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Junior Sales Representative, Danish
Cross Border TalentsJunior Sales Representative providing customer support in Malaga. Handling inquiries via multiple communication channels including phone, email, and live chat while managing client relationships.
About the role
Key responsibilities & impact- Respond to customer inquiries via phone, email, and live chat.
- Manage and nurture relationships with clients.
- Troubleshoot and resolve any issues customers may face.
- Assist new clients with onboarding processes.
- Conduct follow-up communication to ensure customer satisfaction.
- Collect and report customer feedback to help improve products and services.
Requirements
What you’ll need- Fluent Danish speaker with a strong command of English (B2-C1).
- Excellent verbal and written communication skills.
- Passion for helping customers and providing a high level of service.
- Ability to troubleshoot and resolve customer issues efficiently.
- Strong attention to detail and ability to manage multiple client accounts simultaneously.
- Ability to collaborate with other departments to ensure customer needs are met.
Benefits
Comp & perks- Competitive salary package.
- Opportunity to grow within the company and develop account management skills.
- On-site work environment with a dynamic team in Malaga.
- Regular working hours, with an early finish on Fridays.
- Continuous training and support to develop your career in customer support and account management.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
verbal communicationwritten communicationcustomer servicetroubleshootingproblem resolutionattention to detailrelationship managementcollaborationmultitaskingcustomer satisfaction