Dealer Tire

Operations

• Collaborate with Account Management and other Operational roles on diagnosis, analysis, and action plans to improve dealership performance
• Create implementation plans, present findings and work with dealership management to gain support, change behavior and drive results
• Quickly build relationships at all levels of the dealership in order to implement change
• Develop and improve operational solutions to support the team in collaboration with Regional Operational Managers and the extended team
• Communicate analyses and strategic plans based on diagnosis and findings
• Participate in regional meetings
• Manage all activity tracking and account information in Salesforce
• Complete service lane assessments at the dealership
• Understand and interpret dealer data in order to identify opportunities and determine action
• Develop product screen recommendation and determine implementation strategy
• Create & execute customized coaching solutions to improve dealership personnel performance across all areas
• Assess competitive market and conduct mystery shops to provide an understanding of the competitive landscape

Fixed Operations Consultant, Phoenix/Denver

Accountant

• Support the monthly financial close process by assuring timely/accurate financial statement preparation consistent with U.S GAAP and company policies & procedures.
• Create/Monitor/Post accruals and journal entries, reconcile accounts and perform ad hoc analysis.
• Analyze/Perform Inventory reconciliation to sub-ledger detail identifying discrepancies and communicating solutions to the organization.
• Provide analytical support for the month-end close variance analysis.
• Collect and analyze financial information for assigned accounts in order to track the organization’s progress against its financial goals and to assist departments in their financial reporting and analysis.
• Research/Resolve transaction issues for assigned accounts in a timely manner.
• Analyzes expenditures, revenue, and depreciation to make recommendations for action and/or modifications regarding financial procedures, plans, and controls.
• Prepare audit requests and assist auditors with inquiries.
• Recommend process improvements utilizing best practices for current processes/future opportunities.
• Frequently manage multiple tasks/projects simultaneously.
• Participate in/Lead physical inventory audits.
• Develop an in-depth understanding of the JDEdwards Fixed Assets module in order to record fixed asset acquisitions/dispositions in accordance with U.S. GAAP and company policies.
• Work collaboratively with cross-functional areas to understand which projects are in process/ready for capitalization.
• Complete monthly account reconciliations to the subsidiary ledger for fixed assets accounts in a timely/accurate manner.
• Calculate/Record depreciation monthly for all fixed assets.
• Prepare fixed asset capital expenditures management reporting.
• Organize/Complete physical inventories of company’s fixed assets in accordance with policies.
• Stay abreast/Remain compliant with regional/tax laws locating ways to reduce liability.

Payroll

• Administer the processing of bi-weekly, multi-state payroll
• Verify information in timekeeping system
• Enter employee status updates, deductions, and pay adjustments
• Create, document, analyze and maintain payroll processes
• Ensure accuracy and timeliness of payroll check/voucher distribution
• Publish annual payroll processing schedule
• Assist with year-end processes
• Ensure maintenance and accuracy of requested manual employee updates across all systems
• Confirm all employee status changes have been received, reviewed, and approved within Workday
• Ensure payroll changes comply with company policy and state and federal wage and hour laws
• Assist and support managers and employees in the use of Workday and the timekeeping system
• Plan daily activities to meet payroll processing deadlines
• Communicate payroll policies and procedures to employees
• Create standard and ad-hoc reports as needed
• Handle payroll inquiries and complaints
• Maintain contact with internal and external customers
• Ensure payments to vendors are accurate and timely
• Maintain SOX & Payroll compliance files

Payroll Coordinator

Project Manager

• Coordinate large-scale sales projects or initiatives, ensuring a clear definition of scope, deliverables, ownership, and timelines.
• Translate high-level project objectives into structured work plans, including milestones, dependencies, action items, and tracking mechanisms.
• Partner with build teams to align on sequencing, workload, and prioritization.
• Proactively identify dependencies, risks, and potential blockers; facilitate alignment and resolution to maintain project momentum.
• Develop and maintain comprehensive project documentation, including project plans, status updates, communication logs, and decision records.
• Establish and maintain effective communication within the team and applicable stakeholders to ensure completion of deliverables and milestones.
• Serve as the primary point of contact for project-related inquiries and issue resolution, escalating as appropriate.
• Facilitate group meetings in support of project planning, implementation, and execution.
• Partner with Sales Leadership, Field Development Manager, and Sales Development Managers teams to coordinate change management efforts, including stakeholder communication, transition planning, and adoption support.
• Present incoming and ongoing projects to leadership in a clear and organized manner, enabling the leadership team to make informed decisions on project prioritization.
• Support change management efforts by helping prepare the field for new tools and processes, including communication, rollout planning, and adoption support.
• Contribute to the development and coordination of recurring weekly, monthly, and quarterly leadership communications by gathering qualitative and quantitative inputs, synthesizing key insights, consolidating feedback, and assisting with the crafting of clear, structured summaries/presentations (e.g., executive summaries, board materials, sales meeting updates).

