Daimler Truck AG

Sales

• Mitarbeit bei der Umsetzung der Projektthemen und ad-hoc anfallenden Aufgaben zur ständigen Weiterentwicklung unseres CRM-Tools
• Abstimmung der Weiterentwicklungen und Betreuung der Kollegen aus der Zentrale und den europäischen Tochtergesellschaften
• Organisation und Kommunikation diverser Veranstaltungen
• Erstellung von zielgruppenorientierten Kundennewslettern im Tool Evalanche
• Erstellung von Schulungsunterlagen & Videos

Praktikum im Bereich Sales & Customer Relationship Management

Operations

• Support the "Digital Transformation Operations" team in multi-project management; specific project topics include:
• Cyber Security
• Digitalization initiatives
• Data governance and rollout of the new SAP system S/4HANA
• Organizing, participating in, and documenting workshops
• Preparing information and decision papers for management
• Independently taking responsibility for work packages within various projects

Internship in Digital Transformation Operations

Customer Support

• Support the department in planning, implementing and coordinating marketing activities at local, regional and national levels for the German market
• Perform conceptual and administrative tasks, e.g., preparing trade shows, creating and sending newsletters, etc.
• Manage agencies and external service providers
• Contribute to the successful implementation of an international CX strategy for the German market and other international markets
• Independently take ownership of subprojects and develop new topics
• Support budgeting and financial controlling

Intern – Marketing Communications, Customer Experience

Project Manager

• Support the Project Management Office and project management activities
• Responsible for stakeholder-oriented communication
• Organize and coordinate project workshops
• Prepare and translate presentations and management documents

Internship – International Communications and Project Management

Program Manager

• Platform Management: Ensuring the team provides end-to-end platform management and handle operations efficiently, reliably, and supports the organization's business needs
• 5+ years of ITSM Knowledge: Understanding of IT Service Management processes, including incident management, change management, and problem management.
• Oversee implementation design, solution architecture and development standards.
• Provide thought leadership including technical guidance and act as an escalation point for delivery
• Ensure proper documentation of solutions according to guidelines and standards.
• Participate in audit and compliant requirements. Make sure platform readiness to meet.
• Build strong relationships with business stakeholders within Daimler truck.
• Lead service improvement initiatives to deliver value
• Complete responsibility for managing metrics, quality, cost and deliveries in line with owned products.
• Own and drive platform adoption and change management procedures.
• Thrive to build high performance team and build a product mindset within the team.
• Build a culture of innovation and encourage the team to adopt new technologies in the market.
• Do market analysis for your respective products and provide alternate cost-effective scalable solutions.
• Effective engagement and establish excellent network with global stakeholders and partners for platform management.

Senior Program Manager

• Overall professional leadership and accountability for complex SAP projects with interdisciplinary and international project teams
• Design and implementation of new SAP components (including non-SAP systems) including all organizational and technical interfaces
• Responsibility for integration management and stakeholder management
• Digitization and optimization of complex business processes, and management of all necessary transformation activities in collaboration with the business units
• Close collaboration and decision-making with steering committees, business units and IT architecture/technology to ensure strategic alignment and sustainable system integration

Senior Project Manager 	6 SAP Systems

• Support in the operational day-to-day procurement activities with a focus on parts availability and inventory control
• Close collaboration with national and international suppliers and customers to ensure on-time deliveries
• Support in the analysis and optimization of delivery processes and parts availability
• Participation in the further development of digital tools and IT-supported processes in the supply chain
• Taking on special tasks and actively contributing to ongoing projects
• Support in monitoring and reporting relevant KPIs

Internship – After Sales Logistics

Manager

• Manage change scopes with increased effort
• Evaluate system suppliers for complex product scopes
• Lead projects, such as task-force teams, in cases of supplier insolvencies or supply shortages
• Holistic management of preventive and reactive supplier management according to supplier assignment
• Execute comprehensive, regionally mandated supplier management under heterogeneous conditions
• Coordinate cross-functional tasks by developing and implementing suitable methods for standard processes and procedures
• Responsible for supplier monitoring and cross-functional coordination within complex new product projects
• Define and assess measures as part of supplier selection for new procurements
• Define requirements for supplier management and for the further development of suppliers
• Assume technical leadership responsibility for the assigned supplier portfolio

