Financial Planning and Analysis

• Own the end-to-end client product segment strategy for Financial Institutions across EMEAglobally (banks and near-banks including trust, securitisations, aviation finance, insurance, pensions, and related structures)
• Define the segment’s strategic architecture, including product positioning, value proposition, service scope, and go-to-market priorities
• Partner with commercial and finance stakeholders to contribute to CSC’s pricing model for the segment, including value-based packaging and commercial guardrails
• Drive market insight and competitive intelligence to identify growth opportunities, client pain points, and emerging regulatory/operating trends
• Lead product development and enhancement initiatives, from concept to launch, ensuring readiness across sales, delivery, risk, and technology
• Provide senior support on complex mandates, proposals, and solution design, acting as accountable product owner and escalation point
• Ensure strong global client delivery by defining and governing the target operating model, including handoffs, controls, and service standards
• Build a sustainable relationship coverage structure with clear ownership across product, sales, and delivery stakeholders, enabling consistent client outcomes
• Represent CSC externally as a credible product voice through client meetings, industry engagement, and thought leadership contributions

Head of Client Product – Financial Institutions

Accountant

• Developing and creating balance sheets, profit-and-loss accounts and (audited) annual reports for the SPV’s
• Ensure compliance with Dutch/local GAAP, US GAAP, IFRS and other regulatory requirements.
• Performing and analysing waterfall and derivatives/swap calculations
• Initiate payments through various payment platforms and ensure timely execution.
• Production of statutory accounts for all entities.
• Ensure all other regulatory reporting is timely submitted
• Ensure accurate and timely month-end and year-end close processes for all entities.
• Establish and maintain effective internal control systems and procedures.
• Ensure compliance with tax regulations and other financial laws and guidelines.
• Working closely with other Financial Account Managers and Company Lawyers as well as with internal departments, external accountants, law firms, tax advisors.
• Foster a collaborative and high-performance work environment for the accounting team.
• Collaborate with other departments and teams across Finance and the Business, to support overall business objectives.
• Liaise with external auditors, tax advisors, and regulatory bodies.
• Identify and implement process improvements to enhance efficiency and effectiveness.
• Ensure the financial systems are up-to-date and effectively utilized.

Client Accountant

Research Analyst

• Research changes to tax forms
• Interpret the tax code and regulation updates that drove those changes
• Provide guidance to programmers on updates needed to calculations based on research findings
• Test tax return calculations for accuracy, consistency, and usability
• Design and execute test cases to confirm correct implementation of tax law changes
• Contribute to release notes, technical explanations, and customer-facing guidance as needed
• Develop working knowledge of assigned jurisdictions or tax topics and assist the team by applying that knowledge
• Develop and update documentation to support the tax return calculations and other collateral
• Provide support for the products we create through both direct and indirect communication channels

Associate Tax Research Specialist

Financial Crime

• Implantación y seguimiento de Planes de Prevención de Blanqueo de Capitales en empresas.
• Elaboración de documentación necesaria Informe de Riesgos; Manual de Procedimientos; entre otros.
• Redactar acuerdos o actas en materia de PBC.
• Asistir a los OCIs en el desarrollo de sus funciones.
• Llevar a cabo funciones relativas a la Unidad Técnica.
• Análisis de operaciones y diligencia debida del cliente (KYC).
• Supervisión del trabajo realizado por el equipo y organización y reparto de tareas.

Senior AML Specialist

Manager

• Own and align departmental mission, strategy, and roadmap with organizational goals.
• Ensure smooth functioning of the team through effective planning, organizing, and controlling activities.
• Design and implement process and operational policies to drive efficiency and scalability.
• Ensure all processes are audit-compliant and adhere to defined guidelines and controls.
• Maintain the highest levels of accuracy and operational excellence across all deliverables.
• Drive a strong “first-time-right” culture to minimize rework and errors.
• Manage the end-to-end processing and delivery of litigation-related documents, including lawsuits, garnishments, and court orders etc. received on behalf of clients.
• Ensure timely review, validation, tracking, and forwarding of legal documents in accordance with regulatory requirements, client expectations, and internal service standards.
• Collaborate with cross-functional teams, registered agent offices, and stakeholders to maintain accurate records and ensure seamless handling of legal service of process activities.
• Monitor operational performance, mitigate compliance and legal risks, and drive continuous process improvements to enhance efficiency, accuracy, and client satisfaction. Manage inventory, compliance timelines, documentation, and operational controls.
• Handle customer complaints and manage client escalations effectively.
• Ensure adherence to SLA commitments.
• Coordinate and complete tasks with team members within stipulated timelines.
• Work across global time zones as per project and jurisdictional requirements.
• Ensure highest levels of productivity, service quality, and client satisfaction.
• Define, measure, and monitor Key Performance Indicators (KPIs) for team and individual performance.
• Allocate workload effectively to ensure SLA adherence and operational balance.
• Create and share MIS reports (weekly, fortnightly, monthly) using Excel, PowerPoint, and SharePoint.
• Conduct performance reviews and provide structured feedback.
• Recognize and reward high performance.
• Proactively report and respond to operational issues and drive them to resolution.
• Lead, mentor, and develop a high-performing team fostering productivity and collaboration.
• Manage the full employee lifecycle including hiring, onboarding, training, development, and retention.
• Identify training needs and provide structured coaching.
• Motivate team members to achieve objectives.
• Listen to team feedback and resolve issues or conflicts constructively.
• Organize team-building activities to strengthen engagement and collaboration.
• Collaborate closely with Market, Technology, Product, and other CLS teams from ideation to execution.
• Manage stakeholders across jurisdictions effectively.
• Present findings, operational updates, and performance metrics to management.
• Ensure strong communication and alignment across business units.

