Software Engineer

• Lead, mentor, and support team members.
• Guide the software development lifecycle, including architectural design, development, code reviews, testing, deployment, and maintenance.
• Collaborate closely with internal stakeholders and other teams to deliver high-quality tools.
• Facilitate code reviews and enforce coding standards and best practices.
• Oversee task delegation, resource allocation, and prioritization within an Agile environment.
• Actively participate in sprint planning, daily stand-ups, retrospectives, and stakeholder meetings.
• Create and maintain clear technical documentation.

Team Leader, Software Development

Systems Engineer

• Provide Tier 2 support for GFS applications, including investigation, diagnosis, and resolution of complex incidents not resolved at Tier 1
• Perform technical troubleshooting across application, integration, and infrastructure layers
• Apply documented workarounds and known fixes
• Ensure incidents are accurately documented, updated, and resolved in line with SLAs
• Participate in major incident response, supporting diagnosis and recovery activities
• Assist with root cause analysis by gathering logs, metrics, and technical evidence
• Monitor application health, performance, and availability using enterprise monitoring tools.
• Investigate alerts and performance degradations and take corrective action where appropriate
• Support application releases, patches, and configuration changes, including validation and post‑deployment monitoring
• Review and assess changes for risk and operational readiness
• Work closely with GFS business users to understand issues and provide timely updates
• Partner with Senior Systems Engineers, developers, and infrastructure teams to resolve incidents and implement fixes
• Provide clear, concise communication to both technical and non‑technical stakeholders
• Create and maintain technical documentation, runbooks, and support procedures
• Contribute to knowledge articles to improve Tier 1 resolution rates and reduce incident volumes
• Build deeper expertise in supported applications, integrations, and business processes
• Identify opportunities to improve monitoring, alerting, and operational procedures
• Progressively take on more complex issues and responsibilities under senior guidance

Full-stack Engineer

• Design, build, and maintain scalable services and APIs using C#, .NET / .NET Core (ASP.NET Core Web API)
• Model, query, and optimize data in Microsoft SQL Server — complex schemas, stored procedures, indexing, and performance tuning
• Develop responsive, maintainable front-end applications in Angular (TypeScript, RxJS, HTML/SCSS)
• Build and integrate AI/ML-powered capabilities — document classification, intelligent data extraction, validation, and anomaly detection
• Integrate AI services and APIs into production .NET applications, including prompt design and evaluation of model output
• Integrate with external county recording jurisdictions through varied formats and protocols
• Translate eRecording domain requirements into reliable, auditable software
• Write clean, testable code and participate in code reviews
• Partner with product, operations, and QA in an Agile/Scrum environment to deliver iteratively
• Mentor mid-level and junior engineers and contribute to technical design discussions and decisions.

Senior Software Engineer

Financial Planning and Analysis

• Prepare and review monthly balance sheets and income statements for multiple CSC entities.
• Draft annual financial statements in accordance with Luxembourg GAAP.
• Coordinate with external auditors during the annual and interim audits.
• Administer corporate credit card processes, including issuing new cards and suspension of cards with unreported expenses.
• Review monthly credit card reports to ensure accuracy and timeliness.
• Prepare and file annual VAT returns in collaboration with the internal tax team, ensuring accurate accounting and reporting.
• Perform detailed reviews of monthly VAT returns to ensure compliance and accuracy.
• Extract, analyze, and reconcile trial balances for local CSC entities covering both local and group ledgers for monthly closings between local and group ERP.
• Lead reconciliations for VAT, payroll taxes and social security, third party accruals, intercompany transactions and key balance sheet items.
• Record US GAAP-compliant journal entries.
• Investigate and resolve discrepancies between payroll reports (from service providers), local payroll documentation and ERP data.
• Manage intercompany invoicing and accruals.
• Compile and submit monthly and quarterly CSSF reports accurate and on time.
• Submit balance of payments and other statistical information to STATEC on a monthly basis.
• Review and coordinate weekly payment runs to third party vendors ensuring timely execution and employee claim of expenses reimbursements.
• Maintain schedules for tax and intercompany payments ensuring compliance and organization.

Finance Manager

• Lead, mentor, and support team members
• Guide the software development lifecycle
• Coach the team in adopting AI‑assisted development practices
• Collaborate with internal stakeholders and other teams to deliver high-quality tools
• Provide technical leadership in architectural decisions
• Facilitate code reviews and enforce coding standards
• Oversee task delegation, resource allocation, and prioritization within an Agile environment
• Actively participate in sprint planning, daily stand-ups, retrospectives, and stakeholder meetings
• Create and maintain clear technical documentation
• Provide immediate and continuous feedback regarding team performance
• Assist in recruiting, interviewing, and onboarding new development team members

