Marketing Operations Lead

Depop

Marketing Operations Lead optimizing marketing operations for Depop's peer-to-peer fashion marketplace. Enhancing effectiveness and ensuring clear execution across channels on a 12-month contract.

Posted 6/9/2026contractLondon • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

Guide Marketing through quarterly and annual planning, ensuring clear objectives, priorities, and alignment
Alongside functional leads, translate strategy into structured, executable, feasible plans with clear ownership, sequencing, and decision points
Establish and evolve effective ways of working and operating rhythms across our geographically dispersed (London & NY) marketing functions
Continuously improve the operating model to increase focus, speed, and predictability
Introduce lightweight planning structures that support experimentation (e.g. test-and-learn cycles, campaign iteration loops)
Ensure marketing plans are grounded in clear performance frameworks (e.g. campaign goals, success metrics, attribution approach)
Act as the “glue” across marketing channels and teams
Ensure execution is supported by clear, scalable workflows internally and with our parent company
Drive alignment and ensure clear prioritisation and trade-offs are made to create more significant impact
Streamline or automate repeatable operational tasks to improve speed and efficiency
Lead XFN programmes on behalf of Marketing
Craft and share high quality communications that succinctly deliver key messages to broad audiences including senior executives
Identify and iteratively improve our lean operational processes, tools and guardrails
Partner with Insights to ensure performance data, dashboards, and measurement frameworks are accessible and actionable
Identify, implement and optimise scalable opportunities
Embed AI and automation into marketing operations workflows
Coach and support teams to adopt better operational practices and continuously improve execution and contribute to the Internal Ops Community of Practice

Requirements

What you’ll need

You have considerable marketing operational experience, with a proven track record in leading large initiatives, ensuring alignment and resolving dependencies and conflicts swiftly and amicably
You have excellent stakeholder management, influencing and relationship building skills
You have exceptional communication skills
You’re hands-on with marketing operations tooling and workflows (e.g. CRM systems, campaign management, lifecycle or growth operations)
You’re adept at driving accountability, and have strong command skills
You’re user and business value driven, with hands on experience collaboratively scoping, kicking off and delivering campaigns
You are adept at working in ambiguity and can identify, surface and resolve risks and uncertainty without a pre-defined playbook
You’re highly organised and proactive and able to use your understanding of marketing teams to problem-solve and optimise systems and processes
Approachable with advanced skills in facilitation, coaching and mediation
You have a growth mindset and actively seek and give feedback as well as ways to share learnings with your peers
You’re an innovative thinker, with an instinct for spotting opportunities and synergies

Benefits

Comp & perks

Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa
Subsidised counselling and coaching with Self Space
Cycle to Work scheme with options from Evans or the Green Commute Initiative
Employee Assistance Programme (EAP) for 24/7 confidential support
Mental Health First Aiders across the business for support and signposting
25 days annual leave with option to carry over up to 5 days
MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant
All offices are dog-friendly
Ability to work abroad for 4 weeks per year in UK tax treaty countries
18 weeks of paid parental leave for full-time regular employees
IVF leave, shared parental leave, and paid emergency parent/carer leave
Development discussions to support continuous learning and professional growth
Life Insurance (financial compensation of 3x your salary)
Pension matching up to 6% of full base salary with Aviva

ATS Keywords

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Hard Skills & Tools

marketing operationscampaign managementperformance frameworkstest-and-learn cyclesautomationscalable workflowsdata analysisproject managementstakeholder managementprocess optimization

Soft Skills

communicationrelationship buildinginfluencingproblem-solvingcoachingfacilitationproactivityaccountabilityinnovationadaptability