DoorDash

Communications

• Draft and edit internal communications including announcements and leadership messages
• Support execution of high-priority communications and organizational updates
• Manage timelines and coordinate communications across stakeholders
• Synthesize inputs from partners to shape messaging
• Identify communication gaps and propose solutions
• Support preparation for company-wide communications moments

Associate – Internal Communications

Operations

• Manage daily operations of a pod of Senior Support Specialists
• Ensure adherence to performance metrics and quality standards
• Leverage AI-enabled tools for operational efficiency and issue resolution
• Conduct regular performance audits and manage team accountability
• Serve as the first-line incident lead during operational disruptions
• Create and maintain documentation for operational consistency
• Monitor dashboards to solve marketplace problems proactively

Team Lead, Live Operations

Account Manager

• Help develop growth plans and spearhead daily execution for a portfolio of brands
• Engage partners in growth strategy conversations
• Introduce and execute new DoorDash product opportunities
• Execute co-marketing campaigns with partners
• Develop and foster partner relationships with C-suite
• Conduct Business Reviews with partners
• Drive forward operational improvement with partners
• Work cross-functionally with Product, Operations, Marketing, and Sales teams

Senior Associate – Enterprise Account Management

Account Executive

• Identify, prospect, and engage high-value, enterprise-level organizations
• Cultivate strong relationships with senior executives and decision-makers
• Understand the unique needs of enterprise clients and tailor solutions
• Lead the sales process from initial outreach through to negotiation and closure
• Identify opportunities within key accounts for incremental revenue
• Collaborate closely with internal stakeholders to drive alignment
• Collaborate with leadership to design go-to-market strategies
• Maintain accurate forecasts and pipeline management using CRM tools
• Stay updated on market trends and competitive landscape
• Achieve or exceed sales quotas and KPIs

Senior Strategic Partnerships Sales Executive

• Define the annual sales vision and strategy
• Set and manage quarterly sales goals
• Establish operational governance
• Build a functioning inbound engine
• Drive sales acceleration initiatives
• Lead discovery on AI tools to drive improvements

Manager, Sales Strategy – Operations, Commerce Platform

• Translate high-level company objectives into actionable quarterly sales goals
• Help establish demanding quarterly sales targets
• Run Weekly Business Reviews for tracking leads, opportunities, and deals
• Improve sales efficiency through tooling and systems updates
• Lead discovery on latest AI tools for sales productivity improvements

Associate Manager, Sales Strategy & Operations – Commerce Platform

Program Manager

• Scale and mature the operating frameworks that govern how software is planned, tested, launched, and supported in production
• Establish design review, security review, and release readiness frameworks for higher-risk technical changes
• Embed security, compliance, and operational readiness into delivery workflows so they happen by default, not as last-minute checks
• Build mechanisms and tools that improve T&I efficiency with measurable outcomes, including automation for routine coordination and delivery visibility
• Improve visibility into technical debt, architectural dependencies, and cross-team impacts early enough to influence planning and prioritization
• Partner with engineering leaders to make critical operating rigor consistent without slowing teams down
• Improve technical delivery workflows, visibility, and governance across Jira, Slack, Workday, and other enterprise tools
• Own the incident response program and continuous improvement mechanisms that strengthen resilience over time

Senior Program Manager, Tech & Insights

Brand Manager

• Set the strategic foundation for DoorDash’s most important campaigns
• Define core insight and strategic territory for creative
• Influence direction before work moves into execution
• Translate insights into strategic territories and briefs
• Collaborate with Creative and agency partners on culturally relevant work
• Own campaign ecosystems ensuring end-to-end cohesion
• Build and evolve DoorDash’s brand foundations
• Shape market introductions for new products

Manager, Brand Strategy

People Operations

• Own and execute process transformation initiatives across People functions (e.g., HR, Talent Acquisition, onboarding, lifecycle processes)
• Analyze current-state processes to identify inefficiencies, root causes, and automation opportunities
• Redesign workflows using continuous improvement methodologies (e.g., Lean, Six Sigma) to reduce friction and cycle times
• Partner with Product and Engineering to deliver scalable, tech-enabled solutions
• Drive change management for new processes, including stakeholder alignment, communication, and rollout planning
• Assess change impacts, identify risks, and build mitigation plans to support successful implementation
• Develop enablement materials (e.g., playbooks, training, guidance) to ensure teams can effectively adopt new processes
• Define and track success metrics (e.g., time savings, SLA improvements, quality, adoption) and iterate based on results
• Facilitate cross-functional working sessions to align on requirements and move initiatives forward
• Build and maintain dashboards or reporting to monitor process performance and identify gaps
• Ensure solutions are intuitive, scalable, and drive sustained behavior change and improved employee experience

Senior People Process Optimization Strategist

Collections

• Oversee collection of past due invoices primarily through phone calls and emails
• Research and resolve invoice/payment settlement disconnects, past due invoices, deductions, on account cash, etc.
• Research credits for pricing discrepancies and disputes
• Resolve queue and general inbox customer inquiries
• Build and maintain loyal relationships with customers
• Monitor customer delinquency and report material payment delays to the immediate manager
• Continually evaluate the processes and systems utilized and prepare well researched recommendations for enhancements
• Maintain accurate, organized, and complete customer files that assist in providing superior service to our customers

Collections Analyst

Engineer

• Assisting sales reps in handling any technical or product questions and blockers in the sales cycle
• Joining sales calls with merchants to understand their business and technology stack
• Creating and communicating solutions that align merchants' needs and goals to our marketing offering
• Driving sales by assisting in qualifying and closing deals from a technical standpoint, collaborating with sales and development partners
• Becoming a subject matter expert on the DoorDash Advertising product suite, including campaign performance and upsell opportunities
• Creating and delivering customized performance reviews, product demos, and proof of concepts
• Influencing the product roadmap by aggregating merchant feedback calls

Value Engineer – Ads & Promos

Manager

• Lead and develop part of the US Cyber Defense team, including incident responders, threat hunters, threat intelligence specialists, investigators, and automation-focused engineers.
• Serve as a hands-on people leader, supporting team well-being, performance, career growth, and day-to-day execution.
• Hire, mentor, and develop security professionals, fostering a culture of continuous learning, resilience, knowledge sharing, and strong collaboration.
• Ensure the team is working on the highest-priority items from a shared global backlog, with clear priorities and sustainable work-in-progress limits.
• Partner with the Senior Manager and team leads across the UK, Finland, and India to coordinate ownership, resolve resourcing questions, and maintain strong cross-regional execution.
• Lead the response to information security incidents, including investigation, containment, recovery, and follow-through on lessons learned.
• For certain high-priority or high-impact incidents affecting US-based functions, serve as Incident Commander and coordinate response activities with relevant teams.
• Support communications with US stakeholders during incidents, including executive updates when needed.
• In partnership with Legal, support engagement with US authorities where required.
• Track, monitor, and report team metrics and operational outcomes for business reviews and Cyber Defense reporting.
• Execute business-critical projects and operational improvements that strengthen the effectiveness of the Cyber Defense program.
• Help mature team processes, playbooks, and coordination models in support of a global, follow-the-sun response function.