Distro

Manager

• Act as the lead functional and technical contact for channel partners and direct customers within the assigned region.
• Provide product demonstrations, solution alignment, and assistance with customer requirements gathering.
• Lead end-to-end implementations, ensuring delivery of all documentation (project plans, blueprints, gap-fit analyses, test cases, and sign-offs).
• Support partners through recurring training webinars, on-demand e-learning content, and knowledge-sharing forums.
• Promote and monitor certification compliance among partners as outlined in partnership agreements.
• Identify and pursue upsell and cross-sell opportunities within the existing customer base.
• Maintain accurate project records and updates within the CitiXsys Project Management System.
• Work with the Product Development team to stay current on new features and communicate enhancements to partners.
• Support the sales process by contributing to RFP responses and presenting compelling value propositions.
• Create and maintain knowledge base articles and internal resources based on partner and customer feedback.
• Represent CitiXsys at industry events, partner meetings, trade shows, and product seminars.

Consulting Manager

SEO Marketing

• Comprehensive audits: indexability, crawl budget, website architecture.
• Optimization of Core Web Vitals and mobile-first strategies.
• JavaScript SEO management (SSR, hydration issues).
• Implementation of schema markup (FAQs, How-Tos, Product, Organization, Author).
• Analysis of logs, sitemaps, robots.txt, and indexing monitoring.
• Coordination with product and development teams.
• Intent-based strategies for optimized content (SEO + GEO).
• Creation of pillar pages and semantic clusters.
• Conversational content (FAQs, Q&As, guides).
• Optimization for LLM citations.
• E-E-A-T: authority, sources, clarity, and verifiability.
• Supervision and writing in Spanish and English.
• GEO/LLM optimization (core of the role).
• Quality strategies: Digital PR, guest posting, brand mentions.
• Link profile evaluation (toxicity, relevance).
• Building topic authority.
• Analysis, reporting, and experimentation.
• Advanced use of GSC, GA4, Ahrefs, Semrush, Screaming Frog, and Looker Studio.

Full-Stack SEO, GEO Specialist, Bilingüe

Translator

• Provide real-time language support between English-speaking professionals and Spanish-speaking individuals across various contexts
• Deliver accurate consecutive interpretation between English and Spanish speakers
• Maintain strict first-person interpretation, preserving intent, tone, and register
• Support diverse communication scenarios, including medical, service, or administrative interactions
• Uphold confidentiality requirements, including compliance with HIPAA-aligned standards when medical topics arise
• Correctly use context-appropriate terminology (including medical terminology when applicable)
• Apply professional note-taking and active listening to ensure precise renditions
• Request repetition only when strictly necessary
• Use online dictionaries or glossaries as needed without disrupting service flow
• Adhere to project-specific protocols provided during Service Onboarding.

Bilingual Interpreter – English, Spanish

Insurance

• Servir como punto de contacto principal para clientes existentes vía teléfono, correo y sistemas internos
• Responder de forma rápida y profesional a consultas sobre pólizas, coberturas y servicios de la agencia
• Gestionar múltiples solicitudes relacionadas con pólizas: actualizaciones, cambios, aclaraciones y seguimiento
• Mantener registros precisos y actualizados en los sistemas de gestión de la agencia
• Asegurar que todas las comunicaciones cumplan con políticas internas y requisitos regulatorios
• Dar seguimiento a pendientes para garantizar tiempos de respuesta adecuados
• Proporcionar un servicio excepcional que fortalezca la relación y retención a largo plazo con los clientes

Representante de atención al cliente – insurance

Customer Support

• Answer incoming calls and conduct partial intake using a provided script.
• Collect, organize, and maintain client documents.
• Prepare cases for attorney review once all documentation is complete.
• Utilize Best Case software for case management.
• Manage approximately 50–70 calls per month, depending on advertising volume.
• Collaborate with attorneys and paralegals to ensure timely case progression.
• Maintain accurate records and follow up with clients as needed.

Bilingual Case Manager – Legal, Customer Service Experience

• Analizar campañas de Paid Media y SEO.
• Optimizar KPIs (CPL, CAC, ROAS, conversiones).
• Auditar GA4, eventos y conversiones.
• Analizar el funnel completo.
• Identificar oportunidades de mejora.
• Medir impacto real en negocio.
• Soporte analítico a decisiones estratégicas.

Senior Especialista en Data, SEO/SEM

Full-stack Engineer

• Entregar funcionalidades rápidamente y desarrollar la plataforma continuamente.
• Diseñar y desarrollar funcionalidades completas: frontend (Next.js), backend (FastAPI, Supabase).
• Identificar procesos manuales perjudiciales para automatizarlos (implementación, pruebas, monitorización).
• Crear patrones reutilizables para integración de datos, webhooks, autenticación y sincronización.
• Lanzar funcionalidades, automatizar su implementación y extraer patrones de mejora.
• Diseñar API para ATS, HRIS, LinkedIn, proveedores de correo y futuras integraciones.
• Desarrollar controladores para webhooks, flujos de autenticación (OAuth, JWT) y sincronización de datos.
• Asegurar que las integraciones sean testeables, observables y resilientes desde el inicio.
• Implementar monitorización, autorreparación y configuración de seguimiento para cada función.
• Automatizar despliegues y crear herramientas internas para despliegues seguros y sin fricciones.
• Solicitar ayuda para configurar observabilidad y posteriormente automatizarla.

