Depop

Product Designer

• Craft Strategy and Vision: Collaborate with the product trio to define and evolve the strategy for customer support, aligning with user needs and Depop’s overarching goals.
• Drive Vision-Aligned Design: Design experiences that simplify and enhance Depop's customer support ecosystem, aligning with our product vision. e.g. our Help Centre, dispute resolution processes, and reporting functionalities
• Optimise In-App and Web Channels: Synthesising qualitative and quantitative data, to expand and refine the support experience.
• Develop Cross-Functional Collaboration: Build tools and features that empower not only the user, but also our support agents. Work closely with stakeholders to agree service design processes that underpin the user’s experience.

Senior Product Designer

Marketing Operations

• Guide Marketing through quarterly and annual planning, ensuring clear objectives, priorities, and alignment
• Alongside functional leads, translate strategy into structured, executable, feasible plans with clear ownership, sequencing, and decision points
• Establish and evolve effective ways of working and operating rhythms across our geographically dispersed (London & NY) marketing functions
• Continuously improve the operating model to increase focus, speed, and predictability
• Introduce lightweight planning structures that support experimentation (e.g. test-and-learn cycles, campaign iteration loops)
• Ensure marketing plans are grounded in clear performance frameworks (e.g. campaign goals, success metrics, attribution approach)
• Act as the “glue” across marketing channels and teams
• Ensure execution is supported by clear, scalable workflows internally and with our parent company
• Drive alignment and ensure clear prioritisation and trade-offs are made to create more significant impact
• Streamline or automate repeatable operational tasks to improve speed and efficiency
• Lead XFN programmes on behalf of Marketing
• Craft and share high quality communications that succinctly deliver key messages to broad audiences including senior executives
• Identify and iteratively improve our lean operational processes, tools and guardrails
• Partner with Insights to ensure performance data, dashboards, and measurement frameworks are accessible and actionable
• Identify, implement and optimise scalable opportunities
• Embed AI and automation into marketing operations workflows
• Coach and support teams to adopt better operational practices and continuously improve execution and contribute to the Internal Ops Community of Practice

Marketing Operations Lead

Financial Planning and Analysis

• Own the end-to-end project management for Depop of the finance systems integration workstream, including programme planning, milestone tracking, risk and issue management.
• Serve as the primary finance representative in cross-functional integration workstreams, ensuring Depop's finance priorities, constraints and timelines are clearly communicated and advocated for
• Lead a review of current finance processes, systems and data flows, producing clear documentation of the as-is state as a baseline for integration planning
• Identify process gaps, risks and interdependencies arising from the transition to new ERP and S2P systems, and develop mitigation plans in collaboration with internal teams
• Lead the design and implementation of new finance processes and controls required as a result of system changes or new group-level requirements, ensuring they are practical, scalable and well-documented
• Coordinate Depop's readiness for key integration milestones including data migration, system configuration sign-off, user acceptance testing (UAT) and go-live
• Act as a change management lead for the finance team through the transition — developing communication plans, coordinating training, and supporting colleagues in adopting new ways of working
• Build and maintain strong working relationships with counterparts on the systems integration team, advocating clearly for finance's priorities, constraints and ways of working
• Maintain a clear view of business continuity risks during the transition period and work proactively to ensure finance operations remain stable throughout

Finance Integration Lead

Strategy

• Drive the development of Depop’s long-term strategy , applying in-depth understanding of competitor and geographic dynamics
• Lead critical elements of the company planning process , supporting prioritisation and trade-offs across senior leadership
• Act as a strategic partner to the Chief Marketing Officer , shaping marketing strategy across growth, brand and investment decisions, and helping to set priorities while ensuring alignment with the company strategy
• Advise and influence senior stakeholders across the business, providing both strategic guidance and hands-on problem solving
• Lead high-impact, cross-functional strategic initiatives , taking ideas from early-stage problem definition through to clear direction and handover to execution teams
• Drive alignment across teams, facilitating complex discussions and navigating competing priorities to enable effective decision-making
• Communicate strategy and performance clearly, building compelling narratives for Executive, Board and company-wide audiences
• Improve how the organisation operates, strengthening planning processes, decision-making and cross-functional ways of working

