Junior Customer Support, German Speaking

Cross Border Talents

Customer Support Representative handling customer inquiries via phone, email, and chat. Fluent in German and assisting with product information and troubleshooting.

Posted 5/15/2026full-timeRemote • 🇬🇷 GreeceJuniorWebsite

About the role

Key responsibilities & impact

Handle customer inquiries via phone, email, and chat.
Assist customers with product information, troubleshooting, and issue resolution.
Maintain accurate records and follow up on customer requests.
Ensure customer satisfaction and deliver a positive experience.
Collaborate with the team and follow company guidelines.

Requirements

What you’ll need

Fluent German (written and spoken) and good English skills.
EU citizenship OR a valid work permit (full-purpose, specific-purpose, or refugee protection certificate).
Strong communication and problem-solving skills.
No prior experience required – entry-level position.
Stable internet connection and a quiet workspace.

Benefits

Comp & perks

Work 100% remotely from anywhere in Greece.
Competitive salary and performance-based bonuses.
Private health insurance.
Career growth opportunities in a multinational environment.
Paid training and continuous support.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

communicationproblem-solvingcustomer satisfactionteam collaboration

Certifications

EU citizenshipvalid work permit