consistency across internal systems and external platforms
• Identify and resolve data discrepancies in real time by cross-checking multiple data sources
• Identify opportunities to streamline operational processes
• Collaborate with internal teams to escalate and resolve data-related issues
• Stay current on game schedules, team rosters, rule changes, and key performance metrics
• Interpret data accurately in the context of live e-sports games

Procurement

• Lead and develop a Procurement team supporting Technology & Product
• Own procurement strategy, supplier ecosystem, and sourcing roadmap across technology and product categories
• Partner with executive and senior leaders across Technology, Product, Engineering, Data, Information Security, IT, Finance, and Legal
• Lead complex sourcing initiatives and negotiations for software, cloud, licensing, AI, data, and global technology services
• Develop commercial structures covering licensing models, consumption commitments, pricing, ramp schedules, price protections, service levels, and performance measures
• Apply spend, demand, utilization, benchmark, and supplier-market analyses to identify optimization and rationalization opportunities
• Coordinate with Legal, Finance, Information Security, Privacy, Compliance, and Technology stakeholders on contractual, regulatory, cybersecurity, and third-party risks
• Represent Procurement as a strategic advisor to Technology & Product leadership
• Advance enterprise-wide procurement standards, tools, and ways of working

Director, Procurement – Technology & Product

Product Designer

• Lead design for complex product surfaces, platform capabilities, or strategic initiatives with broad business and cross-team impact
• Collaborate with leaders across Product, Engineering, Research, Analytics, Operations, and partner product teams to shape vision and strategy
• Structure actionable design approaches for complex workflows, shared systems, and scalable experiences
• Deliver high-quality design from concept through execution while balancing user needs and business goals
• Guide teams in applying and evolving design system patterns, platform standards, and reusable interaction models
• Influence product and design direction through storytelling, framing, and strategic critique
• Partner with Engineering on technical constraints, dependencies, and implementation tradeoffs
• Set quality standards, provide detailed design feedback, and elevate peers and junior designers
• Mentor designers and help grow the broader design organization’s culture, craft, and impact

Lead Product Designer, Core Journey

Platform Engineer

• Design, build, and maintain backend systems, APIs, and automation workflows powering AI-driven applications
• Develop custom integrations and connectors between internal services and external APIs
• Build and operate enterprise knowledge systems, including similarity search, vector databases, and retrieval pipelines
• Improve reliability, performance, and scalability of automation and workflow systems
• Implement observability, logging, alerting, and business metrics
• Contribute to platform tooling using full-code solutions and workflow automation platforms such as n8n
• Deliver clean, testable, production-ready code with documentation and operational guides
• Communicate technical concepts to engineering and non-engineering audiences

Software Engineer, AI Platform

• Lead cross-functional initiatives supporting the Customer Organization from planning through execution.
• Partner with stakeholders to define project scope.
• Build and maintain project plans, governance routines, and stakeholder communications.
• Track and communicate decisions, progress, risks, issues, and project updates with stakeholders and leadership teams.
• Identify opportunities to improve planning, execution, and operational processes.

Customer Strategy & Operations Specialist

Events

• Coordinate events and experiences for our top customers.
• Manage vendor relationships and support the planning and execution of large-scale events.
• Communicate with our players to plan their itineraries and ensure a smooth travel experience.
• Help design internal and external events that showcase the DraftKings brand.
• Support the production planning aspect of events, including working with agencies to source hotels, partnering with Legal to finalize contracts, and assisting with budget management.
• Represent the DraftKings brand at events while helping deliver exceptional hospitality experiences.

Events & Experiences Associate

Community Manager

• Respond to customer questions across the DK Assist social channels with speed, empathy, and accuracy, delivering a best-in-class customer experience.
• Create timely, engaging social content that reflects our brand voice, sparks conversation, and strengthens customer sentiment.
• Partner closely with the Social Media and Customer Experience Teams to ensure consistent messaging and a seamless customer journey across social touchpoints.
• Identify trends, emerging conversations, and opportunities to proactively engage our community with relevant content.
• Balance customer support with community engagement by turning everyday interactions into meaningful brand moments.
• Help grow our social presence by applying platform best practices that increase engagement, strengthen community relationships, and reinforce trust in the DraftKings brand.
• Support a rotating schedule that may include weekdays, evenings, weekends, and holidays to provide timely coverage across our social channels.

Community Associate

Executive

• Actively prospect, attract, and develop new VIP customers in your region.
• Ideate, create, and execute regional DraftKings customer acquisition events.
• Implement a localized go-to-market strategy and develop VIP acquisition events, promotions, and offers.
• Manage and monitor the implementation of the business plan to achieve planned revenue and profits.
• Contribute to net revenue, process, and compliance initiatives while executing against all VIP policies and guidelines including responsible gaming policies.
• Create a Player experience that will drive high levels of brand advocacy.

New Business Executive, Predictions

Associate

• Engage with high-potential customers through various communication channels
• Evaluate customer's potential for placement in the DraftKings VIP Program
• Develop and optimize strategies for customer engagement and qualification
• Compile feedback to support improvements to the onboarding process
• Contribute to business acquisition efforts for new state product launches

VIP Lifecycle Associate, Predictions

• Own the execution of end-to-end exchange market operations.
• Lead complex operational investigations by monitoring trading activity.
• Analyze market and operational performance to identify trends and recommend improvements.
• Partner with various teams to support new market launches and improve operational tooling.
• Drive continuous improvement by strengthening documentation and refining workflows.

Market Ops Specialist – On Shifts

New Business Executive

Full-stack Engineer

• Lead the design and delivery of scalable iOS build and release tooling, including Azure DevOps pipelines, build caching, release automation, shared scripts, reusable tasks, variable groups, and consistent build-system configurations across teams.
• Advance CI/CD performance and efficiency by evaluating emerging tooling, reducing build times, eliminating unused capacity, and tracking impact with measurable metrics.
• Set and uphold coding standards, architecture patterns, and best practices across the iOS engineering team.
• Collaborate with Product Managers, DevOps and backend engineers and tech leads to align technical solutions and tooling direction with business goals and the broader mobile platform strategy.
• Mentor and coach iOS engineers, fostering a culture of collaboration, growth, and technical excellence.
• Monitor and optimize app performance, stability, and release processes to ensure smooth, reliable deployments.
• Stay current with iOS platform updates, tools, and emerging trends, introducing innovative solutions that keep our apps ahead of the curve.
• Partner with leadership to shape product roadmaps and contribute to the long-term mobile strategy.

Operations Associate

Software Engineering Manager

Data Coordinator

Director, Procurement – Technology & Product

Lead Product Designer, Core Journey

Software Engineer, AI Platform

Customer Strategy & Operations Specialist

Events & Experiences Associate

Community Associate

New Business Executive, Predictions

VIP Lifecycle Associate, Predictions

Market Ops Specialist – On Shifts

Community Associate

New Business Executive

Lead iOS Engineer