Cross Border Talents

Content Marketing Manager

• Review and moderate user-generated content
• Ensure content complies with internal guidelines and policies
• Make accurate decisions in line with cultural and political sensitivity
• Maintain quality, safety, and consistency standards

Content Moderator – German & English

Consultant

• Handle travel-related inquiries via phone, email, and chat
• Support customers with bookings, modifications, and travel assistance
• Provide clear and professional communication at all times
• Document interactions accurately in internal systems
• Follow internal procedures and quality standards
• Collaborate with international teams to maintain service excellence

Travel Consultant – Danish-Speaking

Account Manager

• Use CRM tools to contact and qualify accounts
• Generate and manage new business opportunities
• Achieve daily, weekly, and monthly KPIs (calls, revenue, accounts contacted)
• Maintain accurate CRM updates and communication records
• Follow up on meetings, events, and group accommodation opportunities
• Apply upselling strategies when handling client requests
• Offer alternative solutions when availability is limited
• Support business travel and individual booking inquiries
• Participate in focused sales initiatives and campaigns

Account Manager, Norwegian-Speaking

Customer Support

• Provide customer support via phone, email, and chat
• Handle inquiries and resolve issues efficiently
• Ensure accurate documentation of customer interactions
• Maintain service quality and performance standards
• Work collaboratively within a team environment

Customer Service Representative – Dutch, English C1

• Manage incoming inquiries via phone, email, and chat.
• Provide clear and accurate information regarding products and services.
• Resolve customer issues promptly and professionally.
• Escalate complex cases to appropriate teams when necessary.
• Record all interactions in internal systems to maintain accurate customer records.
• Meet quality and performance KPIs to ensure a high level of service.
• Deliver a positive and consistent experience for every customer interaction.

German Customer Support Specialist

Product Manager

• Own end-to-end product vision for developer tools and technical products
• Drive AI-first product strategy across the portfolio
• Partner with executive leadership to scale product excellence
• Embed customer-centric thinking into roadmap decisions
• Lead 4 Product Managers (growing to 5) and 2–3 Designers
• Establish strong product operating rhythms and decision frameworks
• Build scalable team structures and performance standards
• Engage directly with customers and validate solutions
• Partner closely with engineering on scalability and feasibility

VP of Product – AI-First B2B SaaS

• Handle inbound/outbound travel inquiries in Danish
• Assist with flight, hotel, and travel package bookings
• Provide travel advice and customized itinerary planning
• Manage changes, cancellations, and travel-related issues
• Ensure excellent customer satisfaction
• Maintain accurate records in booking systems

Danish Speaking Travel Consultant

Travel Consultant, Danish Speaking

• Respond to customer inquiries via phone, email, and chat, ensuring high-quality support
• Provide accurate information about products and services, addressing customer concerns
• Resolve customer issues promptly, maintaining satisfaction and ensuring positive experiences
• Update customer records and track feedback to improve service
• Collaborate with the team to enhance customer service quality and efficiency

Danish Speaking Entry Level Customer Support Representative

Account Executive

• Enhance client & agency relationships by providing customized, performance-boosting strategies and promoting additional digital marketing products.
• Offer strategic consultancy to maximize ROI on advertising investments, using a quality consultative approach.
• Achieve sales targets and ensure an exceptional customer experience.
• Proactively engage with customers via phone, video calls, and email.

Junior Sales Executive – Danish Speaking

• Serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
• Make outbound customer calls to promote and sell services.
• Detect and understand customer’s objectives and offer adapted solutions for their needs.
• Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
• Be responsible for increasing spend and campaign´s upselling.
• Create, maintain, and update a customer database with complete information.
• Handle a high volume of potential clients daily through phone calls.

Junior Account Manager, Dutch Speaking

Danish Customer Support Representative

Junior Customer Support Representative – Danish

• Assist customers in Danish with booking inquiries, travel arrangements, and support requests
• Provide accurate information about flights, accommodation, and travel services
• Handle modifications, cancellations, and special requests in line with company policies
• Deliver professional, empathetic, and efficient customer service across phone, chat, and email
• Collaborate with internal teams to resolve complex cases

Danish-Speaking Junior Travel Consultant

• Manage and grow a portfolio of Danish accounts
• Identify upselling and cross-selling opportunities
• Build long-term client relationships
• Meet revenue and growth targets
• Provide strategic business solutions