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CrossCountry Mortgage, LLC

Loan Processor

CrossCountry Mortgage, LLC

Loan Processor providing quality customer service by obtaining documentation necessary for loan underwriting. Communicating with clients and ensuring compliance with mortgage-related regulations.

Posted 7/10/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in residential mortgage processing, including compliance with RESPA regulations and proficiency in Encompass. Strong analytical, prioritization, and time management skills are essential for effective loan documentation and communication.

Highest-signal resume keywords
Residential Mortgage Processing ExperienceKnowledge Of RESPA RegulationsProficiency In EncompassExcellent Math SkillsTime Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Loan UnderwritingCredit AnalysisIncome VerificationAsset ReviewLoan Package AssemblyCompliance ReviewDocumentation ManagementLoan Estimates PreparationClosing Disclosure Preparation
Soft Skills
Customer ServiceCommunication SkillsPrioritization Skills
Tools & Technologies
EncompassDULPMicrosoft OfficeWindows
Certifications & Qualifications
High School Diploma Or Equivalent
Industry Keywords
Mortgage RegulationsConsumer Lending RegulationsThird-Party DocumentationLoan Originator CommunicationProperty SurveysFlood CertificationsTitle CommitmentsPayoff Information

About the role

Key responsibilities & impact
  • Providing quality customer service by obtaining documentation necessary for loan underwriting
  • Ordering third-party documentation through direct communication with customers and/or Loan Officers
  • Performing a thorough review and analysis of borrowers’ credit, employment, income, and assets
  • Assembling the complete loan package in proper order for underwriting
  • Communicating directly with the Loan Originator, customer, and Underwriter to obtain documentation
  • Reviewing loans for compliance with all mortgage-related regulations
  • Communicating with third-party vendors to obtain property surveys, flood certifications, title commitments, and payoff information
  • Documenting all communication related to the loan application
  • Preparing and distributing required revised Loan Estimates and the initial Closing Disclosure
  • Available to work varying hours and overtime if needed

Requirements

What you’ll need
  • High School Diploma or equivalent
  • 5+ years of residential mortgage processing experience
  • Experience with Encompass.
  • Knowledge of RESPA regulations and other mortgage and consumer lending regulations
  • Knowledge of DU, LP, Microsoft Office, and Windows
  • Excellent math and analytical skills
  • Excellent prioritization and time management skills

Benefits

Comp & perks
  • medical
  • dental
  • vision
  • 401K
  • company-provided short-term disability
  • employee assistance program
  • wellness program