Strategy Director – US Based 12 Month Contract

Performance Marketing

• Support in the day-to-day execution, optimisation and reporting of paid social across the funnel
• Own the creative insights and reporting to a variety of stakeholders across the marketing org.
• Assist in the development and own the execution of testing roadmaps across paid social channels, contributing ideas for creative, audience and bidding experiments.
• Work closely with our creative and insights teams to align messaging and targeting strategies with campaign and business objectives.
• Support the creation of creative briefs, including briefing and coordinating UGC (user-generated content) assets for paid media campaigns.
• Monitor campaign performance, flagging key trends and making data-led optimisations to maximise a range of KPIs.
• Help maintain and improve relationships with platform and agency partners.
• Stay up to date with platform updates, new targeting capabilities and emerging tools to keep our paid social programs ahead of the curve.

Paid Media Specialist

Executive Assistant

• Provide high-quality calendar and diary management, ensuring efficient scheduling, prioritisation of meetings, and coordination across multiple time zones.
• Handle travel arrangements, both domestic and international, and handle related logistics such as itineraries and expenses
• Act as a key point of contact for the Marketing Org and Customer Experience (CX) Org, flagging priority items, and safeguarding time through proactive planning
• Coordinate and facilitate Marketing & CX rituals and attend Org/team meetings as needed, taking and circulating notes/actions, tracking follow-ups, and ensuring actions are completed
• Collaborate with your Execs & wider Depop teams to assist with preparing materials for presentations, team updates, PR/event briefings, and monthly reports as needed
• Support the coordination of internal ceremonies & socials for both the US & London based teams (including workshops, Quarterly Org All Hands, and cross-functional sessions) by handling invites, agendas, materials, and logistics
• Partner closely with the wider EA team to ensure aligned support across leadership, including occasional coverage for other Executives due to EA leave
• Remain flexible and proactive, chipping in wherever needed, understanding that responsibilities may evolve depending on business needs
• Act as the main point of contact and coordinator for visitors to the New York office and also NY/US team visits to London
• Partnering closely with the Internal Comms team, supervise the NY workplace experience, ensuring team events and activities are thoughtfully planned and delivered - and consistent with the London team experience
• Cultivate an engaging and dynamic environment & culture for NY office employees (including coordinating space bookings, and ensuring rooms are set up with the appropriate layout, signage, materials & refreshments in advance.)

Senior Executive Assistant

Backend Engineer

• Work closely with Engineering Managers, Product Managers, and various Engineers to understand problems and to design solutions
• Produce high-quality code that is well-structured and simple to understand that will be used by 1M+ active daily users
• Take ownership of product development, from feature discovery, to the breakdown of work, and its implementation
• End-to-end application support, including production incident management
• Embrace agile methodologies and user-centred thinking
• Engage in a culture of continuous improvement by attending events such as blameless post-mortems, architecture reviews, and engineering guild sessions.
• Collaborate with fellow engineers in the cross functional environment to solve problems and write code
• Mentor and coach your colleagues
• Be responsible for your code, workflows and, data through their entire lifecycle

Senior Backend Engineer

Affiliate Manager

• Partner with hiring managers and our Strategic People Partners to understand talent needs and develop effective recruitment strategies.
• Lead end-to-end recruitment processes, including sourcing, interviewing, and closing out offers.
• Assume a proactive role as a DEI Champion, elevating diversity, equity, and inclusion throughout our hiring processes.
• Implement proactive sourcing strategies to attract passive candidates through networking, social media, and other channels.
• Act as a talent advisor, providing market insights and best practices to hiring teams and the wider People, Culture & Impact team.
• Collaborate closely with the People Ops team to ensure seamless onboarding and contribute insights to the broader People agenda.
• Build strong talent pipelines for critical and hard-to-fill roles.
• Foster an outstanding candidate experience by ensuring a seamless and engaging recruitment process.
• Partner with our Data Analyst to harness recruitment metrics and analytics to measure strategy effectiveness, identify trends, and facilitate data-driven decision-making for continuous improvement.
• Cultivate relationships with potential talent, expanding your network and showcasing the company brand through compelling communication and storytelling.
• Contribute to Talent and People team projects and initiatives, as well as participation in cross-functional squads, to support strategic priorities.

