CrewBloom

Customer Support

• We are seeking a highly skilled, phone-first Triage Technician who can confidently manage fast-paced inbound support calls.
• In this role, you will lead customers—often non-technical users and senior citizens—through initial troubleshooting with exceptional call control, patience, and clarity.
• You will follow established scripts and procedures precisely, maintain customer engagement, and prevent escalations to onsite or local repair shops.
• You will work closely with an assisting technician based in the Philippines, who will handle longer remote repair processes once an online session is established.
• Reliability, punctuality, and strict adherence to company methods are essential.

Customer Service Representative

Accounting Manager

• Prepare and issue customer invoices based on completed loads and verified documentation.
• Review and process carrier bills for payment, ensuring rate accuracy and deduction verification.
• Reconcile load financials between the TMS and accounting system (e.g., QuickBooks).
• Audit billing discrepancies and resolve payment disputes between carriers and customers.
• Maintain accurate records of payments, expenses, and outstanding receivables.
• Communicate with operations teams to verify load details and support billing accuracy.
• Track and report margins on loads and profitability by customer or carrier.
• Assist with month-end closing and prepare reports for management as needed.

Accounting Specialist

Account Executive

• Conduct effective sales calls and product demonstrations to highlight key features, benefits, and value propositions.
• Build and maintain strong prospect and client relationships.
• Qualify inbound and outbound leads by assessing business fit, pain points, budget, and buying intent.
• Manage and track opportunities using CRM tools.
• Use strong negotiation skills to drive win-win agreements.
• Partner closely with Customer Success, Marketing, and Product teams.
• Stay informed about industry trends, competitor offerings, and market conditions.

Marketing

• Support day-to-day marketing and administrative operations
• Maintain internal records, reports, and trackers
• Coordinate between marketing and sales teams
• Assist in preparing marketing materials and presentations
• Assist with lead enrichment activities
• Source freelancers and resources on Fiverr and similar platforms
• Research creative inspiration, trends, and ideas

Marketing Intern

Business Development Rep

• **Job Responsibilities**
• - **Sales Calls and Demos:** Conduct effective sales calls and product demonstrations to showcase the features, benefits, and value propositions of the product or service. Use persuasive communication skills to address prospect questions and objections, and highlight how the offering can meet their needs.
• - **Relationship Building: **Build and maintain strong relationships with prospects, understanding their businesses, challenges, and goals. Establish yourself and the company as a trusted advisor through effective communication and rapport building.
• - **Qualify leads:** Assess and qualify leads to determine their potential as viable business opportunities. Understand the prospect's requirements, pain points, and budget to determine the fit with the company's products or services.
• - **Sales Pipeline Management:** Track and manage sales opportunities using CRM software. Keep accurate and up-to-date records of all interactions, activities, and progress with prospects. Prioritize leads and manage your time effectively to meet sales targets.
• - **Sales Negotiation and Closing**: Employ strong negotiation skills to create win-win situations and close deals. Understand prospect budgets, timelines, and decision-making processes to navigate through the sales cycle and secure contracts.
• - **Collaboration:** Collaborate closely with the success team, marketing team, and other relevant stakeholders to ensure a smooth handover of qualified leads and maintain a cohesive sales strategy.
• - **Market Research:** Stay updated on industry trends, competitor activities, and market conditions. Provide insights and feedback to the marketing and product teams to improve the sales approach and optimize the product offering.

Business Development Representative

Sales Development Rep

• - Research and identify potential clients, including distributors, wholesalers, and other business networks across Asia.
• - Generate and qualify leads through various online channels and professional directories.
• - Conduct outreach via email, messaging platforms, and phone calls to introduce the company and engage prospects.
• - Schedule and coordinate online meetings between qualified leads and the sales team.
• - Maintain accurate CRM records, logging communication history and lead details.
• - Collaborate with internal teams to refine outreach strategies and improve lead quality.
• - Track performance and suggest ways to enhance conversion rates.

Sales Development Representative, B2B

• Identify and pursue new business opportunities, clients, and partnerships within the real estate sector.
• Manage client requirements through accurate completion and tracking of MRFs and SRFs.
• Build and maintain long-term relationships with property developers, investors, and clients.
• Conduct market research to uncover growth areas, trends, and competitive opportunities.
• Present and promote real estate products and services to potential clients.
• Maintain CRM records, manage pipelines, and follow up on all leads and marketing campaigns.
• Collaborate with internal teams to ensure client requirements and documentation are handled efficiently.
• Stay informed on real estate market trends and recommend strategies for continued business growth.

Business Development Manager

• Conduct effective sales calls and product demonstrations to showcase the features, benefits, and value propositions of the product or service. Use persuasive communication skills to address prospect questions and objections, and highlight how the offering can meet their needs.
• Build and maintain strong relationships with prospects, understanding their businesses, challenges, and goals. Establish yourself and the company as a trusted advisor through effective communication and rapport building.
• Assess and qualify leads to determine their potential as viable business opportunities. Understand the prospect's requirements, pain points, and budget to determine the fit with the company's products or services.
• Track and manage sales opportunities using CRM software. Keep accurate and up-to-date records of all interactions, activities, and progress with prospects. Prioritize leads and manage your time effectively to meet sales targets.
• Employ strong negotiation skills to create win-win situations and close deals. Understand prospect budgets, timelines, and decision-making processes to navigate through the sales cycle and secure contracts.
• Collaborate closely with the success team, marketing team, and other relevant stakeholders to ensure a smooth handover of qualified leads and maintain a cohesive sales strategy.
• Stay updated on industry trends, competitor activities, and market conditions. Provide insights and feedback to the marketing and product teams to improve the sales approach and optimize the product offering.