Cogna Educação

Data Scientist

• You will work within the AI Products area, with the purpose of building and maintaining proprietary ML/DL models (and embedding them into products and processes) for adaptive learning, including personalized learning-path models, academic performance reports, and recommendation models for educational materials.
• You will also be responsible for:
• Building and maintaining engagement and dropout propensity (churn) models.
• Performing exploratory data analysis and classical statistical modeling for partner teams.
• Evaluating model drift in production.
• As you will be part of a Product area within the business (Student Experience and Success), you must be able to translate business problems into technical solutions and, conversely, explain technical concepts to business users in an accessible way. You should also know how precise the solution needs to be, always keeping the benefit in mind rather than focusing solely on technical details.

Mid-level Data Scientist

Analyst

• Account Management: Monitor outstanding accounts (water, electricity, etc.) using the Texus system.
• Supplier Interface: Maintain direct contact and relationship management with service providers.
• Infrastructure Control: Manage infrastructure demands across a robust network of 119 units.
• Data Intelligence: Update Excel spreadsheets and prepare reports to support managerial decision-making.

Junior Administrative Analyst – Affirmative Action for People with Disabilities

Public Relations

• Supervise and guide interns throughout their internship period, ensuring they acquire the skills and knowledge necessary for their professional development.
• Ensure all parties fulfill their responsibilities and that the internship is an enriching and productive experience.
• Guide the development of the internship activity plan, taking into account the compatibility and alignment of activities as well as the internship schedule.
• Require activity reports and ensure compliance with the internship agreement.
• Monitor interns' progress, providing regular and constructive feedback.
• Hold periodic meetings with interns to discuss their development and resolve any issues or questions.
• Evaluate the internship at the end of the semester.
• Complete the Enade forms.

Educational Internship Supervisor

Software Engineer

• Manage the production of instructional materials in the exact sciences and engineering fields.
• Propose and administer schedules for the production of instructional materials, ensuring internal deadlines are met.
• Select and train authors and reviewers with expertise in specific subjects for the development of instructional materials, learning objects, assessment items, and video lesson recordings.
• Assist and provide support to content developers in the preparation of instructional materials.
• Conduct didactic and methodological analysis and validation of materials.
• Research, present, and/or develop pedagogical solutions and engaging resources for student learning in both regulated and non‑regulated courses.
• Monitor materials and learning objects and make occasional adjustments as needed based on feedback from different users.

Academic Consultant – Engineering

Robotics

• Develop, test and maintain process automations using Python and RPA tools (Power Automate and Power Automate Desktop);
• Implement integrations between systems (via REST/SOAP APIs, databases, spreadsheets, e-mails and legacy applications);
• Create and maintain technical documentation for automated processes;
• Monitor executions, handle exceptions and ensure the stability of automations;
• Collaborate with business and IT teams to gather requirements, manage access and validate deliveries;
• Ensure development best practices, including version control, logging, error handling and testing;
• Contribute to the evolution of the automation pipeline by proposing improvements in performance, architecture and standardization;
• Support deployment and scheduling of bots in production environments and orchestrators;
• Participate in code reviews, planning and agile ceremonies when applicable.

RPA Developer - Mid-level

ServiceNow

• Develop new features and forms in ServiceNow according to best practices for creating UI policies, service catalog items, ACLs, business rules, workflows, and notifications;
• Provide support for fixes or minor improvements that arise in the Employee Portal;
• Develop automations and integrations with other platforms based on processes implemented in ServiceNow;
• Implement automated tests within the platform;
• Document changes made in the instances.

ServiceNow Developer

Communications

• Public relations, internal and external communication, and social responsibility activities;
• Develop and implement corporate communication strategies;
• Build narratives and a key messaging deck for business areas;
• Map speaking opportunities and coordinate the company’s interface for event organization;
• Plan and execute brand, product and service positioning actions through an integrated Public Relations strategy addressing stakeholders: shareholders, press, employees, influencers, and others;
• Crisis management and monitoring;
• Organize and manage events such as media experiences, livestreams, workshops, and others;
• Manage the social media accounts of the company’s key spokespeople;
• Liaise with communications agencies, clipping services and production companies;
• Analyze and track key OKRs to ensure the area’s deliverables.