Talent Partner – 12-month FTC

Frontend Engineer

• Develop features that support growth and engagement to 1M+ active daily users
• Collaborate with cross-functional partners to deliver experiments and product improvements
• Contribute to product development from discovery through implementation
• Build performant, accessible, and resilient user experiences
• Support the development and maintenance of APIs
• Contribute to improvements in our design system and frontend codebase
• Participate in engineering practices such as architecture reviews, blameless post-mortems, and guild sessions
• Help maintain reliability, performance, and operational standards across the team’s services
• Participate in code reviews and team discussions

Associate Web Engineer

Content Marketing Manager

• Own content end-to-end for your experience area(s) across the Depop apps (iOS & Android) and Depop.com
• Partner closely with designers, researchers, product managers and engineers to ship impactful work you’re proud of
• Use feedback and user testing results to iterate effectively
• Elevate content quality, defining what good looks like with your teams and providing guidance to non-writers, where necessary
• Work with legal and regulatory teams to make sure content you write is compliant with industry standards and regulations, where necessary
• Contribute to the evolution of content standards at Depop, including writing guidelines and AI best practices

Senior Content Designer

• Drive the development of Depop’s long-term strategy, applying in-depth understanding of competitor and geographic dynamics
• Lead critical elements of the company planning process, supporting prioritisation and trade-offs across senior leadership
• Act as a strategic partner to the Chief Marketing Officer, shaping marketing strategy across growth, brand and investment decisions, and helping to set priorities while ensuring alignment with the company strategy
• Advise and influence senior stakeholders across the business, providing both strategic guidance and hands-on problem solving
• Lead high-impact, cross-functional strategic initiatives, taking ideas from early-stage problem definition through to clear direction and handover to execution teams
• Drive alignment across teams, facilitating complex discussions and navigating competing priorities to enable effective decision-making
• Communicate strategy and performance clearly, building compelling narratives for Executive, Board and company-wide audiences
• Improve how the organisation operates, strengthening planning processes, decision-making and cross-functional ways of working

Strategy Director – 12 Month FTC

Data Engineer

• Define and execute the vision for Depop’s data quality, observability, and governance frameworks.
• Establish data contracts between producers and consumers to ensure schema integrity and data reliability.
• Develop and maintain systems that detect, alert, and resolve data quality issues with minimal latency.
• Build automation and tooling to reduce MTTD (Mean Time to Detection) and MTTR (Mean Time to Resolution) for data incidents.
• Partner with data platform engineers to integrate observability at every layer - ingestion, transformation, and consumption.
• Lead GDPR and privacy-by-design initiatives, ensuring compliance and traceability across all datasets.
• Define standards for metadata management, lineage tracking, and access control.
• Collaborate with analytics and product teams to ensure data definitions and quality metrics are consistent across domains.
• Mentor engineers and analysts, fostering a culture of data stewardship and accountability.
• Continuously improve data governance maturity through automation, documentation, and measurable quality KPIs.

Senior Data Engineer

Machine Learning Engineer

• Research, design, and deliver machine learning solutions to detect fraud, abuse, and policy violations in user-generated content
• Work closely with Trust, Product, Policy, and Engineering partners to translate business and safety requirements into effective ML systems
• Build, train, and evaluate LLM-based models for text and multimodal classification, detection, and reasoning tasks
• Set up and run large-scale offline experiments and online evaluations to test hypotheses and measure impact
• Stay up to date with state-of-the-art research in large language models and modern deep learning, applying new techniques where appropriate
• Participate in team ceremonies including agile rituals, technical design discussions, and roadmap planning
• Clearly communicate technical approaches, results, and trade-offs to both technical and non-technical stakeholders