CrossCountry Mortgage, LLC

Underwriter

• Ability to underwrite conventional and government loans (FHA, VA).
• Maintain and report underwriter bonus.
• Provide guidance and solutions to underwriting team and branches for complex underwriting scenarios and escalations.
• Assist in special projects and training as designated by underwriting management.
• Communicate with branches on escalations and escalated scenarios.
• Perform second level reviews as designated by senior underwriting management.
• Work with underwriting team to maintain standard service level agreements.
• Monitor underwriting pipeline to ensure productivity and adherence to set SLAs.
• Provide mentoring and coaching to underwriting staff as identified or required by senior management.
• Utilize problem solving, judgement, knowledge, and experience to effectively remedy loan level issues.
• Manage department reports.
• Manage a team consisting of approximately five to ten individuals.
• Communicate effectively with operations and sales staff to maintain a high level of customer service via phone and email.
• Perform other related duties as assigned by management.

VP of Underwriting – Non-Agency

Bilingual

• Provide quality customer service by obtaining necessary documentation to underwrite the loan
• Communicate with the customer and/or Loan Officer
• Review and analyze borrower’s credit, employment, income, and assets
• Assemble the complete loan package for underwriting
• Verify all required documentation (pre-underwrite) in the file
• Prepare a loan approval summary and ensure the accuracy of all information printed on documents
• Review loans for compliance with all mortgage-related regulations
• Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information
• Manage pipeline by completing and submitting reports within allotted turn-around times
• Document all communication related to the loan application

Bilingual Loan Processor

Analyst

• Act as the primary author on underwriting guidelines and related materials on assigned products.
• Complete guideline gap analyses to develop new products and identify gaps between existing products and marketplace for management review.
• Initiate the guideline update process by gathering information, presenting recommendations for review, updating related documents, and coordinating with pricing and product development to ensure accurate and timely deployment.
• Maintain guidelines across multiple origination channels, ensuring consistency and leaving only gaps that are intended.
• Conduct credit training related to new product rollouts and updates as needed.
• Assist scenario, exception, underwriting, and post-closing teams to address and resolve any ambiguities that exist within the guidelines and identify frequent exception requests for future guideline consideration.
• Develop and maintain a set of frequently asked questions and responses, which can be used to identify potential guideline clarifications and/or enhancements, and opportunities to better train sales and/or underwriting teams.
• Additional ad-hoc responsibilities as needed.

Guideline Structuring Analyst – Manager

Manager

Guideline Structuring Manager

• Coordinate across internal and external stakeholders to support the execution of RMBS deals, including data preparation, due diligence, offering documents, and tie-outs.
• Evaluate loan-level characteristics to help construct optimal collateral pools. Analyze eligibility, diversity, and performance metrics based on rating agency and investor criteria.
• Assist in securitization structuring by performing cash flow modeling, deal sizing, and waterfall analysis.
• Leverage Intex and Excel to support issuance decisions and related analytical work.
• Oversee the preparation and validation of loan tapes, ensuring consistency and accuracy across all transaction documentation.
• Interface with rating agencies, accountants, investment banks, and legal counsel.
• Manage deliverables and timelines to ensure all requirements are met for issuance.
• Stay current on securitization market trends, rating agency updates, and regulatory developments in the mortgage and RMBS sectors.
• Collaborate with data and technology teams to enhance and streamline securitization workflows, including tape creation and reporting automation.
• Utilize advanced analytical tools and software to enhance data accuracy and process efficiency.
• Contribute to the development of proprietary models and systems for portfolio management and securitization.

Analyst, Acquisition and Securitization

Cloud Engineer

• Designing, implementing, and maintaining security controls across enterprise networks and multi‑cloud environments (AWS and Azure)
• Overseeing IAM architecture, cloud security services, hybrid connectivity, and network access control
• Managing Cisco and Meraki infrastructure
• Administering SASE/SD-WAN solutions
• Conducting vulnerability assessments
• Monitoring logs through SIEM platforms
• Participating in incident response
• Developing security standards, documentation, and runbooks
• Contributing to cloud security architecture reviews and compliance initiatives.

Network Security, Cloud Engineer

Administration

• Work with the applicable business units to offer areas of improvement, implement, manage, and maintain input forms, business rules, major releases, loan programs, eFolder settings, disclosures, HMDA support, investor suspense requests, DMI export, servicing transfers, warehouse data tapes, and archive loan strategy.
• Evaluate the Encompass system, CCM’s integrations and CCM’s business workflow to help drive change for process-flow improvement in the Encompass system and CCM’s integrations.
• Design and implement approved change requests by creating or enhancing Encompass settings, basic and advanced input forms, and basic and advanced business rules.
• Employ problem solving skills to understand, interpret, troubleshoot, and resolve issues relating to system functionality.
• Ensure deadlines are met and update the project management system.
• Remain up to date on key Encompass trends and methodologies.
• Remain up to date on forthcoming Ellie Mae initiatives.
• Work closely with the .Net Team, where applicable, on incoming requests.
• Ensure updates do not adversely affect the system.
• Work closely with the Product Manager, where applicable, on incoming requests.
• Work as an escalation point for general inquiries and troubleshooting requests from Support.