Distro

Bilingual Case Manager – Legal, Customer Service Experience

Distro

full-time

Posted on:

Location Type: Remote

Location: Peru

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Salary

💰 $2,000 per month

Job Level

Junior

About the role

  • Answer incoming calls and conduct partial intake using a provided script.
  • Collect, organize, and maintain client documents.
  • Prepare cases for attorney review once all documentation is complete.
  • Utilize Best Case software for case management.
  • Manage approximately 50–70 calls per month, depending on advertising volume.
  • Collaborate with attorneys and paralegals to ensure timely case progression.
  • Maintain accurate records and follow up with clients as needed.

Requirements

  • Bilingual (English and Spanish)
  • 1+ years of experience in legal or customer service
  • Proficiency in Best Case software
  • Ability to manage high call volumes
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case managementdocumentation preparationintake procedures
Soft Skills
communicationorganizationcollaborationclient follow-up