Project Manager – Sales Operations

Accounting Manager

• Establish and maintain effective internal controls, policies, and processes for accounting operations activities to assure control and protection of assets and accurate reporting of financial position.
• Coordinate the completion of tasks related to the monthly financial close process to assure the timely, accurate preparation of financial statements consistent with U.S. GAAP and all company policies and procedures.
• Participate in management meetings to review financial results.
• Ensure that the Accounts Payable, Received Not Vouchered (RNV) and/or Accounts Receivable subledgers are reconciled and closed on a timely basis.
• Research and recommend resolutions to variances between subledgers and the general ledger.
• Understand OEM incentive programs and assist with the calculation and preparation of journal entries.
• Collaborate with OEM’s, Dealers, Program Management, Accounting, and IT teams to implement OEM contracts and account for program elements.
• Coordinate the completion of journal entries and account reconciliations within the assigned area of responsibility to ensuring accuracy and timeliness.
• Implement processes to calculate and provide accurate accounting for the following as assigned: Vendor credits (BTL) assuring that all vendor credits are properly supported.
• Work with Supply Chain to understand the purchasing plan and BTL rates.
• Revenue testing, shipping cutoff, sales return allowance and the bad debt allowance to ensure that the reserves on sales and accounts receivable are properly supported.
• Manage the Accounting Operations teams to ensure the accurate and timely processing of assigned transactions to support the business.
• Lead annual physical inventories, as required.
• Assist with the coordination of the year-end audit with the external auditors.
• Identify opportunities for continuous improvement, recommend appropriate solutions, and lead implementation of improvements.
• Develop strong working relationships with associates in other functional areas, as appropriate.
• Participate on cross-functional teams as an accounting advisor.

• Act as the primary liaison between Sales Operations and the sales organization for tools, reporting, and process requests
• Review, clarify, and refine user stories by defining objectives, scope, success criteria, and business value
• Assess business requests to determine the most effective solution or platform (e.g., Salesforce, Power BI, or other systems)
• Validate that all requests align with sales strategies and leadership priorities
• Compile requests, analyze business impact, and provide prioritized recommendations to Sales Operations leadership
• Collaborate with Sales Operations team members and cross-functional partners to translate approved requests into detailed user stories
• Support change‑management efforts by helping prepare the field for new tools and processes
• Develop a deep, broad understanding of Salesforce, other systems, and related processes
• Proactively engage field sales managers and key user groups to surface ideas and gather adoption insights
• Strengthen reporting and tool governance by cataloging tools/reports
• Build/maintain Salesforce reports and dashboards
• Collaborate with Sales Science on Power BI datasets and usability
• Run point on larger Salesforce initiatives

Sales Operations, Systems Manager

Program Manager

• Review/Approve Dealer communications posted to OEM website.
• Drive exceptional external/internal customer service that involves timely issue resolution.
• Work with OEM/Dealer Tire teams on program promotional activities, program enhancements, results, Dealer communication, etc.
• Serve as internal communication point person to deliver consistent, appropriate messaging.
• Develop and lead new program element webinars (or conference calls) and weekly OEM status calls to review all activity including current/future initiatives.
• Support OEM/Dealer Tire teams on program promotional activities, program enhancements, results, dealer communication, etc.
• Invoke a project management methodology to manage the program/promotion conception, design and implementation.
• Build relationships with OEM vendors/partners to ensure cross-program integration as needed.
• Serve as initial point of contact for issue resolution.
• Work with appropriate groups within Dealer Tire and OEM to ensure that issue is resolved in timely manner.
• Identify opportunities for program enhancements.
• Partner with internal and external stakeholders on evaluating and communicating key fitment data for accessory products.
• Manage, monitor, and validate tire, wheel, and accessory fitment information to ensure accuracy across all OEM programs, assemblies, and project initiatives.
• Analyze opportunity and project-specific requirements to provide informed tire and wheel recommendations aligned with performance targets, engineering constraints, and OEM guidelines.
• Maintain process for identifying fitment discrepancies, coordinating corrections, and confirming final approval with OEM engineering and internal teams.
• Support new product development and assembly initiatives by interpreting fitment specifications, requirements, and compatibility criteria.
• Key OEM contact for marketing, inventory, invoicing and performance analysis.
• Participate in forecasting discussions, and internal initiatives.
• Collaborate with internal stakeholders on increasing efficiency with assembly system processes.
• Partner with General and Program Managers to monitor OEM relationships, performance and business opportunities.
• Provide analytics that help determine the progress/success of OEM programs.
• Analyze the data to ensure new business initiatives align with Dealer Tire’s Strategic Plan.
• Provide/visualize tire/accessory program performance analytics to OEM teams.
• Work collaboratively with internal teams to analyze overall product performance/profitability.
• Participate in Sales and Marketing planning meetings with OEMs and internal stakeholders.
• Responsible for providing data for promotional program business case development.
• Work with Marketing/Merchandising on material creation, implementation support and development of product information for digital marketing.
• Coordinate pricing updates and new program additions with internal teams.
• Maintain OEM Assembly Fitment Data.
• Coordinate manual sales order entry, follow-up and communication.
• Image and web content administration/maintenance; manage web alerts for assemblies.
• Sell sheet creation and internal/external communication.

