CYBOT

Account Executive

• Help contractors purchase electrical products at our branch
• Assist customers who enter the branch
• Take orders by phone or through email
• Retrieve orders from the warehouse that are ready to be picked up
• Load orders into customers’ vehicles or delivery trucks
• Provide product information to customers (product training provided)
• Upsell complementary products to customers during their visit/call

Counter Sales Representative

Account Manager

• Develop new accounts and support existing accounts in the Pasco market
• Manage and grow market share of existing, assigned, and new accounts
• Manage customer pricing and vendor contracts
• Generate Quotations, and provide tracking and market intelligence for project-related business
• Actively promote NCE market-specific endeavors
• Utilize NCE resources and Specialists (solar, SSG, energy specialists, etc.)
• Create and implement NCE-specific business plan with key vendors/customers to include goal setting and account-specific strategies
• Other duties as assigned

Construction Account Manager

Supply Chain

• Monitor and maintain accurate inventory records in the ERP system
• Conduct regular cycle counts and reconcile variances promptly
• Investigate and resolve inventory discrepancies, reporting findings to management
• Ensure compliance with company policies and procedures related to inventory control
• Coordinate with purchasing and operations teams to manage stock replenishment and transfers
• Prepare and analyze inventory reports for management review
• Support audits and assist in implementing process improvements for inventory accuracy
• Maintain proper documentation for all inventory transactions

Senior Inventory Control Coordinator

• Greet walk-in customer and assist with order and product selection
• Enter sales orders and pick items from warehouse inventory
• Prepare customer sales ticket and collect customer payment
• Handle phone-in customers with pleasant and courteous etiquette
• Maintain counter area displays clean, organized, and stocked with inventory
• Reach monthly goals in sales and gross margin
• Encourage the use of digital tools across customer base
• Multi-task and continually prioritize tasks to be completed throughout the day

• Answer incoming sales calls
• Responsible for complete order management, including expediting and communication with the customer
• Sales order entry and purchasing of customer requirements for specific price lines
• Report lost sales
• Write credits in a timely manner
• Attend product and training sessions
• Organize and maintain product catalog library
• Develop superior product knowledge and assist customers with product application
• Backup for Counter Sales

Inside Sales Representative

• Telefon- & Theken-Betreuung/Beratung unserer Kunden aus dem Handel, Handwerk und der Industrie
• Vermarktung und Umsetzung unserer sonepar-spezifischen Vertriebskonzepte
• Gezielte Vermarktung von Postenverkäufen und Durchführung von Ordermessen
• Auftragserfassung, Angebotserstellung und Nachverfolgung
• Enge Zusammenarbeit mit dem Außendienst, Fachaußendienst, E-Business & Key-Account
• Neukundenakquise sowie Datenpflege im CRM-System

Vertriebsmitarbeiter im Innendienst, 80-100%

Manager

• Eindverantwoordelijk voor het beheer, de ondersteuning en de evolutie van de enterprise applicaties
• Team van solution architects en developers aansturen
• Nauw samenwerken met business stakeholders om applicatiebehoeften te analyseren
• Beheren van de volledige application lifecycle: planning, ontwikkeling, testing, uitrol
• Volgen van applicatie-upgrades, change requests en integraties
• Coördineren van externe IT-leveranciers en third-party partners
• Budget, planning en kwaliteit bewaken
• Actief deelnemen aan audits.

IT Applications Manager

Sales

• Solicit new clients and grow the existing customer base within the region's commercial market.
• Deliver profitability and sales targets.
• Build, develop and execute a business plan in collaboration with Lumen services and suppliers.
• Meet with and visit clients on a weekly basis for a minimum of 24 hours.
• Grow sales through e-commerce.
• Create and maintain synergy with the branch's internal team as well as Lumen services.
• Provide comprehensive, value-added solutions to customers.
• Keep pricing for the client portfolio up to date.
• Develop close relationships with suppliers and manufacturer representatives.

