Client Enablement Specialist

CrewBloom

Client Enablement Specialist responsible for managing administrative and operational components of the client lifecycle. Ensuring workflows and documentation are completed accurately in a remote role.

Posted 6/24/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Maintain CRM and internal systems with complete, accurate, and up-to-date records
Draft and send routine client communications in a clear and professional manner
Monitor contractor attendance and ensure proper documentation
Maintain organized and audit-ready client files
Track task completion and provide weekly progress reports
Coordinate with Talent, Strategy & Growth, and People Operations teams to ensure timely execution of deliverables
Proactively follow up internally to prevent delays and bottlenecks
Escalate risks or issues early to appropriate stakeholders
Ensure adherence to Standard Operating Procedures (SOPs)
Identify workflow gaps and support process improvement documentation

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Operations, Communications, or a related field preferred
At least 2 years of experience in an administrative, operations, or client support role
Experience using CRM systems and internal workflow tools
Strong written communication skills
Highly detail-oriented with exceptional organizational skills
Process-driven and comfortable working within structured systems
Proactive in follow-ups and comfortable with accountability metrics
Able to remain calm under pressure and manage multiple tasks simultaneously

Benefits

Comp & perks

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM systemsworkflow toolsprocess improvement

Soft Skills

written communicationdetail-orientedorganizational skillsproactive follow-upsaccountabilitycalm under pressuremultitasking

Certifications

Bachelor’s degree in Business AdministrationBachelor’s degree in OperationsBachelor’s degree in Communications