Supplier Manager – fixed-term

Account Manager

• First-level support and coordination of theft-sensitive spare parts
• Check customers' call-off confirmations, clarify delivery situations, and chase overdue deliveries
• Monitor goods receipts, handle complaints, and communicate with customers regarding shortages or other delivery issues (e.g., raw material shortages, quality declines, force majeure)
• Carry out reassignments/resequencing and initiate internal clarifications
• Allocate available material across customer orders, taking into account various influencing factors
• Review supplier invoices related to special costs (e.g., expedited transports) and prepare statements
• Initiate and monitor escalation levels with suppliers and internally
• Ensure implementation of logistical requirements from concept and specification documents
• Identify and document deviations from concept and specification documents and initiate corrective actions
• Develop KPIs for efficient service-provider management and monitor adherence
• Develop and implement measures to achieve targets
• Derive and implement appropriate quality-assurance measures from customer feedback
• Ultimately act as the key account manager for a regional market and manage it based on its topics and KPIs
• Design and align processes and standards along the transport chain
• Ensure consistent and sustainable customer communication
• Optimize processes and workflows in future operational order processing
• Contribute to defining requirements in concept and specification documents
• Drive reduction of process complexity and implement solutions in collaboration with internal and external business partners

Customer Relationship Manager

Ecommerce

• You will take on content-related and conceptual responsibility for innovative projects around eCommerce (eShop and eProcurement)
• You will assist in coordinating our international Commerce Manager network
• You will support Digital Product Management and develop concepts to expand the functionality of our eShop
• By participating in Product Ownership you will gain insight into agile software development
• You will create and translate presentations, training materials and information documents for our stakeholders and may conduct trainings if required
• You will learn the day-to-day operational business and support the team with a variety of tasks

Internship eCommerce & Digital Product Management

Consultant

• Own the complete lifecycle of the ServiceNow Service Catalog
• Ensure catalog items follow user-friendly design, low maintenance overhead, and alignment with enterprise standards
• Establish catalog data models, input rules, variable sets, and widget configurations
• Collaborate with platform teams for release management, update sets, ATF scripts for catalog testing
• Design for usability and accessibility: reduce clicks, simplify forms
• Generate reports for catalog usage, fulfillment SLAs, most/least used items

Senior Consultant

• You will take on content-related and conceptual responsibility for innovative projects around eCommerce (eShop and eProcurement)
• By contributing to Product Ownership you can actively influence agile software development
• You will actively engage with topics such as data strategy, Business Intelligence and AI and help generate added value
• You will learn the operational day-to-day business and support the team with a variety of tasks

Working Student eCommerce & Digital Product Management

Content Marketing Manager

• As Chief Editor for Content Creation & Content Management — Corporate Websites, you are responsible for the overall coordination and strategic direction of our global corporate websites.
• You are responsible for developing, optimizing and implementing a comprehensive corporate website strategy for Daimler Buses, together with subsidiaries and the relevant process partners within the Group.
• You oversee Daimler Buses' central corporate websites and lead the editorial board and coordination with internal teams such as Strategy, Marketing, HR, Communications and Legal.
• You are responsible for audience-focused content planning and editorial management, driving continuous optimization through analysis and reporting.
• You manage the agencies involved and are responsible for planning and controlling your budget.

Chief Editor – Content Creation & Content Management

• The candidate will handle the Bus business of BB dealership in Andhra Pradesh - Varun Trucking.
• Currently, Area Manager is handling both the dealerships with vacant BM position.
• Volume of business considering expected industry: ~1500units (annual).
• Key expectations from the Business Manager – Bus in AP: a) Achieving targeted Monthly & Quarterly sales volumes
• b) Sales Pipeline management & ensuring BB sales process adherence at the assigned dealerships
• c) Managing channel sales team for business volumes & enhancing DICV share of business in the territory
• d) Effective Communication with Channel partner & inter department DICV teams to ensure smooth sales operations
• e) MIS update on regular basis
• f) Good customer handling & negotiation skills
• g) Planning & executing marketing activities to enhance brand equity & sales volume

Business Manager – Bus Sales

Solutions Engineer

• Consulting, application and system design of the IT Solutions BW in the Finance and Controlling domains for planning, reporting and self-service
• Leading and implementing projects in the Finance and Controlling area, in particular the strategic integration into truck systems
• Rollout and further development of application systems domestically and internationally
• Ensuring and securing ongoing IT solution operations and support
• Managing external partners
• Adherence to security and compliance requirements