Sales Representative

• Provide telephone and counter support/advice to our customers from retail, trades and industry
• Promote and implement our Sonepar-specific sales concepts
• Targeted marketing of surplus-lot sales and organization of order fairs
• Order entry, quote preparation and follow-up
• Close collaboration with field sales, technical field service, e-business and key account teams
• New customer acquisition and data maintenance in the CRM system

Inside Sales Representative, 80–100%

• Assist with quotations and sending proposals
• Reach out to inactive customers
• Follow up on orders, outstanding issues, and after-sales
• Assist in preparing reports
• Support the sales team

Sales Assistant

IT Support

• Schnittstelle zwischen der zentralen IT und den Anwendern vor Ort sowie Anwendungs- und Benutzerunterstützung
• Beseitigung von Störungen rund um Software und Hardware (Drucker, Laptop, Medientechnik etc.) in unserem User Helpdesk
• Erweiterung und Überwachung unserer technischen Infrastruktur und Übernahme der System- und Anwenderbetreuung
• Störungsbeseitigung der Medien/Präsentationstechnik vor Ort
• Annahme, Bearbeitung und Dokumentation von Störungsfällen und Fehleranalysen
• Betreuung und Wartung der gesamten Netzwerkinfrastruktur am Standort inkl. WLAN Benutzerverwaltung in den firmeneigenen Programmen
• Mitarbeit bei der Umsetzung von IT-Projekten

IT Support Specialist

• Handle phone-in customers with pleasant and courteous etiquette.
• Utilize product and technical knowledge to assist customer with product selection.
• Provide customer with written quotation which includes terms, and delivery method.
• Prepare customer sale order and confirm payment terms/method.
• Ensure timely delivery of materials to customer.
• Resolve order issues by collaborating with external vendors and internal departments.
• Reach monthly goals in sales and gross margin.
• Encourage the use of digital tools across customer base.
• Multi-task and continually prioritize tasks to be completed throughout the day.

Inside Sales Representative II

• Greet walk-in customer and assist with order and product selection
• Enter sales orders and pick items from warehouse inventory
• Prepare customer sales ticket and collect customer payment
• Handles phone-in customers with pleasant and courteous etiquette
• Maintain counter area displays clean, organized, and stocked with inventory
• Reach monthly goals in sales and gross margin
• Encourage the use of digital tools across customer base
• Multi-task and continually prioritize tasks to be completed throughout the day

• Responsible for inbound and outbound sales calls
• Handle current and potential customers with the goal of generating revenue
• Effectively solve customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior
• Work collaboratively with PNP Program Leadership to identify, qualify, and grow small to medium accounts
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Seize opportunities to upsell products and services when they arise
• Build sustainable relationships and engage customers by responding to their needs, offering solutions, and introducing them to internal resources that will contribute to their success
• Keep records of all conversations via CRM database in a comprehensible way
• Frequently attend educational seminar/training to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Understand marketing campaigns and communicating those to customers
• Setup and Maintain SPA’s
• Promote and Setup Customer Digital Platforms
• Utilize CRM as the customer management tool

Account Representative

Analyst

• Ser o responsável pela administração e manutenção dos cadastros e da malha logística nos sistemas GKO e Cargo Online.
• Realizar validação e análise crítica contínua da malha, identificando gaps, gargalos e oportunidades de melhoria de performance e custo.
• Suportar o processo de contratação de transportadoras, realizando simulações e análises de tabelas de fretes para garantir a melhor negociação.
• Criar e gerenciar indicadores de performance (KPIs) da malha logística, garantindo a visibilidade e o acompanhamento dos resultados.

Counter Sales Representative

Construction Account Manager

Senior Inventory Control Coordinator

Counter Sales Representative

Inside Sales Representative

Vertriebsmitarbeiter im Innendienst, 80-100%

IT Applications Manager

Sales Representative

Inside Sales Representative, 80–100%

Sales Assistant

IT Support Specialist

Inside Sales Representative II

Counter Sales Representative

Account Representative

Analista de Transporte Junior