Junior Customer Support Representative, Italian Speaking

Cross Border Talents

Remote Italian Speaking Junior Customer Support Representative assisting customers with inquiries via phone, email, and chat, providing technical support and maintaining records in a vibrant, multicultural environment.

Posted 5/15/2026full-timeRemote • 🇬🇷 GreeceJuniorWebsite

About the role

Key responsibilities & impact

Handle customer inquiries via phone, email, and chat
Assist customers with product-related questions and troubleshooting
Provide technical support when necessary
Maintain customer records in the CRM system
Strive to meet customer satisfaction and performance targets

Requirements

What you’ll need

Native or fluent in Italian
Proficiency in English (B2 or higher)
Strong communication skills
Ability to handle customer inquiries with patience
Basic computer skills
No prior experience required

Benefits

Comp & perks

Competitive salary and benefits package
Comprehensive training program
Opportunities for career growth and development
Multicultural environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM systemtechnical supportproduct-related troubleshootingbasic computer skills

Soft Skills

strong communication skillspatiencecustomer satisfactionperformance targets