Lead Software Development Team

Financial Crime

• Conduct Client Onboarding for various jurisdictions, file reviews to confirm that all Customer/ Client Due Diligence (CDD) and Know Your Customer/ Client (KYC) documentation is in hand and up to date, identifying where gaps exist and remediation is required; ensuring that Intertrust is in compliance with regulatory standards.
• Form part of the vital team of the Client On-boarding of new clients with focus on the CDD required & the integrity of the data stored on our systems to ensure that compliance with regulations is effective and appropriately maintained.
• Assist the 'Associates' in their understanding of and ability to undertake this work, developing them to better service our clients.
• Conduct CDD & KYC documentation on prospective clients. Following internal policies & procedures for onboarding clients in different jurisdictions/globally.
• Sound understanding of the potential risks and performing risk classification for every client file.
• Record missing requirements as action points within internal systems, following standard input protocol.
• Carry out reviews on the assigned portfolio of companies, trusts, foundations and partnerships etc. and to escalate issues/observations identified.
• Liaise with local business teams informing them of missing requirements to facilitate collection, circulation among relevant teams, and storage within appropriate systems/applications.
• Monitoring of reporting to ensure adequate progress being made to close action points, escalating to local teams according to specific escalation cycle.
• Assist with the collection of know your client (“KYC”) information, including obtaining satisfactory due diligence on UBOs, directors, shareholders and partners in cooperation with the local teams.
• Review work carried out by the associates in the team, ensuring accuracy, efficiency and legally compliant deliverables.
• Perform client administration duties such identifying gaps in KYC data required, completing reviews of existing KYC data on the systems.
• Perform ad hoc client administration duties like prepare & review of tasks that an Associate is expected to perform.

Senior AML Specialist

Manager

• Own and align departmental mission, strategy, and roadmap with organizational goals.
• Ensure smooth functioning of the team through effective planning, organizing, and controlling activities.
• Design and implement process and operational policies to drive efficiency and scalability.
• Ensure all processes are audit-compliant and adhere to defined guidelines and controls.
• Maintain the highest levels of accuracy and operational excellence across all deliverables.
• Drive a strong “first-time-right” culture to minimize rework and errors.
• Manage the end-to-end processing and delivery of litigation-related documents, including lawsuits, garnishments, and court orders etc. received on behalf of clients.
• Ensure timely review, validation, tracking, and forwarding of legal documents in accordance with regulatory requirements, client expectations, and internal service standards.
• Collaborate with cross-functional teams, registered agent offices, and stakeholders to maintain accurate records and ensure seamless handling of legal service of process activities.
• Monitor operational performance, mitigate compliance and legal risks, and drive continuous process improvements to enhance efficiency, accuracy, and client satisfaction. Manage inventory, compliance timelines, documentation, and operational controls.
• Handle customer complaints and manage client escalations effectively.
• Ensure adherence to SLA commitments.
• Define, measure, and monitor Key Performance Indicators (KPIs) for team and individual performance.
• Allocate workload effectively to ensure SLA adherence and operational balance.
• Create and share MIS reports (weekly, fortnightly, monthly) using Excel, PowerPoint, and SharePoint.
• Conduct performance reviews and provide structured feedback.
• Lead, mentor, and develop a high-performing team fostering productivity and collaboration.
• Manage the full employee lifecycle including hiring, onboarding, training, development, and retention.

Assistant Manager, Data Quality

Performance Marketing

• Lead, coach, and develop a team of sales development representatives driving demand and lead generation for the US and EMEA regions.
• Manage team performance and drive accountability for meeting and exceeding lead generation targets.
• Lead the team to develop excellence in prospecting for new customers.
• Ensure fast-paced lead follow up and lead nurturing with a target of 15-minute response time to all inbound leads.
• Manage the team successfully conducting high-volume outbound outreach via multi-channel prospecting using LinkedIn, email, phone calls, and other channels.
• Partner with marketing and sales team to align on strategies and messaging.
• Maintain accurate reporting in CRM.

Senior Demand Generation Manager

Technical Writer

• Work with Technical Software Trainers to write new content and ensure integrity of training materials
• Create customer communications for a wide range of target audiences
• Create, edit, update, and manage training guides, eLearning courses, knowledge exams, training videos, and certification documents
• Own lifecycle of 90+ training assets and focus on library expansion
• Gather complex technical data and translate it into accessible content
• Edit and proofread documents written by SMEs and peers
• Capture and update visual content using software tools
• Collaborate with SMEs and various teams to ensure documentation accuracy
• Report issues or risks to project leads proactively

Project Manager

• Support Project Managers and internal teams with administrative and coordination tasks.
• Conduct research and validate information with global vendors.
• Process data updates accurately and within established timelines.
• Develop, maintain, and track project plans, timelines, and task lists.
• Participate in project status meetings and distribute meeting notes to stakeholders.
• Support multiple concurrent internal projects of varying size and complexity.
• Determine task sequencing and resource requirements to achieve project goals.
• Assess potential impacts and risks associated with decisions and proposed actions.
• Track project progress and provide regular status updates to stakeholders.
• Coordinate cross-functional communication to ensure alignment across teams.
• Monitor workload priorities and adapt to shifting business needs.