IT Solution Architect, BW Finance

• Zuständig für einen fest definierten Kundenkreis im Bereich der ÖPNV Kunden in der Region Nord (Raum Hamburg, Bremen bis Flensburg)
• Kundenpflege sowie Planung, Bearbeitung und Dokumentation der Bedarfsfälle im CRM Managementsystem NOVIS
• Prüfung von Ausschreibungen auf Machbarkeit und Auswahl passender Produkte inkl. Downstream-Produkten
• Angebotsbearbeitung mit technischen Details eigenständig bzw. mit Unterstützung des technischen Vertriebs
• Fahrzeugkalkulation, Geschäftsfreigaben, Abklärung der Downstream-Produkte, Finanzierungsabstimmungen, Abstimmung mit Legal
• Ansprechpartner während des Produktionsprozesses bei Fragen aus dem Auftragsabwicklungs- und Produktionsbereich
• Begleitung des Kunden im Auslieferprozess zur technischen Abnahme, Einweisung und Auslieferung; Abstimmung mit Aftersales
• Unterstützung bei Messeeinsätzen und erste Ansprechpartner des Kunden

Werksbeauftragter Vertrieb

Financial Planning and Analysis

• Lead development, launch, and ongoing management of DTFSAu finance products (including Guaranteed Buy Back and Fast Track)
• Collaborate with global DTFS markets to identify and implement innovative product initiatives locally
• Manage the residual value process and maintain residual value matrices, including point of sale system testing and updates
• Partner with Marketing to create impactful product assets and drive digital engagement
• Oversee customer retention strategies, reporting, and dealer follow-ups to enhance loyalty and outcomes
• Design and deliver training programs for DTFSAu staff and dealer networks, including onboarding and compliance
• Build strong relationships with supported commercial vehicle Brands and align DTFSAu offerings with brand objectives
• Manage DTFS presence across social media and web platforms, monitor competitor activity, and share insights
• Coordinate dealer communications, including bulletins and updates, ensuring timely and accurate distribution

Finance Product and Dealer Engagement Manager

Accounting Manager

• Mitarbeit an Trainingskonzepten für internationale Tochtergesellschaften
• Einarbeitung in Abschlussprozesse und einzelne Finanzthemen
• Übernahme von Aufgaben in den Abschlussprozessen
• Analyse und Unterstützung der Business Partner sowie Erstellung von Managementberichten
• Zusammenarbeit mit Prüfgesellschaften und HQ-Bereichen (Controlling, M&A, Treasury, Recht, Steuer)

Werkstudent Accounting Support

Software Engineer

• Development and Coding of Blue Prism process as per the requirements using Blue Prism , Blue Prism++ best practices
• Solve issues that arise in day-to-day running of Blue Prism processes and provide timely support and solutions as required
• Work closely with key stakeholders to capture, analyze, and derive requirements
• Coding of complex tasks/modules based on design/guidelines/requirements
• Code review and peer review
• Effectively participate in client calls and meetings with client
• Support build and release operations

Senior Blue Prism RPA Developer

Customer Success Manager

• Aufbau des Customer Success Managements für digitale Services mit Fokus auf Verkehrsunternehmen
• Entwicklung und Verantwortung für End-to-End-Supportprozesse vom Frontdesk bis zur Bug-Behebung
• Steuerung des Aufbaus und operatives Onboarding eines externen Support-Dienstleisters inklusive Vertragsverhandlungen
• Definition effizienter Prozesse für alle Support-Stakeholder (intern und extern)
• Etablierung einer zentralen Wissensdatenbank
• Sicherstellung passender Softwaretools für die Teams zur Gewährleistung des Kundenerfolgs
• Steuerung des Projektteams und Koordination aller beteiligten Fachbereiche
• Erstellung von Management-Präsentationen und Reportings für verschiedene Zielgruppen
• Verantwortung für Budget- und Ressourcenplanung des Projekts
• Strategische und operative Weiterentwicklung des Customer Success Managements

Produktmanager / Process Owner – Customer Success Management, Digitale Services

ServiceNow

• Develop, configure, and customize ServiceNow modules (ITSM, ITOM, ITBM, CSM).
• Design and implement Workflows, UI Policies, Business Rules, Script Includes, UI Actions, and Client Scripts.
• Develop and maintain ServiceNow integrations using REST/SOAP APIs, MID Server, and Integration Hub.
• Customize and develop Catalog Items, Record Producers, and Flow Designer Workflows.
• Implement ServiceNow security models such as ACLs, roles, and domain separation.
• Perform Instance Upgrades, Patch Management, and Platform Optimization.
• Develop ATF (Automated Test Framework) test cases and ensure platform stability.
• Work on Performance Analytics, Reporting, and Dashboards for enhanced visibility.
• Troubleshoot incidents, defects, and performance issues in the ServiceNow platform.
• Document technical solutions, development processes, and best practices.
• Participate in story grooming, sprint planning, and unit testing.
• Document technical designs and assist in UAT coordination.