CVS Health

Manager

• Accountable for end-to-end delivery of Data Engineering initiatives
• Leads technical and functional analysis and documentation
• Builds strong relationships with various stakeholders
• Works with a wide variety of Medicare business areas and applications

Senior Manager, Business Analysis, SQL

Customer Support

• Manage and maintain department training programs, including new hire onboarding
• Prepare monthly meetings for department focused on upskill training the department
• Coordinate feedback surveys to assess training program effectiveness and identify areas for improvement
• Collaborate with department leaders to identify and address training gaps
• Update and maintain training curricula to ensure relevance and accuracy
• Proactively recommend and implement changes to training programs as needed
• Track and analyze training data to identify trends and measure program success
• Step in to facilitate leadership and trainer development courses as required
• Develop appropriate documentation for work processes, such as job aids, work instructions, quick reference guides, and simulations
• Create and send colleague-level and leader-level communications as needed for system enhancements and other changes that impact new hire curricula and resources
• Conduct regular audits of training materials, work instructions and processes to ensure compliance with company policies and standards
• Support cross-departmental projects by providing training expertise and ensuring smooth integration of new processes or tools
• Organizes continuous learning and professional development opportunities to help department stay updated on changes in the Prescription benefits industry
• Supports via communication modules, desk drops, regarding changes in the Prescription benefits industry to expand the knowledge and skillset of supporting teams
• Assists with research of escalated client/AM concerns
• Supports questions from supporting teams on processes and procedures

Senior Client Support Representative

Risk

• Evaluate health plan performance using advanced analytics to identify trends, gaps, and opportunities across Medicaid populations
• Design and execute complex analyses leveraging medical and pharmacy claims, encounter, provider, and membership data
• Translate analytical findings into clear, actionable insights to drive health plan strategies and decision-making
• Develop and maintain scalable reporting, dashboards, and performance monitoring tools
• Support development of data models, forecasting approaches, and performance measurement frameworks
• Ensure data accuracy, integrity, and governance across reporting and analytical outputs
• Identify and implement process improvements through automation and advanced analytics
• Communicate complex findings effectively to both technical and non-technical stakeholders
• Support compliance with CMS and state Medicaid requirements through accurate, timely reporting and analysis

Senior Informatics Manager, Risk Adjustment Analytics

Sales

• Gain process knowledge in order to support onboarding and training initiatives
• Develop and maintain training processes for internal team members
• Works closely with other business teams to manage onboarding items, provide training sessions, and create as well as maintain work instructions and procedures put in place for internal and external teams
• Supports the design and development of training programs aligned to organizational goals
• Delivers effective training sessions and workshops for employees
• Evaluates training effectiveness and recommends improvements based on feedback and assessments
• Partners with subject matter experts and stakeholders to develop training content
• Maintains accurate training records and documentation in compliance with policies
• Provides timely support to employees during and after training
• Assists with training strategies that support employee growth and performance
• Analyzes training data and prepares summary reports for management
• Keeps current on training and development best practices and recommends enhancements

Training Analyst, Sales and Client Management

Pharmacist

• Assist the pharmacist in obtaining authorization for pharmacy services
• Gather information for the initial admission of new patients
• Manage the schedule for patient deliveries and manage inventory
• Document all supply management activities in the patient medical record
• Participate on call rotation as indicated by staffing and business needs

Pharmacy Technician – Clinical Support Services

• Manage and maintain department training programs, including new hire onboarding.
• Prepare monthly meetings for department focused on upskill training the department.
• Coordinate feedback surveys to assess training program effectiveness and identify areas for improvement.
• Collaborate with department leaders to identify and address training gaps.
• Update and maintain training curricula to ensure relevance and accuracy.
• Proactively recommend and implement changes to training programs as needed.
• Track and analyze training data to identify trends and measure program success.
• Step in to facilitate leadership and trainer development courses as required.
• Develop appropriate documentation for work processes, such as job aids, work instructions, quick reference guides, and simulations.
• Create and send colleague-level and leader-level communications as needed for system enhancements and other changes that impact new hire curricula and resources.
• Conduct regular audits of training materials, work instructions and processes to ensure compliance with company policies and standards.
• Support cross-departmental projects by providing training expertise and ensuring smooth integration of new processes or tools.
• Organizes continuous learning and professional development opportunities to help department stay updated on changes in the Prescription benefits industry.
• Supports via communication modules, desk drops, regarding changes in the Prescription benefits industry to expand the knowledge and skillset of supporting teams.
• Assists with research of escalated client/AM concerns.
• Supports questions from supporting teams on processes and procedures.