Assistant Manager – Data Quality

Accounting Manager

• Manage client relationships including onboarding new clients, review of fund documents and fund set up and renewals of existing client engagements.
• Understand clients’ business to identify opportunities for additional fund services and cross selling of other CSC products.
• Review accounting records, financial statements and support schedules, including waterfall calculations (GAAP & OCBOA).
• Review SBA compliance reporting, including SBA Form 468.
• Review capital call & distribution calculations and letters.
• Assist as needed with internal teams with all client deliverables.
• Ensure that best practices are used by client service team and look for efficiency improvements.
• Staffing/resource allocation for client service team.
• Career development and talent management of team members.
• Manage special projects as required.
• Extensive on the job training.
• Internal responsibilities (status reports, time tracking, etc.)

Director of Fund Accounting

Security Analyst

• Promote good risk management practices and governance across the organization in line with CSC Enterprise Risk management Framework (ERMF). This includes close cooperation with Enterprise Security and Business Unit technology teams.
• Ensure enterprise risk management requirements are incorporated into enterprise and product governance forums and provide independent challenge to technology and business leaders on risk posture.
• Provide risk advisory for new product launches, technology and AI adoptions and vendor integrations.
• Support and guide risk and control owners during initial control design of in-house and third party applications and emerging technologies including AI.
• Support and drive compliance with regulatory expectations.
• Provide 1st line teams with the necessary tools (policy, standards, templates, advice and guidance) to embed a structured, consistent way of risk identification, evaluation, monitoring and reporting across Cyber Security, Technology, Data and AI risk taxonomies.
• Participate and/or facilitate IT & cyber risk assessments and deep dives across key systems and applications including third party systems and SaaS solutions.
• Partner with Enterprise Security and BU Technology teams to ensure risks are properly recorded, tracked and remediated in CSC global GRC tool.
• Participate and drive the development of risk action and mitigation plans including root cause analysis.
• Promote and support the development of appropriate control frameworks to ensure Cyber security, Technology, Data and AI risks are managed responsibly.
• Driving firm-wide risk policy enhancements, consistent distribution of the policies, oversight of policy implementation and procedure/standard alignment.
• Ongoing assessment and recalibration of the global risk appetite across business units, shared services and locations across CSC.
• Targeted and thematic risk management deep dives. Undertake planned second line risk assessments, application control reviews and third party risk management.
• Assist with Executive and Board level risk reporting on Information Security and Technology themes.

Senior Information Security Analyst

Technical Writer

• Work with our team of Technical Software Trainers to write new content and confirm integrity of training materials in the product training repository.
• Create customer communications that deliver content through a wide range of target audiences.
• Create, edit, update, and manage training guides, eLearning courses, knowledge exams, training videos, certification documents, and case studies for Licensing and Tax software products.
• Own the end-to-end lifecycle of 90+ training assets, with library expansion as a key priority.
• Gather complex technical data and translate it into accurate, easy-to-understand content for a wide range of target audiences.
• Edit, clarify, and proofread documents written by peers and subject matter experts in a timely manner.
• Collaborate with SMEs, product managers, trainers, and instructional designers across US time zones to gather source material and ensure accuracy.
• Participate across multiple platforms to ensure all documentation needs are met.
• Build and maintain strong customer and stakeholder relationships through clear, professional communication.

Client Services Representative

• Build relationships with our clients to better understand their unique needs and concerns
• Fulfill requests and answer questions for internal and external customers
• Respond promptly to customer inquiries via phone or electronically
• Provide excellent customer service to both internal and external clients
• Organize the workflow to meet customers’ time frames and demands
• Navigate between multiple databases quickly and accurately
• Recommend process improvements where applicable
• Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services

Client Service Representative

Business Development Rep

• Identify and secure new business opportunities within law firms, from small boutique practices to large national or global firms.
• Cultivate a robust pipeline of prospects and close new business deals.
• Build and maintain strong relationships with key decision-makers within law firms, including managing and expanding accounts with both existing and prospective clients.
• Conduct in-depth market research to understand the legal industry’s needs, challenges, and emerging trends.
• Work closely with the product and solution teams to align our offerings with the specific needs of law firms.
• Lead negotiations with clients, ensuring favorable terms that align with company objectives.
• Represent the company at industry events, conferences, and trade shows.