Senior Communications Analyst

Customer Success Manager

• Realizar extração, tratamento e análise de dados para campanhas de CRM e comunicações transacionais, apoiando a leitura do comportamento do cliente.
• Apoiar a garantia da qualidade, integridade e consistência das bases de dados utilizadas nas comunicações e análises de Customer Insights.
• Contribuir com a definição de segmentações, regras de disparo e lógicas de jornadas automatizadas, em conjunto com a squad e áreas parceiras.
• Monitorar indicadores de performance como entregabilidade, abertura, cliques e conversão, apoiando a construção de análises e relatórios.
• Apoiar a execução e análise de testes A/B e experimentações (conteúdo, canais, segmentação e timing), contribuindo para aprendizados e otimizações contínuas.
• Atuar em parceria com as áreas de marketing, tecnologia, BI e produtos, como parte da squad de Customer Insights.
• Apoiar a evolução de automações e fluxos de dados, com contato e familiaridade com ferramentas de automação (como n8n ou similares).
• Contribuir em iniciativas que envolvam uso de inteligência artificial aplicada a CRM, como testes de personalização, priorização de públicos e otimização de jornadas.
• Apoiar a investigação de falhas em fluxos, eventos e integrações de dados, propondo ajustes e melhorias.
• Realizar testes de lógica e simulações antes do disparo de campanhas e da ativação de novas automações.

Analista de Marketing – CRM

• Support the execution of CRM campaigns and communications across different channels (email, WhatsApp, SMS, and others).
• Assist with organizing and verifying the databases used in campaigns, ensuring data accuracy.
• Support applying segmentations and triggering rules according to team guidelines.
• Perform basic validations prior to sends, such as checking content, links, variable fields and audiences.
• Monitor basic campaign performance indicators, such as sends, deliveries, opens and clicks.
• Assist in maintaining controls, reports and documentation for the area.
• Support the team in identifying operational errors and contacting the responsible areas when necessary.
• Learn and follow CRM processes and best practices, meeting defined deadlines and standards.

Junior Marketing Analyst – CRM

Administrative Assistant

• Provide student service and support
• Organize schedules and prepare reports
• Serve clients and perform administrative routines
• Use management systems
• Schedule and reschedule appointments

Administrative Assistant, Student Support – Affirmative Action for People with Disabilities

• Develop and implement initiatives to improve diversity, equity, and inclusion, fostering a healthy and productive work environment;
• Support leadership of diversity groups, promoting employee development and ensuring delivery of expected outcomes;
• Act as a strategic partner to business areas, providing support and guidance on people management matters;
• Ensure compliance with internal policies, procedures, and applicable regulations;
• Monitor the collection of internal metrics to participate in research focused on Diversity and Inclusion;
• Prepare materials and reports, and monitor and compile metrics and the public DE&I targets;
• Represent Cogna in forums and associations to which we are signatories.

Senior Diversity & Inclusion Analyst – Affirmative Action for Black Professionals

Marketing

• Conduct deep analysis of user behavior on the website, identifying patterns, opportunities, and friction points within conversion funnels.
• Support the definition and monitoring of strategic KPIs, with a focus on acquisition, engagement, and conversion.
• Design and execute A/B tests and experiments to improve performance.
• Work on the continuous improvement of acquisition channels (SEO, paid traffic).
• Perform data analysis using Google Analytics and other tools.
• Produce data-driven reports and presentations.

Senior Marketing Analyst – CRO

Manager

• Responsible for leading strategic projects focused on operational efficiency, scalability and unit expansion, ensuring process standardization, cost optimization, productivity gains and sustainable growth.
• Work in close coordination with Market Intelligence and FP&A teams, connecting strategic analyses, financial drivers and operational execution to ensure data-driven decisions and a focus on profitability.
• Serve as the link between executive leadership and business areas, promoting operational excellence, innovation, robust governance and disciplined execution to support the growth plan.

Operations Planning Manager

• Will work with a focus on the employee journey, organizational climate diagnosis (onboarding, pulse and offboarding surveys), culture and initiatives that are part of our people lifecycle, acting to increase retention and employee engagement.
• Journey Mapping: Analyze and improve each employee touchpoint (attraction, onboarding, day-to-day, development, offboarding);
• Climate and Engagement: Conduct experience and climate surveys (onboarding, pulse, offboarding), analyze quantitative and qualitative results, and create action plans with leadership and HR Business Partners;
• Culture and Communication: Support organizational culture initiatives and internal communications that are part of the employee journey;
• Onboarding and Offboarding: Redesign current integration and offboarding experiences, building experiences that reflect our identity and reinforce the desired culture;
• Project Management: Autonomy to design and implement projects focused on the employee journey, from attraction to separation;
• Data Analysis: Produce and analyze reports and experience KPIs, providing insights to support decision-making.

Employee Experience Analyst

• Analyze and monitor financial and accounting products to ensure compliance and efficiency.
• Apply knowledge in tax and corporate accounting to evaluate processes and products.
• Use the SAP Activate methodology to implement and optimize SAP FI and SAP S/4HANA solutions.
• Manage project-related activities using tools such as Jira.
• Collaborate with multidisciplinary teams to ensure product objectives are aligned.
• Contribute to the continuous improvement of adopted processes and solutions.
• Act proactively to identify and resolve issues.