Junior Project Coordinator

Procurement

• Lead, coach, and develop a team responsible for vendor management and KB operations
• Set clear goals, priorities, and performance expectations aligned with organizational objectives
• Drive accountability, performance management, and career development within the team
• Foster a culture of continuous improvement, ownership, and customer-centric thinking
• Ensure effective resource allocation and workload management across global priorities
• Lead and oversee relationships with a diverse global vendor network across multiple service lines
• Enforce vendor performance standards, focusing on improving responsiveness, service quality, and turnaround times
• Identify opportunities to consolidate vendors and leverage economies of scale
• Own vendor pricing strategy, including renegotiation of contracts to drive cost reductions and improve margins
• Implement and manage Third-Party Risk Management (TPRM) frameworks, including vendor due diligence, risk assessments, and ongoing monitoring
• Track and report on vendor spend, savings initiatives, and ROI of vendor consolidation efforts
• Partner with internal stakeholders to align vendor capabilities with business needs
• Oversee the global KB, ensuring it is accurate, future proof, and compliant with evolving requirements
• Define governance structures, including content ownership, version control, and audit readiness
• Drive enhancements in the user experience of the knowledge base
• Partner with technology and operations teams to improve KB tools, workflows, and usability
• Identify and address SLA shortcomings, knowledge gaps or outdated documentation

Team Leader, Procurement – Global Resource & Vendor Management

SDET

• Design, develop, and maintain scalable test automation frameworks using Playwright.
• Write high-quality, maintainable code in C# and JavaScript/TypeScript to support automated testing and QA tooling.
• Build and enhance internal tools and utilities that improve QA team efficiency and test coverage.
• Develop and maintain end-to-end, integration, and performance test solutions.
• Integrate automation frameworks and tools into CI/CD pipelines to support continuous testing and quality gates.
• Partner with QA engineers to enable adoption of automation tools and best practices.
• Leverage AI tools and techniques to improve test generation, defect detection, root cause analysis, and test optimization.
• Analyze system behavior, troubleshoot issues, and implement solutions to improve reliability and performance.
• Contribute to test strategy by introducing scalable, code-driven approaches to quality engineering.
• Mentor QA engineers and developers on automation, tooling, and modern testing practices.
• Drive improvements in engineering quality, automation standards, and development practices.

Senior QA Automation Engineer

Human Resources

• Partner with recruiters and hiring leaders to coordinate interviews across multiple time zones using Microsoft Outlook, Oracle, and Teams.
• Communicate directly with candidates to confirm availability, send invitations, and provide clear details to ensure a smooth interview experience.
• Manage and track interview scheduling through the Applicant Tracking System (ATS) — experience with Oracle Recruit Cloud is a plus.
• Proactively identify scheduling conflicts and resolve them quickly with professionalism and accuracy.
• Ensure a consistent, positive, and compliant candidate experience throughout the interview process.
• Support team projects and process improvements related to scheduling, communication templates, and candidate experience.
• Maintain accurate records and documentation in line with data privacy and compliance standards.
• Collaborate with colleagues across TA Operations to identify opportunities to streamline workflows and enhance service delivery.

Associate HR Specialist

• Provide Tier 2 support for document management platforms (Laserfiche and/or iManage), resolving incidents escalated from Tier 1 and owning issues through to closure
• Troubleshoot across platform, integrations, client components, authentication, permissions, and downstream dependencies (e.g., storage, search/indexing, email, Office integrations)
• Participate in major incident response, providing technical leadership, structured diagnosis, and clear stakeholder updates
• Contribute to root cause analysis (RCA) for recurring or high-impact incidents and drive corrective and preventative actions
• Administer and maintain platform configuration including:
• Repositories/workspaces, document types, metadata, templates
• Filing structures, retention settings (where applicable)
• Search/index settings, performance configuration, and capacity management
• Support platform upgrades, patches, and vendor releases (impact assessment, coordination, post-release verification)
• Implement, test, and validate configuration changes aligned to change management processes
• Assist with access reviews, audits, and controls evidence (logging, traceability, change records)
• Where applicable, support workflow automation and routing (e.g., approvals, records routing, notifications)
• Coordinate with internal engineering teams and vendors to resolve integration defects and implement enhancements
• Assist in maintaining system documentation and operational evidence supporting internal and external audit needs
• Create and maintain runbooks, support guides, configuration documentation, and standard operating procedures (SOPs)
• Build knowledge articles to improve Tier 1 resolution rates and reduce repeat incidents
• Identify recurring failure patterns and implement improvements to reduce incident volume and improve stability
• Improve monitoring and alerting for platform health (services, indexing, storage, capacity, integration endpoints)
• Drive operational maturity: standard changes, automation of routine tasks, measurable service reporting

Senior Systems Engineer

• Prepare and deliver periodic investor reports for securitisation and structured finance transactions
• Perform and analyse waterfall and derivatives/swap calculations and document outputs clearly
• Ensure reporting and calculations comply with transaction documentation and relevant market standards
• Analyse financial data to produce internal and external reports, statements, and reconciliations
• Act as a day-to-day client contact for administration and investor reporting queries
• Build and maintain strong working relationships with clients and key stakeholders
• Follow operational controls and procedures aligned to ISAE 3402 Type II requirements
• Collaborate with Transaction Managers, Accountants, and Lawyers, plus external auditors, law firms, regulators, and other parties