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CrossCountry Mortgage, LLC

Loan Processor

CrossCountry Mortgage, LLC

Loan Processor providing quality customer service by obtaining documentation necessary for loan underwriting. Communicating with clients and ensuring compliance with mortgage-related regulations.

Posted 7/10/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Providing quality customer service by obtaining documentation necessary for loan underwriting
  • Ordering third-party documentation through direct communication with customers and/or Loan Officers
  • Performing a thorough review and analysis of borrowers’ credit, employment, income, and assets
  • Assembling the complete loan package in proper order for underwriting
  • Communicating directly with the Loan Originator, customer, and Underwriter to obtain documentation
  • Reviewing loans for compliance with all mortgage-related regulations
  • Communicating with third-party vendors to obtain property surveys, flood certifications, title commitments, and payoff information
  • Documenting all communication related to the loan application
  • Preparing and distributing required revised Loan Estimates and the initial Closing Disclosure
  • Available to work varying hours and overtime if needed

Requirements

What you’ll need
  • High School Diploma or equivalent
  • 5+ years of residential mortgage processing experience
  • Experience with Encompass.
  • Knowledge of RESPA regulations and other mortgage and consumer lending regulations
  • Knowledge of DU, LP, Microsoft Office, and Windows
  • Excellent math and analytical skills
  • Excellent prioritization and time management skills

Benefits

Comp & perks
  • medical
  • dental
  • vision
  • 401K
  • company-provided short-term disability
  • employee assistance program
  • wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Loan UnderwritingCredit AnalysisIncome VerificationAsset ReviewLoan Package AssemblyCompliance ReviewDocumentation ManagementLoan Estimates PreparationClosing Disclosure Preparation
Soft Skills
Customer ServiceCommunication SkillsPrioritization Skills
Certifications
High School Diploma Or Equivalent