Inside Sales Representative II
CYBOT
full-time
Posted on:
Location Type: Office
Location: Philadelphia • Pennsylvania • United States
Visit company websiteExplore more
Salary
💰 $22 - $35 per hour
About the role
- Handle phone-in customers with pleasant and courteous etiquette.
- Utilize product and technical knowledge to assist customer with product selection.
- Provide customer with written quotation which includes terms, and delivery method.
- Prepare customer sale order and confirm payment terms/method.
- Ensure timely delivery of materials to customer.
- Resolve order issues by collaborating with external vendors and internal departments.
- Reach monthly goals in sales and gross margin.
- Encourage the use of digital tools across customer base.
- Multi-task and continually prioritize tasks to be completed throughout the day.
Requirements
- Sales experience and/or electrical knowledge preferred.
- Strong customer service skills and inter-personal communication skills.
- Ability to effectively communicate information and present solutions to a customer.
- Ability to speak, read, and write proficiently in English.
- Strong mathematics, verbal, and written communication skills.
- The ability to operate computers and relevant computer software.
- Ability to prioritize needs in a fast-paced environment.
Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceelectrical knowledgemathematics
Soft skills
customer service skillsinterpersonal communication skillseffective communicationproblem-solvingmulti-taskingprioritization