Contajá Contabilidade Online

Attorney

• Execute processes related to company legalization, such as company formation, contractual amendments, company closures/deregistrations, and municipal and state registrations, ensuring compliance with regulations and deadlines;
• Liaise with public agencies and clients, promoting agility, organization, and excellence in service.

Legalization Assistant

Marketing

• Responsible for contributing to the creation and management of digital content, with a focus on brand building and integrated communication;
• Handling leads and customers via Zendesk (through social media);
• Proposing content ideas and editorial briefs based on trending topics, research, and target audience interests;
• Writing copy, captions, and content for social media, blog posts, emails, and other channels;
• Support social media management (Instagram, LinkedIn, TikTok, and YouTube), helping engage strategic audiences, answer inquiries, and foster interactions;
• Participate in producing, editing, and updating content for e-books, live events, blogs, websites, and landing pages;
• Contribute to the development of promotional and institutional campaigns for email, WhatsApp, social media, and other channels;
• Support influencer and strategic partner initiatives by creating exclusive materials to increase reach and brand awareness;
• Assist in the development of internal communication, education, and stakeholder relationship projects.

Marketing Assistant – Content and Branding

• Responsible for the CNPJ registration process, performing all procedures necessary for company incorporation end-to-end, from feasibility analysis to registration in the MAT, and conducting procedural analyses aimed at correcting and mitigating any inconsistencies or errors.
• Responsible for company licensing processes, including migration and contractual amendments; opening municipal registration; obtaining and issuing permits; applying for mandatory licenses; and authorization for issuing invoices. Works on process analyses focused on correcting and mitigating potential errors or inconsistencies.

Legalization Analyst

Onboarding Specialist

• Actively participate in collecting and verifying documents from companies migrating from another accountant, via chat and phone calls;
• Handle and resolve client inquiries of lower complexity;
• Verify information provided by clients;
• Communicate with previous accountants to ensure an efficient transition;
• Open tickets for other departments;
• Complete spreadsheets and forms.

Client Onboarding Assistant – Company Migrations

Analyst

• Provide user support and issue electronic tax invoices (NF-e, NFS-e, NFC-e) in compliance with applicable legislation;
• Assist internal and external clients to resolve questions related to issuance and cancellation of tax documents;
• Assist with integration and configuration of systems related to invoices and tax/accounting ERPs;
• Review, validate, and verify tax data prior to issuance;
• Identify and resolve inconsistencies in the invoice issuance and transmission process;

Invoice Issuance Analyst

• Organization and participation in audits and verifications on state portals and related systems, including verification of general information;
• Filing of ancillary tax obligations (DeSTda, Sintegra, SPED Fiscal, and related filings);
• Company registration and maintenance within workflows;
• Client communications;
• Responding to inquiries in question groups;
• Resolving state-level tax issues;
• Preparing studies and delivering training on topics related to state taxation when required;
• Organizing the team to ensure compliance with state routines;
• Monitoring changes in state legislation and other legal changes that impact routines;
• Seeking new technologies and implementing automation in the department's routines;

Mid-level Tax Analyst, Commerce/Services

• Carry out municipal licensing for companies in accordance with current municipal legislation;
• Issue operating permits and other documents necessary to regularize companies' activities;
• Process waivers or releases of licenses in accordance with municipal requirements and the company's activities;
• Execute the cancellation process of Municipal Registration resulting from contractual amendments or CNPJ deregistration;
• Analytical capacity to conduct studies related to legislation;

• Ensure the quality and accuracy of migration processes by reviewing and correcting errors;
• Provide support to the assistant team;
• Maintain clear and effective communication with other departments;
• Ensure customer satisfaction and process quality;
• Actively participate in collecting and verifying documents from companies migrating from a previous accountant;
• Handle and resolve client inquiries of lower complexity;
• Verify information provided by clients;
• Communicate with former accountants to ensure an efficient transition;
• Create tickets for other departments;
• Complete spreadsheets and forms.

Onboarding Analyst – Company Migrations

Bookkeeper

• Provide customer support via communication platforms such as WhatsApp and other internal tools;
• Analyze and verify data required for company incorporation processes;
• Manage and maintain the client portfolio, ensuring active and organized follow-up;
• Perform activity analysis (CNAE) to correctly classify the business;
• Assess and determine the appropriate taxation regime in accordance with current legislation;
• Make phone calls when necessary using systems such as Callix to provide support and clarify doubts.

Legalization Assistant

Marketing Assistant – Content and Branding

Legalization Analyst

Client Onboarding Assistant – Company Migrations

Invoice Issuance Analyst

Mid-level Tax Analyst, Commerce/Services

Legalization Analyst

Onboarding Analyst – Company Migrations

Onboarding Assistant – Accounting