Associate Brand Protection Analyst

CSC

Associate Brand Protection Analyst at CSC, coordinating with clients to manage e-commerce takedowns. Analyzing website content for brand compliance and liaising with customers and internal teams.

Posted 7/24/2026full-timeWilmington • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical abilities and effective communication skills, with a focus on client interaction and problem-solving in the context of e-commerce and content enforcement. Proficient in technical analysis and familiar with branding and trademark issues.

Highest-signal resume keywords

Data AnalysisClient CommunicationHTML UnderstandingJavaScript UnderstandingCustomer Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisHTMLJavaScriptTechnical AnalysisE-commerce KnowledgeBranding KnowledgeContent EnforcementResearch SkillsReport ReviewPresentation Skills

Soft Skills

Excellent CommunicationProblem-SolvingAttention to DetailTime ManagementTeamwork

Tools & Technologies

Internet TechnologyE-commerce PlatformsCommunication Tools

Industry Keywords

Trademark IssuesInfringing ContentTakedown ProcessClient InteractionStrategic Changes

About the role

Key responsibilities & impact

Providing a primary point of contact for clients; ‘Lead Analyst’ role
Analyzing the content of websites and e-commerce listings to identify infringing content
Online research into e-commerce sites and hosting providers to assess the methodology for the removal of infringing content
Communication with e-commerce sites and hosting providers, both by telephone and e-mail, as part of the process for the instruction of takedowns
Communication with customers around specific cases, outcomes and to gain product knowledge
Review enforcement reports and results with clients, identify trends, give context around any unusual activity in a service (e.g. increase in listings on certain sites).
Suggest minor strategic changes - e.g. shift of site focus, investigative targets, evidential purchasing, application to relevant programs
Schedule regular customer calls
Track action items from these meetings
Handle current program requirements and questions
Escalate issues to commercial support teams as appropriate

Requirements

What you’ll need

Business-level fluency in French, Italian, German, Mandarin or Spanish is a plus
Excellent oral and written communication skills
The ability to write documents in commercial English
Good knowledge of IT and Internet Technology, including at least a basic understanding of the underlying technologies
Knowledge of branding/trademark issues is beneficial
Basic understanding of HTML and JavaScript highly desirable
Experience in a technical and/or data analysis role; scientific or technical background will be beneficial
Experience of giving training/presentations will also be desirable
Strong customer focus; team working; problem-solving and analytical ability
Working well under pressure, with attention to detail
Excellent time- / deadline-management skills
The ability to work independently with minimal supervision, and be adaptable to client and organizational change
You will possess an inquiring mind, and a willingness to learn new skills.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options