Corporate Processes Assistant

Contajá Contabilidade Online

Auxiliar no acompanhamento de processos societários, garantindo atendimento próximo aos clientes. Oportunidade na Contajá com foco em desenvolvimento profissional.

Posted 7/7/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Monitor the portfolio of legalization processes, ensuring the progression of cases;
Provide customer service via phone, chat and other communication channels;
Act as a liaison between the client and the operations team, ensuring clear and efficient communication;
Update clients on the status of processes and advise on outstanding items and requirements from the relevant authorities;
Route and follow up on requests with operations to ensure timely resolution of demands;
Clarify doubts and provide support throughout the customer journey;
Deliver a high-quality service experience, contributing to customer satisfaction and retention;
Identify opportunities to improve service and report situations that may impact the customer experience.

Requirements

What you’ll need

Basic knowledge of Microsoft Office;
Basic knowledge of corporate law;
Basic experience with company formation, amendment and dissolution processes (e.g., OAB, associations, unions, Commercial Registry/Junta Comercial);
Basic experience with government systems (Commercial Registry/Junta Comercial, Federal Revenue/Receita Federal, municipal governments);
Basic understanding of municipal registration and updates;
Experience in customer service;
Experience with corporate processes.
Education:
Degree in progress in Accounting, Law, Business Administration or related fields.

Benefits

Comp & perks

Caju Benefits Card – R$ 700.00 per month for you to use as you wish, not deducted from payroll and maintained during vacation;
Unimed Health Plan – 100% paid by Contajá, with copayment only upon utilization. Dependents (spouses — hetero or same-sex couples — and children) are 100% paid for by the employee;
Birthday Day Off – your day, your way;
Wellhub (Gympass) – access to gyms and wellness platforms;
Telepsychology – up to 2 free sessions per month;
Telenutrition – up to 2 free sessions per month;
15% discount on laboratory tests within the Dasa network;
30% discount on generic medications at Pague Menos and 20% on brand-name medications;
Partnership with Estácio – invest in your academic development;
Career Plan ImpulsoJá – more than a career plan, it’s your springboard to success! Discover how to evolve from one level to the next, achieve goals and reach your professional objectives;
Gamification – accumulate virtual coins throughout your journey and redeem them for prizes such as a Kindle, participation in industry events, exclusive merchandise and more.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Microsoft OfficeCorporate LawCompany FormationAmendment ProcessesDissolution ProcessesMunicipal RegistrationGovernment SystemsCustomer ServiceCorporate Processes

Soft Skills

Clear CommunicationProblem-SolvingCustomer Satisfaction Focus