Senior Business Development Manager

Learning and Development

• Own the L&D strategy, plan, and roadmap for the assigned Business Units / Shared Services, aligned to enterprise priorities
• Lead, coach, and develop the team of Talent Partner, facilitators, L&D contributors supporting the BU/SS
• Build a high-performing, collaborative team culture that prioritizes business outcomes over just activities
• Engage directly with BU/SS leaders to diagnose capability needs before defaulting to a learning solution
• Serve as the trusted advisor for all learning, development, and capability-building initiatives within the BU/SS
• Translate business priorities into clear learning outcomes - and push back when a learning initiative is not the right fix
• Communicate L&D plans in business language: capability gaps, pipeline risk, performance lift, and speed to readiness
• Partner with P&C Business Partners to assess learning needs across the BU/SS and co-design execution plans
• Collaborate with cross-functional teams to design and implement learning solutions that scale across geographies
• Facilitate flagship talent and leadership development programs for the BU/SS
• Drive program impact and effectiveness; champion a culture of continuous improvement through structured measurement and feedback
• Support broader talent and culture initiatives including Colleague Experience, Talent Management, Culture, Diversity & Belonging, and Change Management

Talent Leader – Learning & Development

• Acting as an interface to the accounting team as a subject matter expert in accounting/tax and payroll administration;
• Independently manage financial administration for client companies in Switzerland;
• Prepare & review financial statements, handle taxes, VAT, and payroll for clients;
• Managing the closing process and creating financial reports in line with Swiss Code of Obligations (SCO);
• Prepare & review of reporting packages and cash flow statements according to Swiss CO (IFRS & US GAAP);
• Provide guidance/review on transition calculations from US GAAP/IFRS to SCO;
• Collaborate closely with legal and tax advisors to ensure compliance with local legislation and corporate policies;
• Support the team-heads and related team members in complex issues and projects beyond fiduciary services, such as cross-departmental initiatives;
• Prepare/review of consolidated financial statements and handling intercompany transactions / reconciliations;
• Awareness of developments taking place within client structures and to identify possible commercial opportunities;
• Participate in incorporation-, restructuring-, and liquidation projects;
• Possibility to take on the role of administrative board member / managing officer for Swiss client mandates.

Account Manager

• Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email
• Help customers manage a portfolio of domain names and digital assets to help protect and secure our clients' global internet brands
• Build and maintain client relationships by understanding the unique needs of each client
• Troubleshoot and resolve customer order requests and enquiries related to domain names, DNS, digital certificates, digital brand management, billing inquiries, and technical problems
• Identify and escalate unresolved or complex issues to the appropriate teams
• Be a trusted partner for your clients by developing and maintaining an in-depth understanding of our services, and to communicate industry changes
• Assist other teams within DBS with client brand launches and projects, problem-solving, and troubleshooting as needed
• Understand and strive to meet or exceed metrics that are designed to help us achieve our industry leading client service support

Junior Account Manager

• Contribute to the strategic planning of technology initiatives, identifying opportunities for innovation and improvement across the Global Trust and Agency platform
• Lead, mentor, and manage a team of software developers, ensuring high performance and continuous professional growth
• Coordinate with cross-functional teams, including product managers, vendors, and other stakeholders, to align project goals and deliverables
• Interface with partners and development teams to understand system architectures, align development and delivery strategy, and ensure seamless, stable integration with CSC and vendor systems supporting Global Trust and Agency services
• Foster a collaborative and innovative team environment to drive high-quality system development
• Oversee the end-to-end agile software development lifecycle, from requirements gathering and design to implementation, testing, and deployment
• Stay current with technology trends, platform architecture practices, and business domain needs to ensure solutions remain scalable, resilient, and aligned to Global Trust and Agency priorities.
• Advocate for and drive the adoption of new technologies and methodologies to enhance development process and product quality
• Lead adoption of AI-assisted software development practices—including code generation, test automation, documentation support, and developer workflow optimization—while establishing guardrails for security, quality, and responsible use.
• Partner with Product, architecture, security teams to identify high-value AI use cases that improve user experience and efficiency, accelerate software delivery, improve engineering productivity, and enhance quality across the SDLC.

Senior Manager – Technology

Administrative Assistant

• Recepción y atención al público
• Gestionar llamadas telefónicas entrantes y canalizar las consultas adecuadamente
• Dar soporte general de atención al cliente y resolución de incidencias básicas
• Garantizar una primera impresión positiva de la empresa en recepción
• Gestionar correos electrónicos y comunicaciones generales de oficina
• Organizar reuniones, agendas, reservas de salas y citas
• Gestionar el material de oficina, control de stock y realización de pedidos
• Apoyar en la gestión de correo postal, mensajería y distribución de documentos
• Archivar y organizar documentación física y digital
• Introducir y actualizar datos en sistemas internos, hojas de cálculo y bases de datos
• Preparar informes básicos, hojas de cálculo y documentación de soporte
• Dar soporte en la gestión de solicitudes internas y procesos administrativos

Head of Client Product – Financial Institutions

Client Accountant

Associate Tax Research Specialist

Senior AML Specialist

Assistant Manager – Data Quality

Director of Fund Accounting

Senior Information Security Analyst

Technical Writer

Client Service Representative

Senior Business Development Manager

Talent Leader – Learning & Development

Client Accountant

Junior Account Manager

Senior Manager – Technology

Associate Administrative Assistant