DATAGROUP

• Designing processes and developing customized solutions in close collaboration with customers
• Advising customers and supporting them in using SAP Business One®
• Conducting training sessions and user onboarding
• Installing and implementing SAP Business One® and add-ons
• Planning and organizing projects to ensure the successful delivery of customer projects
• Traveling to customer sites to provide optimal solutions

SAP Business One Consultant

Sales

• Maintain and expand our strong customer base
• Acquire new customers in the region
• Lead contract negotiations through to contract signing
• Analyze customer needs and provide IT consulting in the SAP Business One environment, including needs qualification
• Develop implementation concepts and proposals together with our technical and sales support teams
• Schedule and attend field sales appointments

Sales Representative, SAP Business One

Software Engineer

• Designing and implementing complex software solutions for customers using SAP Business One®
• Developing custom add-ons and applications from scratch for customer and product environments
• Optimizing and extending existing applications
• Documenting source code
• Contributing to projects focused on developing customer-specific application solutions

SAP Business One Application Developer

Consultant

• Design processes and develop tailored solutions in close collaboration with customers
• Advise and support customers in using their ELO ECM systems
• Deliver training sessions and user onboarding
• Install and implement ELO and add-ons
• Plan and organize customer projects
• Travel to customer sites to provide optimal solutions

ELO ECM Consultant

Agent

• Professionally handle incoming software and hardware incidents in an enterprise customer environment
• Process incidents in the ticketing system, including prioritization, classification, and documentation
• Perform fault analysis and initiate appropriate measures
• Provide first-line assistance and offer solutions via remote support
• Escalate incidents to downstream support teams where necessary

IT Service Desk Agent

Systems Engineer

• Operate and configure LAN and WLAN environments at customer locations
• Work independently on customer projects in LAN/WLAN
• Ensure continuous and highly available network operation
• Troubleshoot and eliminate faults in network environments
• Perform error analysis and root cause analysis in the network context
• Act as a 2nd level support contact for network-related questions
• Create reports and document network environments

IT Network System Engineer – LAN/WLAN

IT Support

• Resolve errors and malfunctions via remote access
• Prioritise, classify, and document issues in the ticketing system
• Forward unresolved tickets to the appropriate support units
• Manage and monitor tickets within service level agreements
• Maintain and document the knowledge database
• Provide first-level support through phone and email
• Receive, process, categorize, prioritize, and escalate incidents and service requests
• Monitor incident and request status throughout the ticket lifecycle
• Keep customers informed about ticket progress and status
• Work with customers to find solutions or workarounds

IT Support Consultant, Bulgarian, German

• Continuously maintain and develop customers’ server infrastructures
• Ensure stable IT operations and high system availability
• Install, configure, and administer server environments in 2nd- and 3rd-level support
• Administer Microsoft Active Directory and AD-based services such as DNS and DHCP
• Plan, coordinate, and monitor backup, restore, and recovery processes
• Troubleshoot and resolve IT operational issues
• Create and maintain technical documentation
• Support the continuous optimization of operational processes
• Plan and support migrations and release upgrades
• Collaborate with specialists from adjacent departments and external service providers

IT Specialist, Server

Administration

• Administration, configuration, and operation of NetApp storage systems
• Ensuring the availability and performance of storage operations
• Performing firmware and software updates
• Capacity planning, performance analysis, and optimization
• Managing Storage Virtual Machines (SVMs)
• Administration of NAS and SAN environments
• Managing Snapshots, SnapMirror, and SnapVault
• Analyzing and resolving incidents in 2nd- and 3rd-level support
• Creating and maintaining technical documentation
• Supporting IT projects and storage migrations
• Close collaboration with the virtualization, network, backup, and server teams

NetApp Administrator

• Administering Modern Client Management environments based on Microsoft technologies
• Developing PowerShell scripts for automation
• Packaging and deploying software using the PSADT framework
• Designing new solutions and enhancing existing concepts in the Modern Client Management environment
• Providing 2nd- and 3rd-level support and carrying out ITIL-compliant problem management
• Coordinating client engineering activities, ticket handling, and projects
• Actively contributing to projects and independently managing sub-projects
• Supporting customer reviews and regular status meetings

Systems Engineer – Modern Workplace

Platform Engineer

• Develop and operate a sovereign LLM platform, including an OpenAI-compatible gateway, model serving, and GPU infrastructure
• Implement customer-specific knowledge integrations (RAG) using vector databases, embeddings, and reranking
• Ensure cost control, tenant isolation, data protection, and guardrails
• Establish monitoring and observability for the performance, quality, and usage of AI services
• Further develop the container-based platform using Docker, Coolify, and Kubernetes
• Automate deployments and take ownership of CI/CD processes
• Manage Linux, cloud, and database infrastructure while ensuring stability, security, and availability
• Build and enhance monitoring, logging, and alerting solutions
• Actively shape the architecture of platform and AI services
• Establish Infrastructure as Code and standardized deployment processes
• Ensure data protection-compliant and tenant-secure operating models
• Document solutions, share knowledge across the team, and evaluate new technologies in platform engineering and AI

AI Platform Engineer

General

• Continuously maintain and further develop customers' server infrastructures
• Ensure stable IT operations and high system availability
• Install, configure and administer server environments in 2nd- and 3rd-level support
• Administer Microsoft Active Directory and AD-based services such as DNS and DHCP
• Plan, coordinate and oversee backup, restore and recovery processes
• Troubleshoot IT operational incidents
• Create and maintain technical documentation
• Support the continuous optimization of operational processes
• Plan and accompany migrations and release changes
• Work closely with specialists from adjacent departments and external service providers

• Installation, commissioning and maintenance of computer systems and peripheral devices
• Support of the IT operations team
• Identifying and resolving IT incidents
• Gaining commercial knowledge in IT service projects

Apprenticeship IT Specialist – System Integration

• Ansprechpartner und Projektmanager bei der Einführung und Neugestaltung von Exportprozessen mit SAP S/4HANA
• Design und Abläufe im Export und Versand auf Basis von S/4HANA Sales optimieren
• Kundenwünsche in konkrete Anforderungen für das Entwicklungsteam übersetzen
• Kundenbeziehungen durch Verbindlichkeit und sympathisches Auftreten aufbauen
• Aktive Gestaltung des Erfolgs und der Weiterentwicklung von Kunden

Senior Consultant, SAP S/4HANA Logistics – Exportprozesse

Cloud Engineer

• Shape the architecture of transformation projects
• Develop future‑proof target architectures based on proven SAP Enterprise Architecture methods
• Translate strategic requirements into technological guardrails
• Create key architecture artifacts such as Business Capability Maps, Solution Architecture Diagrams, and Value Roadmaps
• Design end‑to‑end solution scenarios
• Define the transition from classic on‑premise landscapes to modern SAP cloud architectures
• Advise clients on implementing "Clean‑Core" principles
• Reduce technical debt and design future‑proof side‑by‑side extensions and integrations based on the SAP Business Technology Platform (BTP)

SAP Business One Consultant

Sales Representative, SAP Business One

SAP Business One Application Developer

ELO ECM Consultant

IT Service Desk Agent

IT Network System Engineer – LAN/WLAN

IT Support Consultant, Bulgarian, German

IT Specialist, Server

NetApp Administrator

Systems Engineer – Modern Workplace

AI Platform Engineer

IT Specialist, Server

Apprenticeship IT Specialist – System Integration

Senior Consultant, SAP S/4HANA Logistics – Exportprozesse

Senior Enterprise Architect – SAP Cloud Transformation, RISE