Program Manager, Accessory & Ports

Sales

• Selling tires to customers on the service drive to exceed assigned sales goals
• Inspecting customers’ cars on the service drive
• Diagnosing tire-related problems, recommending service, and quoting prices
• Assuring necessary repairs are completed as ordered and priced as quoted
• Maintaining strong, effective relationships with customers and dealer personnel
• Overseeing customer satisfaction and solving problems that arise
• Completing monthly market analyses
• Assisting in store operations (i.e. maintaining inventory, opening/closing the store, etc.)
• Assisting dealership technicians to ensure service levels are maintained

Tire Sales Specialist

• Collaborate with Account Management and other Operational roles on diagnosis, analysis, and action plans to improve dealership performance.
• Create implementation plans, present findings and work with dealership management to gain support, change behavior and drive results.
• Quickly build relationships at all levels of the dealership in order to implement change.
• Develop and improve operational solutions to support the team in collaboration with Regional Operational Managers and the extended team.
• Communicate analyses and strategic plans based on diagnosis and findings.
• Participate in regional meetings.
• Manage all activity tracking and account information in Salesforce.
• Complete service lane assessments at the dealership.
• Analyze and diagnose dealership gaps and drivers.
• Work with dealership to establish retail pricing strategies to meet business objectives.
• Create & execute customized coaching solutions to improve dealership personnel performance across all areas.
• Assist personnel with tools and capability to present tire and maintenance options to customers.

Fixed Operations Consultant

• Selling tires to customers on the service drive to exceed assigned sales goals
• Inspecting customers’ cars on the service drive
• Diagnosing tire-related problems, recommending service, and quoting prices
• Assuring necessary repairs are completed as ordered and priced as quoted
• Maintaining strong, effective relationships with customers and dealer personnel
• Overseeing customer satisfaction and solving problems that arise
• Completing monthly market analyses
• Assisting in store operations (i.e., maintaining inventory, opening/closing the store, etc.)
• Assisting dealership technicians to ensure service levels are maintained

Marketing

• Manage promotional content displayed on dealer selling tools such as DRSG, V6, and Online Tire Store
• Research and identify promotional offers and make recommendations on when and how these promotions will be rolled out.
• Identify carlines, regions, and dealers where the promotional content applies.
• Identify the products where promotional content applies and decide where promotional content can be combined or not combined.
• Manage the promotion detail and dates through promotion administration web portal.
• Develop disclaimers for promotional content.
• Manage the communication process to internal stakeholders regarding where and when content will be visible on selling tools.
• Ensure that content being displayed is timely and accurate.
• Lead and develop content for weekly promotion coordination meetings.
• Act as promotion subject matter expert to dealers, sales, and carline with regards to promo content displayed on selling tools.
• Lead execution of Supplier Consumer Rebates
• Work with Brand Manager, Supplier Relations Brand Manager to acquire national promotional consumer rebate details.
• Provide Brand Managers with exclusive promotional consumer rebate details.
• Develop consumer rebate disclaimers.
• Communicate promo details to regions, dealer groups and internal customers.
• Identify SKU’s and carlines impacted by the consumer rebate and recommend who should participate in the consumer rebate.
• Manage the communication and display of consumer rebates and promotion on the online tire store tiles.
• Manage the promotion claim tool including identifying promotional dates and grace period schedules.
• Identify potential conflicts with regards to the capabilities and limitations of the claim tool.
• Be the decision maker with regards to claim exceptions.
• Build and test promotions prior to the promotion period.
• Develop instructional material to support dealer understanding of the claim tool.
• Manage an accurate Summary Promotion Calendar and distribute via email weekly.
• Proactively coordinate with internal departments and brand managers on the creation of announcements and other assets used to communicate promotion details.
• Drive the communication process for promotional updates and announcements to all impacted internal customers in sales, marketing, pricing, accounting, and inventory management.
• Create lists to identify qualifying SKU/part number for promotions.
• Participate in Monthly Highlights meetings providing promotional details for stakeholders.
• Lead monthly promotional meeting with regards to goal-based promotions.
• Provide monthly promotion detail for KSS tool.
• Address various service requests from internal customers.
• Analyze and report on month end activities in support of Marketing areas.

Fixed Operations Consultant, Phoenix/Denver

Accountant

Payroll Coordinator

Project Manager – Sales Operations

Accounting Manager

Sales Operations, Systems Manager

Program Manager, Accessory & Ports

Tire Sales Specialist

Fixed Operations Consultant

Tire Sales Specialist

Marketing Promotions Specialist

Tire Sales Specialist