Full-stack Engineer

• Design and build Snowflake fact, dimension, and aggregate metrics tables that support retail analytics use cases including pricing, assortment, promotions, and category management
• Develop and maintain ThoughtSpot data models — Worksheets, Views, and TML definitions — to expose curated, governed data layers to business users
• Write and optimize complex SQL in Snowflake including window functions, CTEs, incremental loading patterns, and query performance tuning
• Define and enforce data modeling standards, naming conventions, metric definitions, and documentation practices across the analytics data layer
• Integrate ThoughtSpot analytics experiences (liveboards, search, visualizations) into internal applications using the ThoughtSpot Everywhere SDK with React and TypeScript
• Build and maintain React/TypeScript components that wrap and extend ThoughtSpot embedded experiences, connecting them to Snowflake-backed APIs and data models
• Work closely with cross-functional teams, including PMs, Data Engineering, and business stakeholders, to identify business needs and translate them into requirements for solution improvements or ad hoc analyses in a fast-paced environment.

Software Development Engineer – Front Store

• Design, develop, and maintain backend services and APIs.
• Ensure that releases are well-coordinated, fully prepared, and successfully deployed to production.
• Maintain high engineering standards, ensuring smooth release cycles, and drive operational excellence across the development lifecycle.

Senior Software Development Engineer

• Develop a vision and formulate implementation plans
• Design and implement complex software solutions for APIs, microservices, CI/CD pipelines, and real-time streaming on cloud platforms
• Conduct research on emerging technologies, design principles, and development frameworks
• Provide technical guidance in software design and development activities
• Oversee the lifecycle process to ensure adherence to quality standards
• Lead design, development, and optimization of AI/ML models
• Perform model training, evaluation, and fine-tuning
• Partner with teams across functions to provide solutions to multiple complex technical projects

Staff Software Development Engineer – Agentic AI/ML

• Negotiates, executes, reviews, and analyzes contracts and/or handles dispute resolution and settlement negotiations
• Manages contract performance
• Recruits providers as needed
• Collaborates cross-functionally to contribute to provider compensation and pricing development activities
• Provides network development, maintenance, and refinement activities

Contract Negotiation Manager

Account Executive

• Develops strong personal and collaborative internal and external relationships to manage book of business (e.g. ACA, mid-size employer groups)
• Accountable for building and maintaining strong relationships with a locally-aligned book of business to ensure case renewal and retention
• Determine concerns/barriers for retention of customers; identify top concerns and review mitigation strategy with leadership
• Collaborates with account team members and functional support areas on more complex product or service issues
• Responsible for the financial performance for assigned portfolio including negotiations with Plan Sponsor and Producer in their book
• Reviews and consultatively presents customer reporting with meaningful analytics, trending and insightful recommendations

Financial Planning and Analysis

• Lead demand planning and forecasting by designing and implementing advanced models that predict store labor needs and sales volume
• Partner with field leaders and store teams to validate forecasting outputs and gather operational feedback
• Collaborate with the Lead Director of Engineering to embed new technology, automation, and analytics into forecasting processes
• Translate forecasts into actionable scheduling and labor strategies
• Own labor budgeting and P&L support

Lead Director, Workforce Budgeting, Demand Planning, Forecasting

Medical Director

• Provide strategic leadership and clinical oversight for DSNP/FIDE complex populations.
• Lead a team of Senior Medical Directors/Medical Directors within the Center of Excellence (COE) Duals.
• Drive medical management programs and policies that improve quality, cost, and outcomes across the continuum of care.
• Ensure compliance, operational excellence, and superior member experience.
• Actively participate in scheduled team and leadership meetings supporting the EMD.

Lead Senior Medical Director, DSNP

Product Designer

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Senior Manager – Digital UX Design

• Support the pharmacy team in delivering operational and service excellence
• Assist patients and customers to deliver an exceptional experience
• Ensure pharmacy operations run smoothly, prescriptions are filled promptly and accurately
• Deliver additional patient health care services where allowable by law