Full Stack Developer

QA Engineer

• Perform mandatory notifications of incidents and adverse events to ANVISA and manufacturers in accordance with RDC 67/2009.
• Periodically monitor regulatory portals (NOTIVISA / ANVISA / Ministry of Public Health) and track safety/tecnovigilance alerts.
• Act as the point of contact with regulatory authorities, manufacturers, distributors, healthcare professionals and customers regarding adverse events, technical complaints and post-market actions.
• Maintain and update controls for complaints, field actions, stop shipments, thefts and losses.
• Continuously evaluate the safety and performance of marketed medical devices.
• Analyze post‑marketing data and trends, providing input to the Quality System.
• Update regulatory processes arising from post‑market actions, ensuring regulatory compliance and traceability.
• Interface with Marketing, Service and Sales to analyze trends and support decision-making.
• Periodically review the Official Gazette and the ANVISA portal regarding product registrations and publications from competing companies.
• Control protocols and documents submitted to ANVISA.
• Prepare low- and medium-complexity regulatory processes (registration changes requiring scheduled and/or immediate implementation).
• Update control spreadsheets for products registered with ANVISA.
• Update Technical Dossiers for products registered with ANVISA.
• Interface with all company departments, distributors, service providers and suppliers.
• Skills:
• Candidate must possess, at minimum (but not limited to) the following skills: analytical ability, discipline, flexibility, and customer focus.
• Competencies:
• Candidate must possess, at minimum (but not limited to) the following competencies:
• Knowledge of key ANVISA legislation related to the business.
• Knowledge of Quality Management Systems, Pharmacovigilance or Technovigilance.

Regulatory Affairs Analyst – Quality Assurance (Mid-level)

Paralegal

• Draft California probate pleadings (Petitions, Notices, Letters, I&A coordination, distributions).
• Draft conservatorship pleadings (GC‑310/320, GC‑335, Care Plans, accountings, annual filings).
• Track deadlines, probate notes, notices, and service requirements.
• Calendar hearings and statutory deadlines under California rules.
• Coordinate with courts, clerks, examiners, and investigators.
• Provide real‑time attorney support during overlapping hearings.
• Manage cases in Clio Manage and maintain compliant electronic files.

Paralegal – Probate & Conservatorship

• Schedule and manage payroll for multiple clients.
• Manage the workflow to ensure all payroll transactions are processed accurately, on time, and in compliance with regulations.
• Understand payroll taxation.
• Accurately process calculations for wage garnishments, child support orders, and tax liens.
• Prepare accurate and timely quarterly and annual reports.

Junior Payroll Associate, Customer Service

Recruitment

• Design and execute recruitment strategies aligned with staffing needs, growth plans, and succession planning.
• Monitor anesthesia labor market trends and adapt recruiting approaches accordingly.
• Source CRNAs and anesthesiologists through professional networks (AANA, ASA), job boards, referrals, and social media.
• Build relationships with training programs to strengthen pipelines for new graduates, residents, and fellows.
• Conduct comprehensive screening to assess clinical background, licensure, site alignment, and scheduling preferences.
• Present qualified candidates to stakeholders, coordinate interviews, and support selection decisions.
• Maintain proactive communication with candidates, setting clear expectations on scheduling and site opportunities.
• Serve as the provider’s single point of contact during credentialing, ensuring a smooth transition.
• Track recruiting activity and performance metrics (time-to-fill, pipeline health, conversion rates, retention trends).
• Maintain accurate candidate records in ATS/CRM systems, ensuring audit-ready documentation.
• Collaborate with operations teams (credentialing, scheduling, compliance) to meet readiness-to-start timelines.
• Represent VRAA at networking events and conferences to expand brand presence.

Anesthesia Provider Recruiter

Support Engineer

• Administer Exchange Online, Active Directory, SharePoint, and associated permissions.
• Perform advanced troubleshooting for Material, Zoom, RingCentral, and Caller Verify.
• Configure and maintain RingCentral call queues, groups, licensing, and site business hours.
• Configure and manage PrinterCloud, including driver profile creation, driver deployments, membership assignments, and assigning static IP addresses in collaboration with Network Services.
• Manage ShareFile administration and support, assisting users with access, data transfer, and permission management.
• Manage and support Monday.com, including user permissions, integrations, and automation setup.
• Configure and maintain Active Directory permission groups to ensure users only have access to folders and files relevant to their roles.
• Maintain logon scripts and drive mappings for users across Citrix and Cloudflare environments.
• Route and categorize tickets to appropriate departments (Business Systems, Infrastructure, Data & Development, etc.).
• Perform Citrix profile rebuilds and file, folder, and data recovery during restoration and backup processes.
• Oversee hardware and software procurement for new hires and coordinate retrievals for offboarding.
• Mentor Tier 1 technicians and provide process guidance.
• Coordinate workflow management within the Tier 1 Specialists.
• Coordinate with client executives and other IT departments to ensure environmental stability and performance.

Senior IT Support Analyst

Lead Generation

• Coordinate execution of marketing campaigns across email, CRM, and outbound channels
• Support creation and distribution of marketing materials (one-pagers, decks, service summaries)
• Maintain campaign calendars, task lists, and timelines
• Ensure messaging and materials align with service offerings and delivery readiness
• Own CRM hygiene, including leads, contacts, accounts, and opportunities
• Manage lead routing, assignment, and status tracking
• Support sales and outreach teams with pipeline updates and follow-ups
• Build and maintain basic reports and dashboards for visibility
• Monitor how leads move from marketing to sales to service delivery
• Identify breakdowns in follow-up, tracking, or handoff
• Escalate issues and propose process improvements
• Ensure data accuracy so leadership can trust reporting
• Campaigns launch on time with clean execution
• Leads are tracked, routed, and followed up without gaps
• CRM data is accurate and trusted by leadership
• Sales and service teams are not chasing information
• The Growth Quarterback can focus on alignment and momentum — not cleanup