Medical Assistant

CrewBloom

Medical Assistant providing virtual healthcare services to patients, offering support and care coordination through telecommunication platforms. Ensuring timely, accurate, and high-quality care while maintaining compliance.

Posted 6/24/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support healthcare providers by handling both administrative and clinical duties
Respond to patient portal messages related to medication side effects and usage
Assist with basic nursing triage and patient inquiries
Provide support to ensure smooth patient communication and care coordination
Respond to patient inquiries with professionalism and empathy, ensuring excellent patient experience
Adhere to HIPAA and all relevant healthcare privacy and safety regulations

Requirements

What you’ll need

Minimum of 4 years of experience in a professional setting
Minimum of 2 years of experience in a professional remote work environment
Strong organizational, research, and administrative skills
Experience managing calendars and scheduling across multiple time zones
Familiarity with Google Workspace (GSuite) tools (Docs, Sheets, Slides, Drive, Gmail, Calendar)
High emotional intelligence, maturity, and demonstrated business acumen
Excellent written and verbal communication skills in English
Comfort asking supervisors for clarity, deadlines, and priority-setting when not explicitly communicated
Proficiency in Microsoft Office Suite and virtual meeting platforms (Zoom, Teams)
**Preferred**
Licensed healthcare professional (RN, LVN, MA)**
Valid state licensure and ability to practice telehealth in assigned regions**
Prior experience in telemedicine, clinical practice, or patient care strongly preferred**
Strong communication and active listening skills, with the ability to explain medical terms clearly to patients**
Proficiency with telehealth platforms, EHR systems, and digital communication tools**
Ability to work independently while collaborating with a remote healthcare team**
Demonstrated empathy, professionalism, and patient-centered approach**
**Preferred Skills**
Multistate licensure for broader telehealth coverage**
Bilingual or multilingual communication skills**
Experience with chronic disease management, urgent care, or behavioral health
**Minimum Technical and Work Environment Requirements:**
**Internet Connection:**
Primary internet connection with a minimum speed of **15 Mbps**.
Backup internet connection with at least **10 Mbps**.
Backup connection must be capable of supporting work during a power outage.
**Primary Device:**
Desktop or laptop equipped with at least:
**Intel Core i5 (8th generation or newer)**, **Intel Core i3 (10th generation or newer)**, **AMD Ryzen 5**, or an equivalent processor.
A minimum of **8 GB RAM**.
**Backup Device:**
Must meet or exceed the performance of an **Intel Core i3** processor.
Must be functional during power interruptions.
**Peripherals and Workspace:**
A functioning **webcam**.
A **noise-canceling USB headset**.
A **quiet, dedicated home office space**.
A **smartphone** for communication and verification purposes.

Benefits

Comp & perks

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

telehealthEHR systemschronic disease managementurgent carebehavioral healthMicrosoft Office SuiteGoogle Workspacepatient carenursing triageadministrative duties

Soft Skills

emotional intelligenceprofessionalismcommunication skillsactive listeningorganizational skillsresearch skillsempathybusiness acumenindependencecollaboration

Certifications

RNLVNMAvalid state licensuremultistate licensure