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ServiceNow

• Own and drive the product vision, roadmap, and backlog
• Act as the voice of the employee, ensuring usability, adoption, and real business value
• Collaborate closely with platform teams, developers, and service owners across IT, HR, Legal, and Facilities
• Drive continuous improvement based on data, feedback, and ServiceNow best practices

Product Owner – ServiceNow Employee Center

IT Support

• Provide solution recommendations, consider scope and client requirements as well as take care of the configurations on SAP SD module.
• Provide functional support on order processing, pricing, delivery, billing, EDI and other relevant integrations.
• Ensure proper technical design, configuration, business requirements gathering and creation of technical specifications within the DSV SAP template.
• Preparing requirement, design and technical documentation.
• Assess impact and gaps in the current business processes.
• Work with business and other SAP professionals to craft, implement, test, train, and rollout solutions.
• Apply problem-solving and critical-thinking skills to visualize and develop solutions to key business or technical challenge.

IT Specialist – SAP S/4HANA, SD, OTC

Customer Support

• Working in a global leader in transport and logistics
• Collaboration with colleagues across 90 countries
• Contributing to innovative logistics solutions

Warehouse Operator, Customer Service

Operations

• Manage, and develop the strategy development, that is closely aligned to the strategic directions of both the DSV UK and Ireland Air & Sea business.
• Support and drive commercial discussions, including rate reviews, margin monitoring, and contract alignment.
• Ensure an efficient and effective infrastructure and resource plan (people, systems, and process) to deliver customer expectations and Branch performance targets.
• Leading & motivating a team of dedicated employees to ensure a harmonized and sustainable service level (cross-country / cross-regional).
• Drive supply chain improvements by applying digital technology (order management, dashboards, predictive analytics, Aerospace dedicated solutions, etc.).
• Identify & manage joint value projects to ensure win-win situations for customers and DSV.
• Design & drive customer quarterly business reviews.

Operations Manager

Business Intelligence Analyst

• Analyze opportunities shared by business stakeholders and formulate them into BI product requirements.
• Collaborate with BI experts to design and deliver BI products (primarily using PowerBI).
• Manage diverse, time-bound requests ranging from analysis to stakeholder management to prototyping solutions.
• Help analyze existing solutions that deliver business insights and share opportunities to unify them with new centralized reporting solutions in PowerBI.
• Be a central part of data/insights quality assurance; help create test cases and manage test execution with stakeholders.

Product Manager – Business Intelligence, Innovative Solutions

Human Resources

• Partner with managers, providing guidance on daily team management, including performance, development, and employee relations.
• Handle individual employee matters, providing guidance on complex cases while ensuring compliance with company policies and local labor law.
• Coordinate and execute core HR processes.
• Prepare HR reports and analyses to support decision-making and identify opportunities for improvement.
• Manage and advise on disciplinary actions, ensuring fair and consistent handling in line with company standards.
• Ensure consistent and effective application of HR practices across the organization through collaboration with HR colleagues and business stakeholders.
• Contribute to initiatives that enhance workplace culture and strengthen employee engagement.

HR Business Partner

• Are you a chatterbox? With us, you'll even get paid for it!
• Do you enjoy talking on the phone? With us you can do that full-time.
• Do you like taking care of everything and everyone? Our customers will love that.
• Are you a good listener and can find a solution to every problem? Then you're exactly right for us!
• Is the customer king to you? It's great that this still exists.
• You will be responsible for all inquiries, quotations/price calculations, complaints, orders, etc., and you will advise on using internal tools/DB Schenker Connect and other issues.
• You enjoy pitching in and supporting trade shows, campaigns and events.
• You also handle administrative tasks such as KPIs, market research, competitor analysis and reporting.

Customer Service Representative

• Support smooth and efficient supply chain operations
• Manage and monitor shipments within transport management system (TMS)
• Handle deviations, delays, and customer inquiries
• Manage complaints and support invoicing processes
• Contribute to continuous improvement of operations

Operations Specialist

Business Development Rep

• Identify prospective clients and establish corporate connection through effective business approach
• Develop comprehensive business development plan such as but not limited to targeted clients, telemarketing and bidding efforts
• Secure new businesses within assigned territory
• Manage assigned key accounts from implementation, optimization to stability
• Meet objectives of service delivery, account retention and growth
• Generate new business opportunities with new targets and existing clients
• Assist clients to identify product/services that fit their needs

Business Development Manager, Strategic Accounts

Recruitment

• Managing end-to-end recruitment processes for IT roles (e.g. Software Engineering, Infrastructure, Data, Cybersecurity)
• Proactively sourcing candidates using advanced sourcing techniques
• Gathering hiring managers’ requirements and creating recruitment plans and strategies tailored to specific roles
• Building partnerships with both local and global stakeholders
• Delivering high-quality recruitment services throughout the entire hiring lifecycle
• Preparing reports, presentations, and HR analyses, as well as driving automation and optimization in the reporting area
• Supporting employee satisfaction and candidate experience initiatives
• Overseeing hiring and onboarding processes, including cooperation with external vendors (recruitment agencies, relocation & immigration providers)

IT Recruitment Specialist

Compliance

• Create, maintain, and improve the technology compliance framework
• Monitor compliance against the framework
• Use audits, reviews, findings, and stakeholder feedback to strengthen the framework
• Build strong relationships across the business

Technology Compliance Manager

Manager

• Own execution and documentation of book-and-claim transactions, maintaining and improving internal controls.
• Keeping process documentation of DSV’s internal book-and-claim system updated and audit-ready.
• Align ledger operations with internal and external reporting standards.
• Help to coordinate the annual third-party verification of the Decarbonisation Products.
• Coordinate booking of generated Road reductions and linked reporting across regions to ensure consistency and integrity.
• Lead evaluation of low-carbon fuel suppliers.
• Support scaling of Decarbonisation Products across regions and business units.
• Design and deliver internal training and support materials by translating complex standards into practical internal guidance.
• Develop external communication materials, including customer presentations and website content.
• Support complex customer inquiries related to book-and-claim, DSV’s Decarbonisation Products, and carbon accounting.

Sustainability Specialist – Decarbonisation Products

Collections

• Support our Road Operations team in planning and coordinating transport activities
• Ensure efficient planning and coordination of collection and distribution activities
• Monitor transport processes closely and proactively address operational issues
• Plan and control daily collections and deliveries, optimizing routing and capacity
• Ensure on-time CoDi performance while maintaining compliance with SOPs and QHSE standards
• Contribute to the continuous improvement of operations by enhancing processes, optimizing costs, and improving overall service quality.

Transport Planner – Collections, Distributions

Data Engineer

• Working with all DSV business divisions as well as group functions to simplify information gathering and turning data into insight
• Design and implement solutions that will support the development of our Operational Data Warehouse (ODW) in alignment with IT and BI architecture principles, guidelines, and standards
• Develop and maintain scalable data pipelines for ingesting, processing and transforming large volumes of data from various sources
• Analyse requirements together with our different department teams and create effort estimations and implementation planning
• Document and provide technical specifications for the implementations
• Refine and promote our agile delivery framework to help ensure high quality and flexible deliverables on the data & BI platform
• Support different department teams in a collaborative work environment
• Actively transfer knowledge to other team members as well as the Operations & Support team

Senior Data Engineer

Security Operations

• Demonstrates strong and effective communication skills
• Trains team members
• Acts as subject matter expert (SME) in one or more security domains
• Supports security incident reporting and escalation processes
• Evaluates technical threats, risks, and emerging attack vectors