Engineer – Production Support

CVS Health

Production Support Engineer managing clinical application services at CVS Health. Responsible for production support, client services, and technical team collaboration.

Posted 7/21/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $79,310 - $158,620 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in production support for clinical applications, with a strong focus on AI solutions, incident management, and cloud services. Proficient in .NET development and Agile methodologies, ensuring effective communication between business and technical teams.

Highest-signal resume keywords

Production Support ExperienceAI Solutions DevelopmentIncident ManagementCloud Services (Azure, AWS, GCP)ITIL Qualified

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

.NET DevelopmentAngularJSC#VB.NETBackend WebservicesWindows ServicesSRE ConceptsAgile/Scrum MethodologiesData AnalysisTesting

Soft Skills

CommunicationTeam CollaborationProblem Solving

Tools & Technologies

TFSActiveBatchWorkload AutomationEnterprise Job Scheduling

Certifications & Qualifications

ITIL Qualified

Industry Keywords

HealthcarePBMMedicareMed D

Tech Stack

Tools & technologies

AngularASP.NETAWSAzureCloudGoogle Cloud Platform.NETTFS

About the role

Key responsibilities & impact

Responsible for the overall production support of clinical applications in a variety of languages using a diverse toolset.
Drive exceptional services to CVS Health Clients through a dedicated team of advisers.
Identify ways to continuously improve on the services provided to clients.
Provide communication and updates to senior leaders.
Serve as the single point of contact between the business and technical teams.
Monitor and provide status of production issues.

Requirements

What you’ll need

5+ years of production support experience in a large-scale and diverse environment.
Hands-on experience providing AI solutions for automating & eliminating production issues.
Hands-on experience with SRE concepts & implementation.
Hands-on experience in Incident, Request and Change Management.
Hands-on experience developing and debugging .NET based applications.
Hands-on experience developing and debugging AngularJS or ASP.net or C# or VB.net
Experience in Backend Webservices, Windows Services
Experience in Version Control/Build Tools: TFS
Experience with ActiveBatch or similar Workload Automation and Enterprise Job Scheduling.
ITIL Qualified & Expert knowledge of ITIL disciplines.
Experience with all aspects of the software development process including coding, systems, data analysis, testing and operations.
Experience with Agile/Scrum methodologies
Experience with cloud services (Azure, AWS, GCP)
Healthcare, PBM, Medicare, or Med D experience preferred.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources