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Procurement

• Manage and oversee fuel programs for both Road and Contract Logistics operations.
• Serve as the primary point of contact for all fuel-related questions, issues, escalations, and operational support requests.
• Administer fuel card programs, including issuance, replacement, activation, deactivation, and monitoring of card usage and compliance.
• Maintain and manage relationships with major fuel vendors and providers.
• Negotiate fuel pricing, discounts, rebates, and vendor agreements to support cost savings and operational efficiency.
• Analyze fuel spend, usage trends, and operational data to identify opportunities for optimization and cost reduction.
• Prepare and maintain fuel-related reporting and analytics by truck, driver, region, vendor, and other operational metrics as needed.
• Support IFTA reporting processes by ensuring accurate fuel transaction data and assisting with reporting requirements.
• Monitor fuel transactions for discrepancies, unauthorized activity, and compliance concerns.

Procurement Manager, Fuel Programs

Operations

• Coordinating and overseeing all operational activities assigned daily.
• Responsible for oversight of associates dedicated to warehousing, receiving, and shipping.
• Mentoring and training new and existing associates.
• Overseeing and coordinating unloading of inbound shipments and outbound shipments.
• Responsible for maintaining safety protocols and cleanliness of the warehouse.
• Directing the operations of the warehouse work team to achieve productivity objectives.
• Initiating actions to prevent non-conformities relating to product, process, and quality systems.

Team Lead, Operations

Data Engineer

• Working with all DSV business divisions as well as group functions to simplify information gathering and turning data into insight
• Design and implement solutions that will support the development of our Operational Data Warehouse (ODW) in alignment with IT and BI architecture principles, guidelines, and standards
• Develop and maintain scalable data pipelines for ingesting, processing and transforming large volumes of data from various sources
• Analyse requirements together with our different department teams and create effort estimations and implementation planning
• Document and provide technical specifications for the implementations
• Refine and promote our agile delivery framework to help ensure high quality and flexible deliverables on the data & BI platform
• Support different department teams in a collaborative work environment
• Actively transfer knowledge to other team members as well as the Operations & Support team

• Oversee air export operations and logistics coordination
• Ensure compliance with international shipping regulations
• Collaborate with clients and internal teams for efficient operations
• Manage documentation and track shipments

Operations, Air Export

• Further developing a large-scale logistics operation within an international multi-client environment
• managing a warehouse operation of 45,000 m2 with 250 to 350 employees
• leading, coaching and further developing supervisors and operational teams
• monitoring KPI’s, productivity, quality, safety and customer agreements within a complex retail environment
• initiating and leading improvement projects focused on further professionalising processes, teams and collaboration
• working closely with customers, internal stakeholders and management to realise sustainable growth and high customer satisfaction

Operations Manager

Administration

• Support the operation and ensure everything runs smoothly from an administrative and logistical perspective
• Plan and process orders and transport activities
• Maintain contact with customers and carriers (mainly via email)
• Process data in systems (such as Excel and Outlook)
• Identify deviations and contribute to appropriate solutions

Office Administrator

IT Support

• Provide solution recommendations, consider scope and client requirements as well as take care of the configurations on SAP SD module.
• Provide functional support on order processing, pricing, delivery, billing, EDI and other relevant integrations.
• Ensure proper technical design, configuration, business requirements gathering and creation of technical specifications within the DSV SAP template.
• Preparing requirement, design and technical documentation.
• Assess impact and gaps in the current business processes.
• Work with business and other SAP professionals to craft, implement, test, train, and rollout solutions.
• Apply problem-solving and critical-thinking skills to visualize and develop solutions to key business or technical challenge.

IT Specialist – SAP OTC

• Manage import and export operations for shipments
• Create and manage shipments in the system
• Ensure accurate billing and document handling
• Engaging with stakeholders for daily transactions
• Training new members on processes and systems

Business Support Assistant – Export and Import Operations

Customer Support

• Build and maintain strong relationships with customers
• Provide customers with service information and rates
• Manage inbound calls and direct enquiries
• Identify, investigate, and resolve customer issues
• Generate quotations in CargoWise One (CW1)
• Create customer-specific reports and recommend process improvements

Customer Service Specialist

Manager

• Support the organization in the development, improvement, and implementation of the DSV Quality Management System (QMS)
• Responsible for quality activities to support the warehouse
• Track, investigate and correct OS&D (over, short, and damaged)
• Develop and maintain the site QMS documentation such as procedures, work instructions, visuals
• Make recommendations regarding procedures, standards to maintain process quality
• Support all client related and applicable QMS requirements
• Coordinate all requirements related to the 5 Star Site Certification Program
• Manage requirements related to Quality & Training
• Create and maintain HACCP program to support Food Safety Policy and Food Defense Plan when applicable
• Ensure site is compliant with applicable GMP standards and FDA regulations
• Establish and maintain quality standards for all critical functions supporting the operation
• Train site management and employees on the QMS components and requirements
• Lead site teams to respond to client complaints and internal errors
• Serve as the primary contact for any external or internal audits
• Assist with coordination of recalls, hold notifications, stop-shipments, etc.
• Compile and submit assigned daily, weekly, and monthly reports to site and/or supported clients
• Develop and monitor key performance indicators and metrics for quality related processes
• Conduct and/or participate in all required department quality related meetings

Quality Manager

• Lead the customer service strategy in Israel and translate company vision into measurable departmental objectives
• Directly manage Project Managers and Team Leads across VMI and One Source operations
• Develop and maintain strong relationships with strategic customers, ensuring high levels of satisfaction
• Identify and drive business development opportunities within existing customer accounts
• Manage ongoing customer interactions, including meetings, business reviews, and status updates
• Handle complex escalations and provide structured, long-term solutions
• Ensure compliance with KPIs, SLAs, and service performance targets
• Analyze operational performance and produce management reports to support decision-making
• Drive continuous improvement initiatives and optimize cross-functional processes (Operations, Purchasing, Logistics, etc.)
• Collaborate with global stakeholders across the organization
• Lead training, coaching, and development of managers and teams
• Ensure adherence to processes, policies, and data integrity standards
• Manage workload distribution and prioritization at the departmental level
• Oversee resource planning aligned with business needs
• Perform additional duties as assigned

Senior Operational Key Account Manager, Customer Service Manager VMI – One Source

Account Executive

• Source, negotiate, and secure drayage carriers and drivers to cover available freight in a cost-effective and service-focused manner.
• Manage daily dispatch operations, ensuring accurate communication of shipment details, container information, and appointment requirements to carriers.
• Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers.
• Coordinate container pickups, returns, and appointment scheduling while ensuring compliance with port and terminal requirements.
• Collect and verify all carrier documentation for on-time shipment closeout and billing.
• Build, develop, and maintain long-term carrier relationships to strengthen capacity reliability and responsiveness.
• Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed.
• Assist with customer service and account management functions to ensure consistent communication and successful delivery performance.
• Stay informed on current market conditions, port congestion, chassis availability, rate trends, and seasonal fluctuations to ensure competitive pricing and operational efficiency.
• Generate new carrier leads and onboard qualified drayage partners to expand DSV’s carrier network.
• Proactively identify and resolve shipment, port, or service issues using sound judgment and effective problem-solving.
• Perform additional duties and project work as assigned.

Carrier Sales Representative, Drayage, Road

Compliance

• supports the creation and implementation of regulatory strategies to ensure the successful US development and approval of assigned drug and biological products
• participates on global cross-functional teams ensuring that US requirements and expectations are achieved in an optimal and compliant manner
• ensures compliance with regulatory requirements and corporate standards
• maintains candid and positive communications with cross functional partners and operational support
• provides regulatory review of product documentation intended for regulatory submissions for accuracy and compliance with FDA regulations
• manages, reviews and represents US regulatory perspective at Regulatory Affairs Focus Team (RAFT) meetings
• identifies risk, problem-solves, and offers solutions
• manages/supports related FDA submission activities in compliance with current regulations and guidances
• serves as US subject matter expert to support strategy development and execution for assigned products
• acts as FDA contact for assigned products
• liaises with regulatory authorities for all drug development and approval aspects
• manages the processing of regulatory submissions with Strategy leadership and operational support

Senior Manager, Regulatory Strategy

• Act as the dedicated LEAN partner for production colleagues
• Coach Directors, Team Managers, specialists, SMEs, and operational teams in key LEAN leadership behaviors
• Build and mature PP systematic problem-solving system and training program
• Facilitate and support improvement and problem-solving cases
• Develop and embed process confirmation systems
• Facilitate Kaizen events, process mapping, VSM, SMED, and other practical improvement activities
• Partner with the central OPEX expert team to align methods and standards
• Support the creation and execution of the OPEX development roadmap for Pharmaceutical Production

Operational Excellence Engineer – LEAN Partner

Director

• Lead an organization of 40 employees in Liquid & Sterile Production
• Optimize and develop the production area to meet future product demands
• Ensure robust GMP/GxP compliance across all activities
• Lead continuous improvements and productivity initiatives
• Collaborate closely with Quality Assurance, Supply Chain, Engineering, and global stakeholders
• Responsible for budget planning and execution of operational expenses