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CrossCountry Mortgage, LLC

Branch Loan Processor

CrossCountry Mortgage, LLC

Senior Loan Processor providing customer service in obtaining mortgage documentation and ensuring compliance with regulations. Managing loan packages and supervising new loan processors.

Posted 6/26/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Provide customer service by obtaining necessary documentation to underwrite the loan
  • Order third party documentation by communicating directly with the customer and/or loan officer
  • Assemble the complete loan package in proper order for underwriting
  • Verify all required documentation in the file
  • Prepare a loan approval summary, Forms 1008 and 1003
  • Communicate directly with the Loan Originator, customer, and underwriter
  • Review loans for compliance with all mortgage-related regulations
  • Communicate with various companies to obtain required information
  • Manage pipeline by completing and submitting reports
  • Document all communication related to the loan application in the conversation log
  • Train and help supervise new loan processors and other processing personnel

Requirements

What you’ll need
  • High School Diploma or equivalent
  • A minimum of 5 years’ residential mortgage processing experience
  • Working knowledge of RESPA regulations
  • General knowledge of all mortgage and consumer lending regulations
  • Experience with Non-QM loan types
  • Excellent math and analytical skills
  • Ability to prioritize and meet deadlines.
  • Encompass experience

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • 401K
  • Short-term disability
  • Employee assistance program
  • Wellness program

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
residential mortgage processingRESPA regulationsmortgage regulationsNon-QM loan typesloan approval summaryForms 1008Forms 1003analytical skillsdocumentation verificationpipeline management
Soft Skills
customer servicecommunicationprioritizationdeadline managementtrainingsupervisionorganizationattention to detailproblem-solvingteam collaboration
Certifications
High School Diploma